Appliances & Housewares
Hard Floor Cleaners
(based on 266 reviews)
of respondents would recommend this to a friend.
Reviewed by 266 customers
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worked great, then broke
from Mesa, AZ, United States
Comments about Hoover Enhanced Clean Disinfecting Steam Mop:
My wife loved the mop, but then it just quit. The light comes on, but no steam. I took the cover off the unit and found the mounts that the trigger valve is secured to (by two screws) had both broken off. The are very thin plastic tubes (part of the molding) and look to be poorly designed for the purpose. Hoover should look at this and consider beefing up the valve mount support.
Bottom Line No, I would not recommend this to a friend
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Jury is still out
from Illinois, United States
I bought this after we took out all of our carpet and put down wood. When i use it on my wood floor the floor dries streaked, I have tried plain water, vinager and water, and cleaning solution, same results. Does this work better on vinyl, than wood?
love my steam mop
from Elyria, OH, United States
I bought my steam mop 4years ago. We were living in North Carolina and had red clay soil. My white vinyl floor was turning red. Bought this and was absolutely amazed it took up the red discoloration and I had my nice white floors. I just purchased a new steam mop because when we moved the movers dropped it off the back of the truck. I love my steam mop.
Bottom Line Yes, I would recommend this to a friend
from Minneapolis area
I bought this to use on my hardwood floors. They're only on the main level of the house, about 1000 square feet. They get cleaned every two weeks. I don't think I've had it any more than a couple years and it gets only light use. But, it was very disappointing to have it working one time, then not the next. I took the tanks apart to see that there was nothing that could have caused a clog. I re-installed them, plugged it back in and tried different settings. I don't think the motor is jammed. Instead, it appears to be a problem with the on-off switch.
Hoover Twin Tank Steam - So/So
I have mixed feelings about this product - perhaps my hopes were too high? First, this did do a better than average job cleaning the ceramic tile and linoleum flooring. When used on hardwood it seemed to "streak" my flooring, perhaps from where the holes are in the pad? Other than the streaks though, it did a good job cleaning the hardwood. I did not use solution on hardwood flooring. Things I liked: the long cord, the triangular shape which reaches in otherwise hard to reach spots, it did do a decent job on the floors, it does heat up quickly and produce nice steam throughout cleaning process, and I like the way it stands upright and has a little tray to set in while not in use. Things I did not like: It definitely left behind a good deal of water on the floors, and it took quite a while to dry. The solution made floors sticky. It is absolutely painful holding the steam button down (seriously not a good feature), but I have not yet tried the velcro suggestion.
Cleans but not Durable
from Minneapolis, MN
Had this for a year and enjoyed it for the most part. Found the solution left the floor with a minor stickiness to it. The floor was never sticky before and this goes away. The product never stood straight up like the pictures and easily fell over with a minor touch. After 3 falls the frame which holds the solution tank broke so now it's useless. Cleans well. Temporary sticky floors. Tipsy device.
do not last
from Callander, ON, Canada
I purchase my mop only 3 months ago and no longer working already. I wash my floor one or twice a week, so not much usage. Was washing great when functioning.
Failed after one use
from Northern Virginia
Purchased just over 30 days ago (off course - so now it cannot be returned). Worked perfectly one time, then failed to heat when attempting to use it a second time, even though the lights say it is "ready for use." Given the number of people seeing the same issues, it suggests a significant design and or parts supply issue that Hoover should resolve. .
Good while it lasted
I bought this steam mop on 12/13/12. The only complaint that I had was the tube for the solutions tank would constantly become loose. Other than that, the mop mostly worked fine. I only used the Hoover solution and often diluted it even more than the manual indicated. I did not like to have a sticky residue left from cleaning. The clips that hold the solution tank broke this week. I have jury-rigged the tank by slipping large rubber bands over it to keep it in place. So disappointed that this broke. Time to look for a replacement steam mop. I liked the triangular shaped head, long cord, how it can stand upright and how quickly it heats up. However, I think it should have lasted a bit longer.
(1 of 1 customers found this review helpful)
Needs different pads
from Grand Junction, CO
I have both this and a Shark. I like the way the head swivels on this one, but the pads are useless. Shark makes much better, thicker pads. I cleaned with the Hoover and there was no dirt on the pad. I then went back over it with the Shark and the Shark pad was black with dirt by the time I was done. I also don't like the way you have to hold the trigger on the Hoover the whole time to make steam. I get a cramp in my arm
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