Special Order Item - Allow 2-3 Weeks For Delivery
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(based on 24 reviews)
of respondents would recommend this to a friend.
Reviewed by 24 customers
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I agree with Gina from Boston, DO NOT PURCHASE
Comments about KitchenAid 36" Downdraft:
Same scenario as Gina, remodel, purchased the downdraft, worked a couple months then the level of venting reduced to the point that it doesn't move steam from boiling water and it also only rises a third of the way out of the counter so we have to pull it the rest of the way.We had it checked out by a service rep under warranty (hired by KitchenAid). KA says it works fine but when on high power, it only measures 75 cc air flow on the meter (KA reported that measure of units falls within the acceptable range and deems the DD functional). KA will not replace the unit nor the motor. KA doesn't seemed bothered that it doesn't rise either. Very disappointed in KA. The distributor we bought it from is appalled by KA service.
Bottom Line No, I would not recommend this to a friend
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Don't know what to think at this point.
By Rich in name only -
from Salinas, CA
Doing a complete kitchen remodel with all Kitchen Aid products. Just had my contractor and electrician install our new cooktop & venting system. Cooktop seems to be working fine but the fan does not rise up. The button only goes down just a fraction of an inch. The electrician thinks the problem is with the button. I really don't know what to think.
Good ventilation for a downdraft
from Algonquin, IL
I replaced my older appliances (DD, DW, CT and oven) with KA based on brand reputation and user reviews. But I guess not many people are in market for downdrafts. So the options are limited. KA dd pulls out fumes and smoke well at mid to high speeds. But it is very noisy as compared to my older Broan. I would prefer a regulator with consistent speed change rather than 4-5 stage button.Filters are great. They look good and are DW safe.Drawback- it comes on and out with a button on top. which needs to be pressed twice. That's weird. Sometimes I have to press multiple time. This has been like so from day1 when it was installed. "This is how it is with KA" that's what the installed told me. I would not expect something like this from KA. Not that this is a high end DD but it is not cheap either.working so far is smooth. Goes up and down quietly. I am planning to update my reviews later as I use my appliances.
Bottom Line Yes, I would recommend this to a friend
love this downdraft system
from Fairfax, VA
it's much more powerful than the one we had before, which is GE.Very pretty too, and quiet as well. Highly recommend it.
(2 of 2 customers found this review helpful)
Do NOT Purchase
from Boston, MA
I bought this item as part of a total kitchen redo. I used this item for about 18 months- I purchased in February of 2014 but my kitchen was not completed until July 2014 and able to be utilized. This item now does not work- the unit will not raise up when the button is hit, therefore you cannot turn it on. So I have had this expensive downdraft- over 1100.00 and now it is useless. Kitchen aide only has a year warranty on this and will do nothing for me. I am sorry but a large item like this should not break in 18 months- but kitchen aide says- too bad. I would never recommend this product or purchase another kitchen aide item again!
By Nanny Cat
from London, Ontario Canada
I love my downdraft system..it's just like on the cooking shows. It's very efficient..a bit noisy on high but it works really well and looks fabulous! Piece de resistance in my new kitchen!
from san antonio
So far so good. More flimsy than our previous Thermador, but this one raises higher for our bigger pots.
I bought this a month ago and love it.
By The Mooreherself
from Tempe, AZ
The downdraft works so much better than what I expected and so far I am very pleased with my choice.
from Silver Spring, MD
The builder installed this item in my new house 5 years ago and it's still in very good condition. I have no issue at all. It operates very quite and effective. Making the house and kitchen look so beautuful.
This is a story...
from Spring, TX
This was part of a Kitcheaid set installed in mid Sept. The first one was installed but did not work. The second worked but titled to the right when it came up all the way. The 3rd arrived damaged in the box. The 4th installed and operated but when goes down the cap pops off... lets just say it is very disappointing customer experience.
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