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(based on 528 reviews)
of respondents would recommend this to a friend.
Reviewed by 528 customers
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Burner Valve failure
By Lefty Karl
from Orange County, CA
Comments about KitchenAid 30" Free Standing Gas Range - Stainless Steel:
Bought this double oven gas range because I wanted a double oven with gas range when I remodeled the kitchen. Has worked mostly as expected, but had the right front burner valve go out after only 3 years. Should last longer than that. The top is also difficult to keep clean, even if you stay on top of it.The racks in the oven can be difficult to move around.
Bottom Line No, I would not recommend this to a friend
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Now we're cooking!
from Manhattan, IL
This oven is reliable and easy to clean. Cast iron grates are a MUST HAVE! Having to large pieces to clean are somehow much easier than the smaller ones. I find that I don't use the middle burner. I can't fit anything on it when I've got something on another burner. The griddle that comes with the range is perfect for cooking pancakes, sausage, or bacon. The only drawback is that the burners ignite very easily. I bump into one of the knobs while I'm cooking and the burner turns on. I have older kids, so this isn't much of a problem. (Unless we've put a pizza box on the range!) It would be a huge concern if I had little kids.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
KitchenAid gas stove is great!
from Cleveland, TN
This is the first time we have bought all KitchenAid appliances for our kitchen. After using them every day for over two years I can say without a doubt they perform as well as they look. The best brand we have ever purchased in the last 40 years!
Pluses and minuses
from Morristown, NJ
Bought all new kitchenaid appliances at the same time nearly 3 years ago. This range has great features. Love the dual ovens and convection. Stove is great. Love the griddle too. ANd the optional fifth burner is a great bonus. Here are the issues. The upper oven just does not get hot enough. For some reason it does not heat up to the same temperature as the lower oven. THis may also be related to our current issue which is that the broiler does not work now. And in fact, we've had a licensed KA repair guy in to check it out and he can not seem to figure out what's wrong. What's more it looks like the igniter is crapping out when you turn it on but the gas still come out. This issue according the repair guy is very dangerous and so he plans to come back and enlist Kitchenaid engineering team by phone in order to try and resolve. Overall, we like Kitchenaid Products but are not impressed with their service. They don't seem to have a very comprehensive data management system so when you call, they can't pull up old orders for example. They are also not very flexible w returns and repair needs.
The knobs on the front control panel are too easily turned on just enough to allow the gas to come through but not enough to for the sparkler to start. Have accidentally turned the knobs many times when working near the stove and reaching into the cupboards above or to the sides. Have had to have service work done on the control knobs at least 3 times. Glad we purchased the extended warranty because most of the failures happened after the manufacturer warranty ended. And of course now that the extended warranty is done, we have had the same failure. So now I cannot use the front right burner as it will no longer turn on. Not sure what a service call to repair it will cost. SO NOT HAPPY!
HORRIBLE AND UNSAFE. KNOBS GET SCALDING AND DANGEROUSLY HOT.
from New Jersey
Thought I was buying a quality product because of the KitchenAid name. Bought it a week ago and used the oven for the first time last night. Front panel and knobs got so scaldingly hot that it burned to touch them. The oven vents right onto the metal knobs and the plate the the knobs are on. This is HORRENDOUSLY UNSAFE AND DANGEROUS. No one who will ever have any children in the house should EVER have this in their kitchen, and it is unsafe even for people who know what they are doing. I have contacted the Consumer Products Safety Commission and am contacting the Consumer Affairs office of my county. I have used a rapid-read thermometer to measure how hot the handles and plate get. I measured the front plate at 154 degrees F and the second knob at 132 degrees Fahrenheit. Second degree burns occur at 131 degrees. I have video proof. There are numerous complaints about this, I now see. THIS RANGE IS UNSAFE AND NEEDS TO BE RECALLED. I need for KitchenAid to take this range back so that I can replace it without being charged a restocking fee by the store.
2 knobs got stuck within 2 years of buying new unit
By Raghu S.
We bought a new gas range unit Model # KGRS505XSS. Within 1 year one of the knobs got stuck in off position. We had to call in an authorized appliance expert to fix it at cost of apprx $150. Then 1 year later a different knob got stuck in off position and we're unable to turn that burner on. The failure is random in that it just shows up even when we're not operating that knob at all. We've been using different brand of gas ranges for 30 years in small family type kitchen use cases. This type of problem has never happened to us before, so we cannot even attribute this to poor use on our side. This points either to a defective unit OR a fundamental design problem. We bought KitchenAid expeting high quality and reliability. Now shelling out $150 to $200 each time is very frustrating for a new unit and we have to schedule a repair person and wait for half day window for the gentleman to show up.
I love it!
from Turlock, CA
I've had this for about 3 weeks and I love it..
By Don the cyclist
from Thompson, CT
Our old range had seen better days and was due to be replaced. We decided on this Kitchen Aid and are happy we did. It has exceeded our expectations. I recommend a Kitchen Aid range for anyone looking for a new one.
Very pleased with performance and appearance so far.
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