(based on 144 reviews)
of respondents would recommend this to a friend.
Reviewed by 144 customers
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(1 of 2 customers found this review helpful)
THIS PRODUCT RUBBISH
from Mexico City, Mexico
Comments about LG 13" Washer/Dryer Pedestal - White:
I bought this machine 2 months ago and I haven't enjoy it at least 1 month, i'll receive the second change in less than 2 months, because of problems on the tub seal and the bearing box, until I have an airplanes turbine spinning in my laundry room, I would like to know if any one have the same problem with this machine
Bottom Line No, I would not recommend this to a friend
Video shared by rodro2006
The tub seal and the bearing box RUBBISH
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from New York, NY, United States
I've been using this machine for about 1 month and I noticed that there is a loud bang coming from the pipes when the machine is filling with water, there is as an occasional problem getting the spin cycle to complete and there is water dripping from the orange spout above the door for about an hour after the wash is completed. I'm not certain if the banging noise is the machine's fault since I had new plumbing put in and that may be the cause. When the machine seems to be struggling to balance the load for a while I pause the machine and manually move the clothing around. That usually works but once I had to remove a towel to get the rest of the wash to spin and then put the towel back and put on the drain and spin cycle to finish spinning out the towel. I let the machine try to work it out for about 4-5 minutes and don't wait for the unbalanced load error to go on. Basically I would not start a load and leave. Not a problem for me since I don't leave appliances on when I'm not home anyway. Note that I prefer the machine not to spin out of balance and cause possible damage and accept the fact it may need occasion manual intervention to get the clothes balanced, as long as it is occasional. Water slowly drips out of the orange spout after the clothes are removed. I put a plastic cup on the bottom of the door opening to catch the water. It stops dripping after about an hour with about 3/4 inch of water in the cup. Not enough to start a flood but annoying. I can live with that but I hope it doesn't get progressively worse over time. The machine has a nice selection of cycles and many options. The various cycles require different amounts of time to complete. The machine shows the time that remains until completion. I was required to buy an Energy Star rated machine and this one is. I would rate it a 5 if not for those 3 issues.
Bottom Line Yes, I would recommend this to a friend
A Wonderful Washer with Okay Smarts
from Sparta, WI, United States
I cannot believe how quiet and efficient this washer is. My wife and I do not hear is running in the basement. We love how much less water we are using to get more washing done. I feel like we are using more detergent however, but maybe we weren't using enough in the first place. The Smartapp is nice but a little buggy. Setting up the Wifi however, is just awful. The worst smart device I've ever had to set up. If I wasn't working in IT, I probably would have never bothered with it.
Excellent initial impression
By Bob Puget Sound
from WA State
Set it was straightforward, although this is a heavy washer (250 lbs). Did four loads with excellent results. Very pleased with this washer.
Excellent washer with modern features
from Birmingham, AL, United States
We purchased this washer and dryer set about two weeks ago. So far, we are very pleased with the features and performance. Both the washer and the dryer are very fast and extremely quiet compared to the whirlpool set that we had before. The only problem we have had so far is that from the beginning A LOT of water remains in the softener bin. It is only the softener bin - the other drain fine. There is so much water in the softener bin that we have to use a turkey baster to suck out the water or there is no way to put any softener in without overfilling. Hope we can find a solution to this problem, because otherwise, we are thrilled with the washer.
Worth the wait
By PS Geo
from Palm Springs, CA, United States
I ordered this washer with the Sidekick in December and it was finally delivered in February. I have owned a number of LG washing machines and this one is the best. It is amazing how clean the clothes get and the capacity is awesome. I only wish I had enough money for the dryer. Taking clothes out of this beauty and putting them in my old dryer is not exciting. Although when you spin the clothes on high speed they are almost dry when you take them out. The only complaint that I have is about it not interfacing with the IOS platform. What is up with that. Hopefully they will get their act together and get the software updated so that iPhone users can use all of options.
Best Front Load Washer
from Jupiter, FL, United States
I purchased this washer and matching dryer in January of 2015. This is absolutely the best washing machine I have ever owned. The features are incredible, it is quiet, and the turbo wash feature is awesome. I have very sensitive skin and the extra rinses really remove all detergent residue. The capacity is amazing and it can handle 10 bath towels in one load! The final high speed spin is so fast and very quiet. The clothes come out damp dry which makes the dryer work less. I highly recommend this washer to anyone looking quality, features, and capacity.
NICE BUT FALLS SHORT
from Lawrenceburg, IN, United States
The pedestal is very nice however it is too short to put the big liquid detergent containers in. This was a disappointment. LG needs to consider making the drawers taller.
(1 of 1 customers found this review helpful)
Smart features don't work with iOs devices
from California, United States
Just purchase this machine. I love all the bells and whistles, but disappointed that the SmartDiagnosis and Smart ThinQ features only work with Android devices. Huge bummer, nowhere on the website or flyers is that mentioned.
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