Appliances & Housewares
(based on 147 reviews)
of respondents would recommend this to a friend.
Reviewed by 147 customers
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Worst worst vacuum ever
from New Jersey, United States
Comments about Hoover T-Series Windtunnel Upright Vacuum:
Worst piece of junk..i blame myself on spending $100 for this junk..i just got carried away with all the great reviews on this website but i felt so sorry after my purchase..within just a use of week i noticed the wire just near its shaft was worned out as if i was burned or something..i called hoover and they asked me to take it to nearest service centre. Now these service center people are saying that the wire was wormed out because i must have vacuumed on the wire..how is it even possible??? the defect was just few inches away from the shaft, how could i possibly ran over the wire which is just few inches from shaft..and they have refused to do my service for free even if i am under warranty saying that this does not cover the manufacture warranty, because i was my fault..and i say its not my fault..i guess it their word against mine..very very disappointed with the purchase and their customer service sucks to the core..i feel so sorry for myself that i just threw my $100 in junk..
Bottom Line No, I would not recommend this to a friend
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Product is great for about 1 year
from Centreville, VA, United States
Loved the vacuum when I bought it but after about a year the thing overheats and shuts off. I have tried changing the filters and looking for clogs but nothing helped. It will run now for about 10 minutes before it shuts itself off. Very disappointed in this product.
Average vacuum quality
from Mesa, AZ, United States
Works ok! Can not keep belt on vacuum. Bought new belt made no difference. Every time we use it the belt comes off even from the first time we bought i.
Worked great out of the box, but...
from Lincoln, NE, United States
Have had 2 years now, it worked great out of the box, but after about 6 months it was pretty much useless for anything other than dust. Have cleaned the washable filter twice as often as suggested but no improvement. Cleaned hepa filter with soft brush and it helped for about 2 uses. Without good suction the handheld beater brush attachment was worthless and I really needed that! My 30 year old Hoover is awesome, wish I could just get parts for that now instead of wasting my money on this one.
Hoover handled me well....
from St. George, UT, United States
My T-Series Windtunnel was my most favoured vacuum until suddenly, after only seven months, the plastic casing around the motor cracked and things seemed to go seriously downhill after that. However, after I complained to Hoover, they extremely promptly sent me a replacement, which is the updated model from my original vacuum. I am so impressed with their respect, patience and good customer service. I recommend working with Hoover to EVERYONE! Great product, and great customer service!
Bottom Line Yes, I would recommend this to a friend
I bought this a few weeks ...
from Wheat Ridge, CO, United States
I bought this a few weeks ago and really like it. I had a Hoover before this and it finally gave out. This one is lighter and of course bagless but works very well. I would have to agree with one of the other reviews that the self winding cord could be longer. I hope this Hoover lasts as long as my other one!
from Indiana, United States
I had my first Hoover for over 14 years and it was a great vac. I naturally decided to purchase another Hoover when it died. I was attracted to the Wind Tunnel for several reasons: the bagless cannister, the hepa filter, and the cord rewind. After using the vac for about a year, the cord rewind broke. I was disappointed because I had spent an extra 10 or 20 dollars for this feature alone. The next problem is that the hepa filter started popping out every 5 seconds and was followed by a high pitched noise. I replaced the filter thinking that maybe it was just dirty, but the new filter did the same. I have to shut my vac off every 10-30 seconds to replace the hepa filter! As for the suction, I have no complaints. Yes, it is messy emptying the cannister, but I would expect that. Over all, I would not recommend this product due to my frustration!
Does an excellent job on carpets
from Atlanta, Ga
I've used an Electrolux vacuum (canister with a beater bar and power head) for over 15 years. This Hoover appears to do as good of a job, if not better. The carpet actually feels softer after using the Hoover on it. And I got it for a fraction of the cost of most other vacuums.
s-shaped tube clogs often
This vacuum lost suction after approximately six uses on 250 sq ft of carpet (no pets). There is an s-shaped tube on the back of the vacuum that clogs frequently, I have to unscrew it to clean it out every few uses. Once the tube is clear the vacuum works fine. I'd recommend looking for something better designed.
Not bad, it's just not good either.
from Maryland, United States
I'll just start off with my view of the pros and cons first: Pros: Powerful suction, good carpet agitation, moderately light weight, easy dirt disposal and access to filters for cleaning. simple design when it comes to accessing the brush roll, not overly loud. It does its job of picking up off of carpet well. Cons: No headlight, the rewind mechanism makes the cord short and the canister smaller, increasing the need to empty it more regularly (although this also increases the air velocity in the canister, possibly assisting suction/prefiltration, to an extent...), the detachable hose is very short and its high attachment point creates a tipping hazard <--- there are regular attachments for the hose, but its length reduces their usability, the brushroll can't be turned off, prohibiting use on bare floors. Finally, as with most Hoover vacuum cleaners, this particular model features antiquated "dual" cyclonic filteration, which uses only a single large cyclone to spin dust out of the airstream, before going through the filters and exiting. There are two main issues with this design: #1 One large cyclone will never work as well as multiple smaller ones (hence their fanatical use and succesful boasting of by Dyson in commercials) in filtering out small debris. #2 The plastic particulate screen around the cyclone has holes positioned vertically rather than horizontally. This causes fluff to collect all around it, quickly deadening suction power (this design has been revised in some of the newer models, like the AIR SERIES, which includes more cyclones and a horizontal screen. I would recomend one of those over this model, a T SERIES). I've been around Hoovers/ vacuums all my life and know them inside out, and this is a good model *if you plan on vacuuming relatively small areas on a normal basis*, but with the design flaws, this model is not suited for pet hair, high places or tile/wood. As a long term review, I've used this successfully for over two years, and only had to replace both filters this year from natural wear and tear. Overall, this is a good vac.
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