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(based on 78 reviews)
of respondents would recommend this to a friend.
Reviewed by 78 customers
Displaying reviews 1-10
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disconnects all the time
Comments about Hewlett Packard HP ENVY 5530 e-All-In-One Printer:
I am so over the problems with this printer. Have had it 2 yrs and have trouble since the beginning. Every time it gets unplugged or the electric goes out you have to uninstall and reinstall the stupid thing. It takes like 3 hours every time. have talked to tech and they took over 3 hours onetime to try and fix it. Another issue is it won't print more than one page. If you have a 5 page paper it will only print on page then you have to go back and try to print the rest. Today it wont even connect to reinstall. DO NOT Waste your money on this thing.
Bottom Line No, I would not recommend this to a friend
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Too young to die......
from Washington, DC, USA
First year the printer worked fine. I even recommended it to my sister. Since then,I have had reoccurring issues with getting the printer to AirPrint. Either the printer says its idle or it starts printing and then fails to complete the job. I call customer service a year ago and instead of helping the tried to sell me a service package. Im extremely disappointed in the reliability of this product and with HP's response to my issues.
Can't use Card Stock paper it will jam, too heavy
from Tulsa, OK, USA
Can't use Card Stock paper to print your own cards using Hallmark Card Studio. See now where printer will only take 16-24-lb paper and card stock paper is 65 lbs. Only problem I have with this machine.
Bottom Line Yes, I would recommend this to a friend
from Ocala, FL, USA
the reviews are bad it sounds like I have a different printer but I don't I have mine for almost two years and it is great easy to use and the ink program is great my granddaughter is in roct and uses this printer a lot I never write reviews but I feel different then everyone else maybe I just got a good one .
Don't ignore problems with this printer
from Kailua-Kona, HI, USA
This printer has stopped copying & scanning. I bought it late January 2016 for my winter/spring home. I came back for a few weeks in November and began having problems. I did not call because it worked sometimes and only used it a couple of times. When I got back in late January it won't copy or scan from either a hard copy or wirelessly. I even bought a new print cartridge because it showed an error message. I am a few days over having it for a year. It was only lightly used a max of 5 months in 2015 & not at all in 2016. It is now "out of warranty " and am working to get this printer replaced.
"Looking for Printer"
I bought this printer in December. This printer is not working on some of the laptops I have at home. It is constantly looking for printer and it's very frustrating. It will connect on some products but not all. The whole family has the same brand laptop and update too. We contacted HP and they tried but didn't really solve our problem. I regret purchasing this printer and wish I still had the box so I could return it. I love HP products, just not this one.
(1 of 1 customers found this review helpful)
Will not connect to my new hp windows 10 machine
I have been trying for the past two days and the printer will not connect to my HP laptop with windows 10. I've tried doing it with a USB connection and wireless. The printer has connected to my other devices, but it will not connect to my main computer. I am giving up and taking it back.
Paper Jams Prints slow
Paper Jams often. Prints slow. However this model has very easy access to remove paper jams and to change ink cartridges. All my printers have been HP. This one's the easiest to work with.
DOES THE JOB
Had this printer for one year. It is still going strong. Especially like the duplex feature. For the price and considering that nothing electronic is long time, I think two years of life is decent. I love the instant ink program! I did have to try about five times for the wireless printing but I got it. I can now print remotely.
Jams repeatedly, hard to fix, carriage stuck, no p
Jammed the first time/hard to unjam/jammed again/now the carriage is stuck/not one printed page ever
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