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(based on 39 reviews)
of respondents would recommend this to a friend.
Reviewed by 39 customers
Displaying reviews 1-10
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Piece of Junk
from Chicago, IL
Comments about KitchenAid 2.0 Cu. Ft. Over-The-Range Microwave - Stainless Steel:
Less than two years old, installed in condo only occupied 15 weeks a year.Catastrophic exhaust fan failure after (of course) 13 months.Now catastrophic microwave door failure - unit won't lock/runIt's no wonder everyone's buying Samsung. Kitchenaid used to be a reliable, high-end brand. No more.
Bottom Line No, I would not recommend this to a friend
Images shared by ChiTownDude
Another catastrophic failure!
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(2 of 2 customers found this review helpful)
Dissapointing Product Experience
from Houston, TX
We experienced severe arcing after just 2 1/2 years of service and was quite concerned regarding safety. Called Kitchenaid/Whirpool to try to arrange for service. Authorized service provider indicated that the Magnetron, Cover, and possibly inverter must be replaced. We have an estimate of $400 and if inverter has to be replaced, another $141. I am a very unhappy Kitchenaid customer. This should not happen to a 2 1/2 year old unit.
from West Peoria
We had this model at previous house and had to buy the same on because we loved it so much
Bottom Line Yes, I would recommend this to a friend
(3 of 3 customers found this review helpful)
Broken after 3 years
from Greenville, SC
We had this microwave installed when our home was built. It was an over-$1,000 option. For a microwave!My parents bought a microwave when they built their home too... In 1981. It was Maytag...it still works.Ours does not. It just out of nowhere began not heating very quickly. We have tried using different heat settings, there seems to be no easy fix. After doing a Google search it appears that this is common. And looking online, there doesn't appear to be a reliable fix. Trying to fix it involves spending hundreds of dollars to have someone come out and try to fix it, then failing and leaving you several hundred dollars more out of pocket as you begin to search for a replacement.With a $200 microwave, maybe I would grudgingly accept it as getting what you pay for, but this is kitchen aid and over a thousand dollars.You may win the short term battle kitchen aid, by not acknowledging this known problem and correcting it for your customers. But you lost the war with me. I have a Bosch dishwasher and Samsung refrigerator that I love. Guess what brands of microwave I will be looking at to replace this kitchen aid?
By Andrea the Secret Chef
from Atlanta GA
The sleek design of this microwave adds extra appeal to our kitchen. It is efficient and easy to use as well.
(1 of 1 customers found this review helpful)
By larry stegall
from Dallas, TX, United States
So I bought the unit and installed it (partially) and discovered one of the internal nuts was missing so I could not support it from the cabinet. Called Kitchenaid, they were nice and sent out a service tech. He did know how to fix it, called another guy who told him it was just a loose nut (no clue...). Supposedly ordered the part, have not heard from them in two weeks now. So my new microwave is supported by a 2x4 from the counter. A real nice conversation piece for my new kitchen.
(0 of 1 customers found this review helpful)
Has more features than we'd normally need, but great
from Indio, CA, United States
We bought this Microwave a few months ago. It is absolutely wonderful.....and does more than we ever needed or expected.
from Pittsboro, IN, United States
Was looking for an 36in microwave over range that was stylish, had good cooking watts as well as outside venting options. The Kitchenaid cook top definitely fit the bill. Thanks Kitchenaid!
Images shared by ProfessorJon
Must Have Microwave
from Philadelphia, PA, United States
I purchased this outstanding product a couple of months ago for my newly renovated kitchen! It fits perfectly under my cabinet over my new induction ready stove top! I called it my spaceship for it modern style and up-to-date technology! It does everything u would want a microwave to perform! My husband & I are absolutely fascinated with its versatile various features! It's simple to use once you acquire its performances! I would definitely recommend it to all looking to buy a new microwave.
GREAT LOOK, BAD QUALITY!!
from CONROE, TX.
I LOVE THE LOOK OF THIS MICROWAVE AND IT LOOKS GREAT WITH MY KITCHEN, UNFORTUNATELLY IT DIDN'T LAST LONG. I'VE ALWAYS TRUSTED KITCHEN AID BUT I WAS DISAPPOINTED OF THE POOR QUALITY OF MY MICROWAVE. IT'S NOT CHEAP AT ALL AND NOW THE BAD PART IS THAT THERE'S NO OTHER 36" IN IN A DIFFERENT MODEL. IMPOSSIBLE TO OPEN AND REPAIR.
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