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(based on 53 reviews)
of respondents would recommend this to a friend.
Reviewed by 53 customers
Displaying reviews 1-10
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Great idea, but execution lacking
Comments about Char-Broil Digital Electric Smoker with SmartChef Technology:
I want to love it, but it's wifi connection is weak in a modestly sized home with the router just two rooms away--my phone connects fine while the smoker drops constantly. The manual back up is poor at best. The app doesn't work with iPads, and you can't connect directly to the smoker with the app for local control.
Bottom Line No, I would not recommend this to a friend
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By Jim Frye
Like Frank mentioned earlier, it doesn't matter what you set the temperature to, this thing will always cook between 275and 375 degrees. I ran a test last night because I was suspicious of how hot my food was getting and sure enough, this smoker has no adjustments. My photo shows a dual probe thermometer and both probes are laying on the grill grates. The hotter probe is at he bottom of the smoker, the cooler is at the top. The set temp of the smoker was 160 degrees.
Not Ready for Prime Time
Concept of a wifi-enabled smoker is great--but the technology for this unit is terrible. Don't waste your time or money on this thing. I've had it a week and am returning it tomorrow.
Never buy this ! Worse product ever. Returned after first use. Kept going through cycles, finished cooking in the oven.
Cabin temperature setting is not possible
By Frank Banul
This unit uses a KSD301 thermostat with a set point of 302 degrees F. You can set the "cabin temperature" to whatever you want but you will be cooking at 300 degrees.
Great idea! Really needs a software reboot
I am foodie geek. Always looking for ways to connect my cooking to my iPhone. I would say I am a high end user of all this iOS, yet I have never been able to get the smoker though a complete guided smoke. The instructions are poorly written, which is consistent with the Char-Broil online recipes. This could be an amazing smoker but it is badly in need of a complete app rewrite.
Nice idea.... Poor execution
By Jon from St Louis
Hardware seems fine... Smoker/App interface is a mess. I've spent the day repeatedly heating chips (45 minute process) only to be unable to begin cooking and have to begin the whole process again. The meat is likely spoiled by now. If they sold a manual (old-fashioned) version of the same smoker, I'd consider it but the "smart-chef" technology should go through some significant redesign and testing before hitting shelves again. Stuff like this give good brands a bad reputation.
Worst product experience I've ever had. Normally don't write reviews, but hopefully this prevents someone else from the aggravation of dealing with problems this unit has and ultimately having to return it to the store. This experience has put Charbroil products on my do buy list!
We haven't use it yet. Is ...
We haven't use it yet. Is still in the box.
Bottom Line Yes, I would recommend this to a friend
Has not worked properly since day one!
Get error code 89. Probe is working.
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