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(based on 99 reviews)
of respondents would recommend this to a friend.
Reviewed by 99 customers
Displaying reviews 1-10
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Well done Ralph
Comments about Amped Wireless High Power AC1750 Plug-In Wi-Fi Range Extender:
My network had to be reset and in such my password as well. However, the Amped Wireless followed only on the Mac's but not on the PC. After a frustrating couple of hours I contacted technical support and soon had Ralph on the line. He quickly found the short comings of my PC, Windows 7 and eliminated the old residual dresses, which blocked access to the unit, and internet. Why can't windows get it right after so many decades...good old DOS haunting them. Ralph solved their/my issues in a heartbeat. Well done. Keep up the good work. Dietmar email@example.com
Bottom Line No, I would not recommend this to a friend
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Andrew Was The Gem in the Jewel Box
from Philadelphia, PA, United States
I just tried out my Fire on my deck and the internet came right in. I am very impress by the improvement of the speed. Thank you again Andrew for your professionalism and help. Concierge #108 here's looking at you kid.
Bottom Line Yes, I would recommend this to a friend
Best Support Call Ever
from Toronto, ON, Canada
This is by far the best phone support I have ever received. Agent was assertive, because he actually knew his subject. His knowledge was of a true expert, which helped us identify root-cause and tackle it in no time. Just because of quality of support I received today, I will always recommend this product to anyone.
Knowledgeable, patient and 'available' !!!!
from Mount Vernon, WA, United States
What's not to like? I called on a Sunday and got a hold of Sam. Sam is not a typical 'read down the solution tree' thinker. He apparently KNOWS the product and even knows my Macintosh OS! I've been struggling with the problem for over 2 days and 2 other 'support' personnel. Sam get's 5 stars! The service could not have been better.
need help with security ...
from Indianapolis, IN, United States
need help with security settings and Cedric 161 was great!
Just what I needed
from Washington, IL, United States
I live in an older home with a few additions. Wifi wasn't strong enough in my basement sewing room for my computer or my Smart TV. This is just what I was looking for. I had some difficulty getting it set up. The video I found on this website was very helpful but I reach a point where it just wasn't working. I first used Live Chat which got me to a point but I had to call in. I got a lot of help and it looked like we were in business. I later found I still needed some help. I called back and left a message. The following morning I got a call from Andrew - #108 and he fixed me up! He was patient, walked me through the steps and made sure everything was in good order before we concluded our business. Andrew was so pleasant and helpful. I still find it amazing that I can get help from all the way across the country. I am very pleased with my purchase and can't wait to get Netflix all set up in my sewing room! Thanks. I highly recommend this product and the backing you get from Amped.
Great to extend your wifi range
from Springfield, MO, United States
Great wifi range extender completely solved my lack of network access in the farthest rooms of the house. Even more impressive is the help one can get from a knowledgeable tech support like Ralph M. who made sure that all my questions were answered and followed through to verify that all was working properly. The best customer support of any electronics I have bought in the past 10 years!
Excellent tech service
from New York, NY, United States
Sam helped me after I had 3 hours troubleshooting on my own. What an amazing service. He is excellent and exceptional wow. I loved his service. This is the type of customer service every technician should offer to clients.
A BIG help
from New York
Gave a huge boost to my internet speed in a previous dead zone in my house.
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