Appliances & Housewares
(based on 151 reviews)
of respondents would recommend this to a friend.
Reviewed by 151 customers
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Comments about Hoover T-Series Windtunnel Upright Vacuum:
I think this item is still under warranty. Shipped out November 7, 2013; today is October 26, 2014...Been having trouble with squealing/squeaking wheels since we first got the machine. These have been a nuisance but I can live with them. Lately,the cord rewind keeps popping off; today it completely cracked off, and now I cannot rewind the cord. I will contact the customer service number during work hours on Monday. I do hope the warranty covers the repairs. It's a shame, because the vacuum itself does a decent job on rugs and carpet. I am disappointed in the integrity of the body of the machine; it doesn't hold up to light housework and careful storage.
Bottom Line No, I would not recommend this to a friend
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from Liberty, SC USA
I had been wanting to purchase a bagless vacuum for quite a while. I just read a review in one of the leading consumer magazines on different bagless models. The WindTunnel Rewind Plus was the #1 rated vacuum in it's category. After doing some research and comparisons, I decided to order one of these. I used it for the first time yesterday and all I know to say is that it is amazing....especially for the money. It is the best $100 I have spent on a product in a long time!! The features are great, the amount of suction is incredible and the design is very well thought out. Our last two vacuums have been the 8 pound Oreck units. They have served us well with no real issues, however the fact that they are bagged units, and that we have a small dog, every time we would use it the house would have a very unpleasant smell for a couple of hours. Unless you were constantly washing the clothe exterior bag and/or replacing the internal bag, there was no way to get rid of the odor. As a result, I wanted to try a bagless unit. Even though I have only used it once, the Hoover Rewind Plus has exceeded my expectations in every area. I have absolutely no regrets on this purchase!!
Bottom Line Yes, I would recommend this to a friend
Nice vacuum, worth it
from Davidson, NC, United States
This vacuum is a nice house cleaner and it works perfect, though the cord retract thing broke after a while, there is no loss of suction like it says, it has hepa filtering, no bags needed. It comes with nice working attachments plus it can clean a variety of carpets and bare floors. It is lightweight and easy to use.
Great on carpet
from Sheboygan, WI, United States
The only reason we bought this is because we are getting new carpeting and need one with a manual height adjustment. We looked at ratings in Consumer Reports and on-line. At first we were going to go with a Shark but then saw This Hoover had better all around ratings. Our other vacuum is a Dyson which has tremendous suction but no manual adjustment. We haven't got our carpeting yet but I vacuumed the house with the new one today. Did the carpets, did a great job. I went over some with the Dyson and it only got a very little more dirt. Almost none. Here are what I was disappointed with. 1) No suction only mode. 2) No hard floor tool for hose. Would be nice for vinyl floors in bathrooms/kitchen. Attachments included are very minimal 3) VERY hard to handle on stairs if not using "turbo brush" 4) turbo brush slows and stops, has little usefulness. Our Dysons turbo tool wasn't any better. Also, when emptying, if there is pet hair (which we have) or carpet fibers mixed in with dust/dirt, you have to dig it out. It won't just shake out, at least not easily like our Dyson. If you don't have pets or stairs and only carpet to clean, this is a great vac.
Worst worst vacuum ever
from New Jersey, United States
Worst piece of junk..i blame myself on spending $100 for this junk..i just got carried away with all the great reviews on this website but i felt so sorry after my purchase..within just a use of week i noticed the wire just near its shaft was worned out as if i was burned or something..i called hoover and they asked me to take it to nearest service centre. Now these service center people are saying that the wire was wormed out because i must have vacuumed on the wire..how is it even possible??? the defect was just few inches away from the shaft, how could i possibly ran over the wire which is just few inches from shaft..and they have refused to do my service for free even if i am under warranty saying that this does not cover the manufacture warranty, because i was my fault..and i say its not my fault..i guess it their word against mine..very very disappointed with the purchase and their customer service sucks to the core..i feel so sorry for myself that i just threw my $100 in junk..
Product is great for about 1 year
from Centreville, VA, United States
Loved the vacuum when I bought it but after about a year the thing overheats and shuts off. I have tried changing the filters and looking for clogs but nothing helped. It will run now for about 10 minutes before it shuts itself off. Very disappointed in this product.
Average vacuum quality
from Mesa, AZ, United States
Works ok! Can not keep belt on vacuum. Bought new belt made no difference. Every time we use it the belt comes off even from the first time we bought i.
Worked great out of the box, but...
from Lincoln, NE, United States
Have had 2 years now, it worked great out of the box, but after about 6 months it was pretty much useless for anything other than dust. Have cleaned the washable filter twice as often as suggested but no improvement. Cleaned hepa filter with soft brush and it helped for about 2 uses. Without good suction the handheld beater brush attachment was worthless and I really needed that! My 30 year old Hoover is awesome, wish I could just get parts for that now instead of wasting my money on this one.
Hoover handled me well....
from St. George, UT, United States
My T-Series Windtunnel was my most favoured vacuum until suddenly, after only seven months, the plastic casing around the motor cracked and things seemed to go seriously downhill after that. However, after I complained to Hoover, they extremely promptly sent me a replacement, which is the updated model from my original vacuum. I am so impressed with their respect, patience and good customer service. I recommend working with Hoover to EVERYONE! Great product, and great customer service!
I bought this a few weeks ...
from Wheat Ridge, CO, United States
I bought this a few weeks ago and really like it. I had a Hoover before this and it finally gave out. This one is lighter and of course bagless but works very well. I would have to agree with one of the other reviews that the self winding cord could be longer. I hope this Hoover lasts as long as my other one!
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