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(based on 18 reviews)
of respondents would recommend this to a friend.
Reviewed by 18 customers
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The microwave sometimes works and sometimes doesn't. Very frustrating.
from Sugar Land, TX, United States
Comments about Kitchen-Aid 1.4 Cu. Ft. Built-In Microwave - Stainless Steel:
It works great when it works, which is about 50 % of the time. A service call said the problem was with the door closing properly.
Bottom Line No, I would not recommend this to a friend
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Does not work right after repair.
from California, United States
Door lights and on/off not working. Repaired once, but problems getting worse.
from SF, CA, United States
On off light activated by the door sticks, I wish it had an independent timer. Defrost and reheat has preprogrammed settings. It would be nice if it had more manual options. Big interior.
Bottom Line Yes, I would recommend this to a friend
truly hideous drop down door
from Costa Mesa, CA, United States
This microwave looks very nice but be aware before purchasing that the door is not flat when you open it, unlike an oven door. You cannot place anything on it or it will slide down. Microwave takes longer to cook than my previous one.
Designer needs help
When we close the door, the switch that turns out the light and allows the unit to start doesn't reliably activate. We have to push on the door to make it work. The repair guy that was sent from our appliance dealer told us that we had to close the door harder. He showed us, "It works 9 times out of 10." My 25 year old countertop GE microwave works 10 times out of 10. The repair guy is going to replace the switch to try to fix it. If that doesn't work, he may try something with the door. I think it's a really hokey design, and I don't have a lot of confidence in the repair guy. We bought a full complement of new Kitchenaid appliances. The oven needed a new roll out shelf. I'm not impressed.
Easy to Use
By Caron 82
Theres a turn knob that advances the cook time. Because I have my microwave installed under the counter, it's much easier to use than pushing the correct buttons on a 10-digit key pad. They did have a little trouble installing the microwave because the specifications for ordering the cabinet opening are vague.
Over priced, plain Jane features
from Montana, United States
We bought this unit 8 months ago to match our other Kitchenaid appliances. The drop down door is very inconvenient, being built in especially for shorter people. You have to baby the door, or it won't work.There is NO timer, minimal features, difficult to clean inside. Low power by standards today. For the price charged it is not worth it.
from Ontario, Canada
we purchased our unit about 6 weeks ago. From a price point perspective it is an awesome produce; it looks like a built in oven. It is a fantastic produce, functional, stainless inside. Sensor cooking works great even for baked potatoes.
from Maricopa, AZ, United States
I have never had a microwave that was so convenient.. This was the best purchase ever..
I bought this for my brand new retirement home
from near San Antonio, Texas
I love the easy way to customize the minutes and seconds by just dialing them in. Solid construction and easy to keep clean.
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