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(based on 390 reviews)
of respondents would recommend this to a friend.
Reviewed by 390 customers
Displaying reviews 1-10
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Deceitful sales propaganda
By John the Victim
from Portland, OR
Comments about KitchenAid 21.9 Cu. Ft. French Door Refrigerator - Stainless Steel:
I bought this because there was supposedly a "huge" rebate for buying a full kitchen suite. I bought all the necessary appliances, and then went to fill out the serial numbers the day after they were delivered. I was told I didn't qualify because I waited too long to give the serial numbers. I went to fill them in the next day after receiving them!! Apparently I was somehow supposed to know the serial numbers before I got the appliances. This was a total scam and I will not be purchasing Kitchenaid for my next kitchen...which by the way will be next month. I was basically tricked into paying more than I was told I would. Shameful!
Bottom Line No, I would not recommend this to a friend
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Looks great but devil is in the details
from Canton, MI
Bought this in 2015 for our kitchen remodel and wanted the counter depth design. Fridge has nice lines, is quiet, and has adequate storage space. Having the water dispenser inside the fridge along the wall instead of in the door not only makes it look cleaner, but gives you more room inside as the ice and water dispenser don't cannibalize door storage space.Problem with water dripping started almost immediately but for some reason we figured it would go away with use. We have resorted to putting a washcloth or paper towel wedged under the crisper to catch drips that come one every few minutes throughout the day. Water was leaking into freezer and onto new hardwoods so we called Kitchenaid service to get it fixed under warranty. 3 service calls later, the dispenser still drips and now my ice maker overflows water. Problems are getting worse. 3rd service call was a different company and they punted to Kitchenaid saying they can do nothing for me and that some of these just leak. Kitchenaid is now sending the previous service company out to see if they can fix it. I have little to no faith that doing the same thing over and over is going to get a different result.Unfortunately, Kitchenaid service has been clear about what they CANNOT do for me. I am still waiting to see what they CAN do. Although a small dispenser drip is not the end of the world, it's not something I would expect (or accept) in a brand new appliance made in the USofA.
Bottom Line Yes, I would recommend this to a friend
Images shared by Sucktin
stylish papertowel to catch drips
Great deal for the price we paid!
We received an extraordinarily good price on an open box item. For that reason we really love the refrigerator. Had we paid full price we would comment on some poor engineering. * The water dispenser drips after use* The water dispenser and ice are on the left. Opening and closing the left door causes the right door to come open. It took us a few days to train ourselves to close the right door fully after getting water or ice.Again given the great price we do love the appliance.
ice maker stopped working
from Burlington Ontario
Fridge is only 2 years old. And ice maker stopped working. Disappointed ice maker not covered by warranty. Will cost about $250 to replace
Happy with this purchase except for door front's warping
By Kirkland first time home owner
from Kirkland, WA
We have been pretty happy with this purchase other than the fact that the front of the doors have a ton of warping so the stainless steel isn't smooth looking - the light catches all the inconsistencies.
By Denver Living
from Denver, CO
We purchased this refrigerator to match the KitchenAid 27-Inch Convection Combination Microwave Wall Oven, Architect® Series II since they are next to each other on the same wall, I love that I can open the doors and not have to bend over to look for items on a bottom shelf! I like the water dispenser and ice maker are on the inside. Plenty of room in the freezer and easy to see items stored. We wanted a modern and clean built in look and this product was the perfect choice for us.
Images shared by Denver Living
(1 of 1 customers found this review helpful)
from Owensboro, KY
We have had this refrigerator for a couple of months now and are very pleased with it. I like the clean look of the doors created by the interior water dispenser, and I like the removable shelf liners on the door shelves. The large bottom drawer is great for large casserole disher or pizza boxes. I worried that a cabinet-depth fridge wouldn't have enough room, but it's more than sufficient for us (family of three). It's very quiet as well.
(2 of 2 customers found this review helpful)
The refrigerator works fine, but there's a flaw in the design of the self-defrosting section of the freezer compartment. The outlet grommet, gets clogged and does not permit the water to drip into the the evaporator pan, causing ice to from on the deck of the freezer compartment. This is due to the rubber grommet that should stay open but with time,it gets clogged. I had contacted Kitchenaid and all they could really tell me was to contact a repair person and pay for the repairs. Since water was leaking on to my floors I had not choice but to do this and pay. It cost $130. I felt and still feel, that since this is a design flaw in the manufacture's part,they should have covered the cost The unit is only about 2 to 3 years old.
As mentioned in other reviews, the freezer door does not close properly and ices up inside. I have had to wait 8 weeks to get a new one which arrived and didn't work. Now I have to wait another 8 weeks for another door. This all started August of 2015. It's now January 2016. Whirlpool seems to have wrecked Kitchenaid quality that once was.
Best we've ever had!
By Keeping it Cool
from Dallas, TX
After 47 years of marriage, and I don't know how many refrigerators, this is the BEST we've ever had, both for looks and for function. All moving parts are solid. Looks like a built in. Love the ice drawer and interior water--very cold. there's just nothing we would want different.
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