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(based on 248 reviews)
of respondents would recommend this to a friend.
Reviewed by 248 customers
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A disaster, waste of time and money.
from Baltimore, MD, USA
Comments about Hewlett Packard HP Photosmart e-All-in-One Wireless Printer with e-Print Technology:
not like a prior all in one printer than lasted more than 10 years. I had to return it within a year, then got a replacement, now another year has passed and came to the conclusion this model is not going to work. Luckily the escalation team seem to be on-board with my dissatisfaction and offer to cooperate so I can choose another product.
Bottom Line No, I would not recommend this to a friend
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Only one problem
from Tallmadge, Ohio
Every thing worked as expected except one problem. The 8 1/2" X 11" paper feed kept moving the paper stack back and would misfeed. I had to make a stop to keep the paper in place to get it to work correctly. There is a design flaw in my opinion. A Mechanical Engineer
Was Pretty Good
I have owned this printer for about a year now and one of the features I really liked about it was it was intuitive about which paper tray to print from. As of today that is no longer true. Now I must set it specifically for the photo tray if that is what I want. I have read that this is not unusual with this printer. I am also having issues with the extreme usage of ink even when the printer is not being used for a week or so. It seems to just dry up. I had been using this printer primarily for photos but it really did not do much better job of them than the HP 3510 which was considerably less expensive.
(1 of 1 customers found this review helpful)
from Lakeland FL
This is my 4th operating HP printer. Great printer great price, exceeds all expectations. if you have a Surface, Windows 8/8.1 operating system this little dynamic machine is what you need. Not all printers are compatible. Thanks HP for your great products! I would give it a high recommendation with a reasonable price tag.
Bottom Line Yes, I would recommend this to a friend
(2 of 2 customers found this review helpful)
from Washington C.H., Ohio
I am very pleased with the promptness of the delivery of my HP6520e All in One printer. The setup directions were very easy to understand and I connected it without a problem. I am pleased with the features offered and the price was very reasonable. I am 76 years young and I would not hesitate to recommend this printer for home use.
Pleased so far
from Kansas City, MO
I'm very pleased with this printer so far. It's fast, scans well and wakes up quickly. I had another Photosmart that didn't last a year but I'm hoping this holds up better. I'm unable to get a wireless connection for some reason even though that worked fine with the former model. Since I'll be moving soon I'll worry about that in my new location.
from Austin Tx
It is just great, ink is not to costly. Love it
Delivered quickly in perfect shape. Installation simple and quick. Performance? Not so hot. Necessary to print 'Best' to insure all text complete and legible. Set up cartridges still in use -- hoping for better results when they are replaced. Color performance so-so.
doesn't print black ink
I've had the printer for just over a year and the black ink won't print all of a sudden. It's 2 months out of warranty and all the research I've done online leads me to believe this is a pretty common issue for this printer (over 100,000 youtube visitors to one video alone talking about this problem with HP). I've done everything stated on the help desk. cleaned heads, cleaned screens, currently purchased 3 new black cartridges and wasted all of them now, etc. Please check the reviews out on this product before purchasing. Many of the reviews talk about the problem occurring within 1-2 years with minimal to normal use.
(4 of 4 customers found this review helpful)
Many Software Issues
By Super Tom
from Sayville, NY
About Me Frequent User
I have had very good luck with HP printers and have had an HP Deskjet 930C with an HP JetDirect in operation for over ten years, maybe more. Not a single problem. Ever.When I walked past this item in the store, I thought it was too good to be true! It seemed to have everything you could ever want. I jumped on it and immediately bought it.I should have checked the web. I have had a lot of problems with it since I got it home. The main issue is that the printer's web server doesn't work. At all. Your browser will hang if you try to connect to it and you'll need to close the window.This means that you must go over to the front panel and configure EVERYTHING from there.I had to configure a static IP address and put in a Wireless password, which was a little tedious. I had problems typing on the glass and kept making mistake. There is also a big line of icons to scroll through on the top for web sites that don't make any sense.You can't however, do anything about changing the printer's sleep interval from the front panel. And the printer doesn't do Wake-on-LAN, either.That means that, if you want to print something and you haven't printed anything in a while, you have to get up, walk over to printer and GENTLY tap the power button to wake it up. It takes a while for this to happen.And you have to touch the power button JUST RIGHT or you won't wake the printer up, but rather power it down, in which case you will really wait during the power up cycle. The HP printer drivers for Windows 7 time out and don't recover when the printer is sleeping. If you've made the mistake of printing first and waking later, you're out of luck. The only option you get on the pop up window is to cancel, not retry. You've got to print ALL OVER AGAIN.That is, if you even can. If you've closed the window or the browser won't reprint the page, you've just lose your print. Forever.I plugged the HP DeskJet/JetDirect back in and use it when I don't have time for a long warm up. What a waste...On the plus side, I've verified that outbound faxing does work and that scanning works also, although it is cumbersome. But the color is great and I REALLY like the duplexing, it saves me paper which means I don't have to reload so oftenThat's good because the act of loading paper is MOST difficult. The paper tray is very fragile and must be delicately removed VERY carefully to keep it from wedging. And you have to jiggle the tray just right get it back in or it won't go in and the printer will choke. Don't dare push it--it will crack. Frustrating.I don't know anything about receiving a fax when the printer is sleeping--I'm not hopeful and I will need to do this.I can't believe that a big, established vendor like HP with such great products would have let this printer ever get past basic quality control and out to the retail market. It's baffling.
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