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(based on 5224 reviews)
of respondents would recommend this to a friend.
Reviewed by 5224 customers
Displaying reviews 1-10
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from Saco, Maine
Comments about Kitchen-Aid 24" Built-In Dishwasher - Biscuit:
As of yesterday ours is ready for the metal recycler...5 years old and after many rack replacements over the course of 5 years and a control panel replacement a year ago.....absolute junk!
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
Cheap top rack construction
from Kokomo, IN
Cleans well but top rack broke within 2 years. Pulled the rack out and using bottom rack only until I decide what to do. Disappointed. Had two Kichenaid dishwashers previously and they lasted a total of 33 years. This is sad.
Replace control panel
from Woodland Park, CO
We purchased this product April 2011 and now we have to replace the control panel - a $200 item.
So easy to install
When this part broke on our dishwasher I got this part to fix it. It was so easy to install and works great!
Bottom Line Yes, I would recommend this to a friend
Cheap plastic parts
By unhappy mama
from Salt Lake City UT
We have had this about 3 years. Within a month of the 1 year warrenty plastic parts on the inside were breaking (adjuster assay, drawer slides, etc.) I have replaced a number parts inside and I am now having to replace them again along with other parts. It seems that the plastic used for these parts were not meant for hot dishwasher conditions. We are NOT happy with the amount we paid for the quality we got. We certainly expected it to last longer. I almost wish we would have just paid to fix our old one as it would probably have outlasted this.
Good at first, not good now (2.5 years)
By Dr D
I bought this dishwasher 2.5 years ago and it worked very well at first. Dishes were clean and the machine was quiet while washing. Within a month of the 1 year warranty expiring, the pump died and the washer started making a grinding noise. At the same time, the 'axle' on the plastic rack adjuster broke. Since this time, I have had to replace the upper rack adjuster several times due to the failure of the plastic axle. Recently Kitchen Aide released a new part to replace this faulty piece, so problem solved. In the last two months, the dishwasher has not been cleaning the dishes, along with being very loud while not cleaning them. I'm very disappointed in this dishwasher and had expected it to last much much longer than it has based on the amount I paid for it.
Lasted 2.5 Years
from New York
It does clean well,, but has been giving trouble for the past six months. Sometimes it runs, sometimes not. At first figured it was the power supply so I kept testing the circuit, nope. Finally yesterday it quit except to drain briefly when I hit switched power off/on.I called the store where I purchased it, they have been bought out by a larger outfit, so now will cost me more than half of what I paid initially to have it fixed. I took it apart to see what was up, noticed the formerly white harness between the touch panel and the main circuit board is now quite brown. The front harness is half melted into the black sound insulation fastened to the inside front of the door. I would not trust my home to this thing so out it goes, what a shame. This is my second Kitchenaid, we remodeled ergo all new Kitchenaid appliances. My old dishwasher is still in the garage, if wife allows me, I'll reinstall it, the other one is going for scrap. Seems the quality components are no longer there, too bad.
Images shared by Monkey
Hot wiring burned into insulation
Tags: Picture of Product
Wow .. I can't hear it !!!!!!!
By Will not buy GE!!!
from Albany New York
I purchased this dishwasher about year and half ago .. it was a store return ... someone didn't like it. I installed it with little issues.. the dishwasher has everything .. I need .. but the silverware cradle ..grid is cheaply made .. but .. We never hear it running !!!!!!!! Yea !!!!!!!!! Excellent Product !!
Poor quality and bad design
We owned this dishwasher from 2011-15 and it lasted only 4 years. Within years 1 and 2 the lock broke twice. At year 4 the electronics panel died and the cost to fix was well over $300 plus parts. Our previous 22 year old Kitchenaid still worked well when we replaced it to get this quieter and prettier model...big mistake. We kept hearing that today's dishwashers are all plastic and don't last long, so we just bought a much cheaper Whirlpool and paid extra for the 5 year warranty. We'll probably be lucky to get 5 years out it it.
Not a good buy
from new jersey
I have had this for 2.5 years. The dishwasher broke and it cost nearly as much to to fix as it did for the original purchase.
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