(based on 66 reviews)
of respondents would recommend this to a friend.
Reviewed by 66 customers
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SUPERIOR HAND VAC
By BEACH GIRL
from Cooper City, FL, United States
Comments about Dirt Devil Gator Hand Held Vacuum:
HAVE THIS VAC 6 MONTHS. MOST POWERFUL HAND HELD VAC ON MARKET.CAN RUN FOR 20 - 25 MINUTES ON A CHARGE. I THINK IT IS A WELL BUILT VAC . CUSTOMER SERVICE IS EXCELLENT, THEY CARE. VERY SATISFIED NO PROBLEMS. ONLY WISH THE HEAD HAD A180 DEGREE SWIVEL HEAD LIKE THE ELECTROLUX SANDY
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
Great battery power.
The first one had battery problems in that the power failed within minutes. We contacted the manufacturer explained the problem and they replaced the vac. We cannot believe the staying power of this vac after the first experience. We strongly would recommend this Dirt Devil for any type of use.
Dirt Devil user
By Nick Danger
from Largo, FL, United States
Very satisfied with my new Dirt Devil. The customer service is excellent.
Second time around (wonderful!)
By A return
from South Carolina, United States
I bought the hand held to go to friends houses to trim their hair as a clean up and it worked great. After a few months it stopped charging so I called the #on the back and found out it was still under warranty. I followed the procedure and received a NEW one and it is working great. A very positive experience in the company that backs their products!
Gets job done
By Ray del
from Los Angeles, CA, United States
Customer service excellent ...fan more than a decade.
Easy to hold, and........ it holds a charge!! Awesome
Nice if I could charge it
from Flint, MI, United States
Bought it, used it, works well. Had it on a table charging.. it fell off while plugged in. The charger apparently pushed the connector into the body of the machine. I can see what needs to be done to fix it. Can't open the back to fix it. Nice if you don't drop it Flimsy build!
Bottom Line No, I would not recommend this to a friend
(2 of 2 customers found this review helpful)
I brought this as it looked like it was man enough for the job, however I have been extremely disappointed with the 'run time' of it (less than 30 seconds)
Dirt Devil Warranty Replacement
Bought 6 months ago and it would not recharge. Couldn't determine if it was battery or charger. I was about to throw it out but decided to check website. There was a three year warranty so I called customer service. They were very professional and asked several questions. They had me "reset" the vacuum and then recharge it for 24 hours with instructions to call back. It didn't solve the problem. I took a photo of the vacuum label and emailed it together with some requested information to customer service. They sent me a brand new vacuum at absolutely no charge and it included shipping!! Great customer service!! Replacement working fine so far and is very handy when you don't want to drag out the regular vacuum!
Battery Completely Dies After a Few Months!
from Greenwich, CT, United States
I bought my Dirt Devil about 5 months ago and the battery life and power consistently declined after about a month. Now, I get about 10 seconds of decent suction before you can hear and notice the battery draining. I usually sweep my floors first and just use the Dirt Devil to suck up the dirt pile so I never used it for very long at any given time. I checked and you can't even buy a replacement battery! I will have GREAT hesitation with buying another Dirt Devil product.
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