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(based on 123 reviews)
of respondents would recommend this to a friend.
Reviewed by 123 customers
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Terrible!!! Scanner stops working after 2nd use!
from Tempe, AZ, United States
Comments about Canon PIXMA Wireless Photo All-in-One Printer with Automatic Two-Sided Printing:
Purchased this for use as a printer/scanner but the scanner no longer works after the 2nd use. Needed to scan and send documents for medical reasons and am in a time crunch. This piece of junk fails when you need it most!!! DO NOT BUY!
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Broken Wifi / Scanner / Ink Replacement / Duplex
Wifi: The wifi feature of this printer is lacking, not sure what the issue is exactly but it will only connect 5% of the time. Also the driver install cant find the printer on the network even if its been added as a device on the control panel. Therefore new drivers cant be installed without a USB connection. I dont use the printer often and almost every time I do I have to reset the wifi settings. Finally the scanning feature has never worked over wifi. Scanner: So far I have only managed to scan once from the printer to my laptop, it has never worked since. Ink replacement: Constantly throwing up various error numbers regarding the ink cartridges. Duplex: Works randomly and will only ever do a max of one page then jams. This is something I know a large majority of users suffer with also. Fixes I've done so far: Countless ink cartridge cleans (both cartridge and receiver) Countless driver re installs Countless wifi resets (sometimes giving up and digging out the usb cable again) Replaced the retaining clips that allow the duplex printing to take place Replaced several ink cartridges (after the third set tested in another printer to find them over half full) Summary: Awful printer that should have had a product recall.
Not what I expected
from Atlanta, GA, United States
I have a mac pro desktop and macbook air lopatop which connect to the printer wirelessly. Unfortunately, even though the printer is connected to my wireless network, I get error messages saying it is not connected. Any fix is temporary. Auto-on feature rarely works. Want to download the manual? Instead of a simple pdf, I am forced to install an entire program to my computer.
Great product with good tech support
By MyDark Chocolate
from Atlanta, GA
I had my scanner, printer combo for a while, but did not know how to work my scanner. Customer Support helped me out. Good product, great tech support.
from Long Island, NY
I thought this printer would be great for my needs...my needs were wireless! This printer never works unless I hook it directly to my computer. Absolutely horrible...do not waste your money!
from new york
very excellent printer, quick and convenient for our daily task and homeworks
DO NOT PURCHASE
I OWNED THIS PRINTER FOR LESS THAN A YEAR AND IT FAILED MISERABLY. REPLACED INK SEVERAL TIMES AFTER IT SAID INK WAS OUT AND IT STILL DID NOT WORK . OF COURSE IT CONSUMED ALL OF THE INK. I WOULD NOT RECOMMEND IT NOR WOULD I PURCHASE IT AGAIN. SPENT WAY TO MUCH MONEY ON THIS PRINTER.
WORST PRINTER EVER
from Okemos, Michigan
I have NEVER had so many issues with a printer. It is always either OFFLINE or NOT RESPONDING. Then you go through hoops re-setting it up. AND IT HAPPENS AGAIN! I wish I never purchased it. NOT WORTH THE MONEY. I spent way too much on this for me to have to deal with all of these issues. I have to go to office supply stores to get a new printer and get things printed out because of this horrible printer. DON'T PURCHASE THIS! Further, apparently there isn't even software available for you to print off of more compact computers. WHAT IS THAT ABOUT?!
from Baltimore, MD
I have always had good luck with Canon but this purchase was really disappointing! I only purchased because I was in grad school and wanted duplex printing and to print from my Ipad, as well as not have another cord connected to my Mac. There was nothing wrong with my previous Canon, but I have learned the hard way! The wireless never stays connected and I have had to connect the USB cord to my Mac anyway in order to print. It worked twice printing from my Ipad, now it will not work at all!! Even getting it to print duplex is touch and go!! What happened?! I feel that I was fooled and will now buy a product that is not Canon...unfortunately.
from Saint Cloud, FL
I've owned this printer for over three years. There are times when it works adequately, but there are times when the software is buggy as h-e-double hockey sticks. For no reason it will stop working in the print mode, scan mode, or both. Of course they are cheap to purchase, but the ink cartridges can eat you alive. Refilling them is an option I have used for many years but that is messy, and some printers won't recognize a refilled cartridge. I guess you get what you pay for but don't appreciate having to un-plug, re-plug, re-start, download, etc. etc. about once a month. If it was a car it would be a lemon.
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