Special Order Item - Allow 2-3 Weeks For Delivery
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(based on 62 reviews)
of respondents would recommend this to a friend.
Reviewed by 62 customers
Displaying reviews 1-10
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from Naples, FL
Comments about KitchenAid 25.6 Cu. Ft. Side-by-Side Refrigerator - White:
Love the look everything works fine but the ice maker, We have had someone out to replace motor but were told it only makes 6 cubes an hour?? Really? There are only two people in our house if we use ice at night the bin is still not filled in the morning.
Bottom Line No, I would not recommend this to a friend
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Awful. Repaired about 4 times in just over 1 yr
from Fairfax, VA
The worst refrigerator we have ever owned. A total nightmare. We bought 3 kitchen aid items when we moved into new house. Brand new, top of the line. Thank God we bought extended 3 yr warranty from the place we bought it from. This thing has failed 4 times now. Water leaking out of dispenser. Fridge/freezer temperatures WAY off. A couiple of weeks ago, I could not open refrigerator drawer. Why? Upon investigation a bunch of water got behind it and FROZE. Thats right. We have frozen wall in the refrigerator. 2 weeks later? Refrigator is now showing 50 degrees. Actual temperatures are never even close to digital readout on refrigerator face. Awful. Will never buy Kitchenaid again after this fiasco.
good value for the price
from Scotch Plains, NJ
It was just installed a couple weeks ago and we love it. It looks great, plenty of door shelves, and makes good ice.
Bottom Line Yes, I would recommend this to a friend
Very nice refrigerator
from Edmond, Ok
This refrigerator is great. We bought this model because of the ice dispenser being on the outside, much easier. Makes ice quickly, quiet running fridge.
It's a good refrigerator
works fine. Only complaint is that glass jars don't slide on the glass shelves and are always tipping over ... odd.
(4 of 6 customers found this review helpful)
Door slams into granite countertops/Loud waterline
I have had this fridge for almost 1 year. It has been bad ever since I got it. I have had appliance repair out four times and they claim, that is how it is made with plastic door stops that bend. The repair guys even say it should be metal but that is up to KitchenAid. The waterline is very noisy when it fills the ice tray. I love all of my other KitchenAid appliances but this is a TERRIBLE product and KitchenAId does not care. They won't give me a replacement. I will contact my CC company for warranty replacement.
(0 of 1 customers found this review helpful)
Love that the ice maker takes up so little room.
from North Billerica, MA
We bought this about 6 weeks ago and love it. Very easy to keep everything organized and neat. Very pretty also.
(4 of 4 customers found this review helpful)
from Hueytown, AL
I really like my new KitchenAid refrigerator. I like the shelves and drawers arrangement. I would have liked one more shelf in the door of the refrigerator. Also the "chute" where the ice is dispensed could be a little longer. It is difficult to get ice into a glass without chip and/or cubes missing the container and landing on the floor.
(5 of 5 customers found this review helpful)
Very Nice, But ...
from Tampa, FL
This is a very nice refrigerator with all the modern features you would expect from a KitchenAid product. Lots of convenient lights and indicators provide excellent information on what the machine is doing and what needs to be done -- such as change the water filter. However, it has two aspects that are irritating. First, the ice maker likes to stop working for no apparent reason and it will not indicate what the problem is. This has happened on at least three occasions where no ice is made for up to three days and then, magically, everything returns to normal operations. I have no idea what the reason might be. Second, the door panel contains a touchscreen that allows you to enter commands with the use of your finger. For some reason, the designers were not able to provide simple English commands. For example, after changing the water filter, you need to reset the very-useful indicator that reminded you it was time to make the change. To reset, you push OPTIONS, then LOCK, then MEASURED FILL. Pretty obvious, right? Lastly, the refrigerator comes with an Owner's Manual and a User Guide. Each is well-written and provides mostly clear information, but each one keeps referring you to the other one for complete information. Why not just one book?
(1 of 2 customers found this review helpful)
Not sure it's worth the price, overall.
By Tina Marie
from Northglenn, CO
We bought this in a suite of Kitchenaid appliances and this was the deciding factor on purchasing the suite. We love the water distribution system. However, the ice cubes are small. It's very noisy when it dumps and refills. And when it dispenses the ice in normal cube mode, it still breaks then up a bit. Poor design. I am also not happy with the limited ways to adjust the door shelves in the fridge and the drawers in the freezer are rinky dink, especially for the price. We had a Whirlpool Gold before and loved everything about it, except the freezer space and the water dispenser area. I wish this fridge had the same interior design and quality as our old one.
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