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(based on 136 reviews)
of respondents would recommend this to a friend.
Reviewed by 136 customers
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Great grill, disappointed w/ delivery & finishing
Comments about Char-Broil TRU INFARED Series 2 Burner Gas Grill - Stainless Steel with Black Sides:
The gril is great, compact, warms-up fast. Disappointed w/ the lack of feedback on the delivery. At first, no (at least for me) visible feedback of when I'd receive it. In the end, a week later the product showed-up. The box was pretty durty and damaged. Some of the base components were not straight(damaged) and I had to straighten by my self. I wouldn't return such a big product. After I assembled everything, was then disapointed when noticed another damage that removed the ink from one piece of the internal part of the grill and now after a month or so it's already oxidating. Also disappointed w/ the finishing, as the gas switchers are not completely centralized. Maybe I'm too perfectionist, but did expect more overall. As far as the grill performance, can't complain. It's pretty good, heats really fast and does a great job sealing the steaks w/out burning them.
Bottom Line Yes, I would recommend this to a friend
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2nd One We've Had!!
By charlie sc
This is our 2nd one and we couldn't be more pleased, with just my wife & I. Sad part and don't know why, maybe the grill cover & our humid climate, but the non-stainless steel inside grill supports and burner covers, rotted away from rusting. That is and was the only reason we replaced it. We love the way it keeps everything we grill, intact!!
(1 of 1 customers found this review helpful)
hard to clean why dont you just sell the Gourmet
Its very hard to clean the grates with small holes. Why didnt you just make it a tray or trough type with no holes like the gourmet series. I made a big mistake buying this grill. The effort exerted to clean this after cooking 1 pc. Of steak is not worth the trouble to clean it. Should have bought the gourmet kind where you dont have to clean after each use as there is a tray and no holes which catches all the grease and drippings
Bottom Line No, I would not recommend this to a friend
I downsized from the 4 ...
By Grilling in Las Vegas
I downsized from the 4 burner tru infrared to the 2 burner. Works great! Uses less gas. Plenty of size for my wife and I. We ordered the rotisserie motor too. Warning it needed lots of mods (20 washers) to be able to close the lid all the way while cooking with it. Not a major deal, but not just bolt it on and grill. Assembly was straight forward and lit the first time. Enjoy it. Life too short not too!
I bought this grill because it was just the right size for the two of us. Was not easy to assemble but it was worth the effort. I have cooked on it 3 times now and love it.
Great Compact Grill
This is a Great grill for people who have a small patio area or don't need the larger grill cooking space. Heats quickly and holds temperature well. We have the larger 3 burner version and needed a smaller version for our downsized cooking needs.The product is well built and lives up to the no flare up performance.
I have two of the ...
I have two of the commercial series grill and wanted to thank customer service for honoring their warranty and getting me the replacement parts so quickly. Now I can enjoy my char broil grills longer. Greatly appreciated!
This is my second time purchasing this grill. I liked the first one so much I consider nothing else on replacing this grille. For the money there is no better grille and the infrared feature is tremendous.
I hate cleaning the infrared grill
Cooks great - can't get it clean- sorry I bought it.
All of the poor reviews have the same issues--too hard to clean, poor temp control, holes get blocked and rusting. If you buy this grill, you will spend more time cleaning it than cooking. And who cleans their grill after each use with soap, water and a nylon brush? By the time it cools the holes are clogged. Don't worry about cleaning the drip pan because the grease clogs the small holes and never gets to the pan. If it was a car, it would have been recalled.
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