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(based on 5217 reviews)
of respondents would recommend this to a friend.
Reviewed by 5217 customers
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Good at first, not good now (2.5 years)
By Dr D
Comments about Kitchen-Aid 24" Built-In Dishwasher - Stainless Steel:
I bought this dishwasher 2.5 years ago and it worked very well at first. Dishes were clean and the machine was quiet while washing. Within a month of the 1 year warranty expiring, the pump died and the washer started making a grinding noise. At the same time, the 'axle' on the plastic rack adjuster broke. Since this time, I have had to replace the upper rack adjuster several times due to the failure of the plastic axle. Recently Kitchen Aide released a new part to replace this faulty piece, so problem solved. In the last two months, the dishwasher has not been cleaning the dishes, along with being very loud while not cleaning them. I'm very disappointed in this dishwasher and had expected it to last much much longer than it has based on the amount I paid for it.
Bottom Line No, I would not recommend this to a friend
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Lasted 2.5 Years
from New York
It does clean well,, but has been giving trouble for the past six months. Sometimes it runs, sometimes not. At first figured it was the power supply so I kept testing the circuit, nope. Finally yesterday it quit except to drain briefly when I hit switched power off/on.I called the store where I purchased it, they have been bought out by a larger outfit, so now will cost me more than half of what I paid initially to have it fixed. I took it apart to see what was up, noticed the formerly white harness between the touch panel and the main circuit board is now quite brown. The front harness is half melted into the black sound insulation fastened to the inside front of the door. I would not trust my home to this thing so out it goes, what a shame. This is my second Kitchenaid, we remodeled ergo all new Kitchenaid appliances. My old dishwasher is still in the garage, if wife allows me, I'll reinstall it, the other one is going for scrap. Seems the quality components are no longer there, too bad.
Images shared by Monkey
Hot wiring burned into insulation
Tags: Picture of Product
Wow .. I can't hear it !!!!!!!
By Will not buy GE!!!
from Albany New York
I purchased this dishwasher about year and half ago .. it was a store return ... someone didn't like it. I installed it with little issues.. the dishwasher has everything .. I need .. but the silverware cradle ..grid is cheaply made .. but .. We never hear it running !!!!!!!! Yea !!!!!!!!! Excellent Product !!
Bottom Line Yes, I would recommend this to a friend
Poor quality and bad design
We owned this dishwasher from 2011-15 and it lasted only 4 years. Within years 1 and 2 the lock broke twice. At year 4 the electronics panel died and the cost to fix was well over $300 plus parts. Our previous 22 year old Kitchenaid still worked well when we replaced it to get this quieter and prettier model...big mistake. We kept hearing that today's dishwashers are all plastic and don't last long, so we just bought a much cheaper Whirlpool and paid extra for the 5 year warranty. We'll probably be lucky to get 5 years out it it.
Not a good buy
from new jersey
I have had this for 2.5 years. The dishwasher broke and it cost nearly as much to to fix as it did for the original purchase.
JUNK, DO NOT BUY
By Rob the dishwasher
from Orlando, Fl
Upper rack rarely works, had to replace one roller $225,that was my direct online parts price. I will never buy KitchenAid again. Had it serviced 2x in first year, then roller replacement I did myself after warranty. We usually have to run each load twice.
The dishwasher is unreliable
The dishwasher frequently freezes and can only be reset by shutting power off to the dishwasher.Support for the products is poor at best. Replacement parts (such as the glass rack adapter) are shipped without installation instructions. the kitchen aid part is out of stock but they will sell you the Whirlpool part for $5.00 more.
Piece of junk
By Disappointed in Neenah
from Neenah, WI
Have replaced the rollers twice on top rack. Now the dishes are not getting clean. Checked the wash arms and neither one moves during a wash cycle. My guess is pump is shot. Waiting for service man to verify. 16 months old and I'm sure no longer under warranty!
Very unhappy with this dishwasher
By Unhappy in IL
Although it is quiet and does a great job with the pot scrubber option on the lower rack, that is about all the good I can say. I had to replace the top shelf hardware within months of purchase with METAL parts that should have been used from the start. Now, nothing on the top rack gets clean at all, but the bottom rack is fine. Little clips and tine supports fall off easily, As others have noted, the controls are way too touchy, just barely brushing one activates it. This dishwasher is less than 2 years old.
(2 of 2 customers found this review helpful)
Simply unreliable product
By Mike Molecule
from Creedmoor, NC
Our KUDS30IXSS was purchased just over 2 years ago. The latch went defective after 1 year, got it repaired for a couple of hundred bucks. Today (2 years after purchase) the unit is dead, won't power up and is full of water. We are planning on getting ANYTHING except a KitchenAid. Simply unreliable.
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