Appliances & Housewares
(based on 586 reviews)
of respondents would recommend this to a friend.
Reviewed by 586 customers
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Had for 2 weeks and Freezer is frosting up
from Manasquan, NJ
Comments about KitchenAid 19.72 Cu. Ft. French Door Refrigerator - Black:
I like the fridge but I have had for 2 weeks and Freezer is frosting up.
Bottom Line Yes, I would recommend this to a friend
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from Raleigh, NC
I bought this appliance 4 months ago to go into a new home. I was limited in size by the space allowed for the item in the kitchen. It serves its purpose, but I do not like the way the left door cannot be opened by pulling on the interior of the door.
Bottom Line No, I would not recommend this to a friend
Arrived broken & 2 weeks later still waiting for repair
from Thousand Oaks, CA
We bought this brand new and when it arrived it never started to cool down. Just blew warm air. Called KitchenAid after waiting for 24 hours. We then had to wait a week for a KitchenAid repairman to come and check it out. He thinks the tubing has some kind of leak... but he can't do a full test so he'll have to come back the next week. Totally unacceptable. We thought this fridge was a great deal, but factoring in the cost of spoiled groceries and lost work wages waiting for the repairman, we should probably just have gone with a higher end brand. And by the way, KitchenAid, we are in the middle of a full kitchen remodel and will not be buying anymore of your appliances.
A Wonderful Bargin
By Full Frame
from Austin, Texas
This counter depth model is worth the little extra cost because it provides so much more space to our kitchen.With features like the ExtendFresh, the two drawer freezer and the filtered water inside the door make this model perfect .
By un happy
we thought we were upgrading our appliances with KitchenAid. But we have had two service calls and the refrigerator is still not good, the serviceman was very good and did all he could to fix it The freezer has ice all over it. the light doesn't work because of the ice. We do not trust it and feel it should be replaced
from Wallace, Idaho
I Purchased this refrigerator August 2013. Excited as my first Kitchenaid. Within the first 3 months of ownership had to deal with rust on the freezer door. Lastly, June 2015 the icemaker stopped working. Advised Kitchenaid and was told nothing available for me as it was out of warranty. Cost $283 to return to working condition. Additionally, items falling from the refrigerator onto the top of the freezer door leaves unsightly dents.
Great starter french door model
By JP the Cowboy
from Fort Worth, TX
We needed no more than a 20cu in a french door model because the door openings on our older home did not have enough doorway width to get a larger one in to our kitchen. This model fit so well, has ample interior room and still has ice maker and cold water even though it's not on the outside of the left door. At soom point we will enlarge our front door and kitchen doorway so we can buy a larger french door model in the future. We had a side by side by it was too narrow on both freezer and fridge sections so wide pans didn't fit. We love this beautiful stainless steel refrigerator and all it amenities, controls, features and etc. So happy we were able to buy this new refrigerator!...No regrets at all!!
from Hayward, ca
I know some may argue you are not supposed to love an object but I do love this refrigerator!!!
Just what needed to fit our space
from MPLS, MN
We are very pleased with this fridge, meets all of our needs
By Mom Tarra
from Cleveland, Ohio
I bought this to replace a 13 year old Kitchenaid Superba side by side that was dying a slow death. Looks great, a little smaller than I am used to. I haven't quite worked out the shelf configuration that works best for my family. At times the ice maker seems to lag. Agressively spits ice out at you, learning curve as to how much ice is coming and when to release the button. overall we are satisfied.
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