Special Order Item - Allow 2-3 Weeks For Delivery
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(based on 674 reviews)
of respondents would recommend this to a friend.
Reviewed by 674 customers
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If only it had worked out...
from Landisville, PA
Comments about LG 29.6 Cu. Ft. French Door Refrigerator - Black Stainless:
I was very excited to purchase this refrigerator, having read the reviews and researching all that I could about it, and I absolutely love the Black Diamond color. We have a custom kitchen that has a 36" space to accommodate this size refrigerator, with wood on the sides that extend out to 28", nicely covering the sides of our previous refrigerators. According to the installation specs online, only 1/8" clearance was required on the sides, so we knew it would just fit, width-wise. When the refrigerator was delivered, it just barely squeezed into the opening even though we had some work done on the width of the cabinet to make sure it was a roomy 36", and raised up the cabinet above it so there was a good two inches clearance above the refrigerator. We loaded the new refrigerator with the still-cold contents of our previous refrigerator, and waited 24 hours for the temperature to stabilize. Unfortunately, the temperature didn't get below 40-42 degrees, and within the Door-in-Door the temperature was 42-45 degrees, all this while the temperature of the refrigerator was set to 36 degrees. I called LG, and they were incredibly prompt to send a repair man out within hours; however, I was not very happy with that repairman's advice of cutting into the back wall and putting in a vent to let the warm air escape into the closet that was behind that wall. He assured us that the refrigerator needs to "breathe", and one needs at least one inch of air space on each side, and three to four inches of clearances in the back, contrary to the installation clearances that were listed for this refrigerator online. After he left, my husband and I decided that before we opened up the wall behind our refrigerator, we would check the temperatures once again with the new setting of 34 degrees, and we pulled out the refrigerator from the opening completely for more than 24 hours. The temperature remained unchanged, even with no obstructions whatsoever. I again called LG, and they were amazing to send someone else out within a very short time. This second repairman, though, was quite condescending, saying that both of the refrigerator thermometers that we were using were faulty (even though they agreed with each other and had registered our old refrigerator temperature perfectly at 35-36 degrees), and that I needed a smaller refrigerator because the 1/8" clearances were WAAAY too small, and the motor would be burning out within months because of the heat build-up in the cabinet, and the cost to replace the motor was very expensive, etcetera. He succeeded in frightening me enough that we decided to exchange this larger refrigerator for the 33" wide, 24 cu. ft. refrigerator that, unfortunately, was a special order and took weeks to arrive, and so we had to live with this refrigerator for about three months. Because we had this refrigerator for a number of months, I can tell you what I thought of it when we used it. I originally wanted the Door-in-Door model, thinking that I could put all of our breakfast items in it and not have to open the main door of the refrigerator at all in the morning. Although it was a good idea, the temperature was always about 3 degrees warmer, and I love to have my milk very cold so I wound up placing the milk in the main part of the refrigerator, and the juice, fruit, and other breakfast items in the Door-in-Door compartment. This defeated my original idea of saving energy to only open the one door in the morning. The three drawers to hold produce were quite small, and many times I wished that LG would have made the refrigerator with only two larger drawers. On the plus side, the through-the-door ice-maker and water were fabulous. Always plenty of ice was available, and the ease of operating it was great. The lighting was outstanding everywhere: top, freezer, dispenser. The freezer was amazing, keeping everything cold, frost-free, and the two sliding drawers worked beautifully. As the months ticked off until we finally got our smaller refrigerator, the temperature of this refrigerator did seem to improve. We always had it set to 33 degrees and, on occasion, we saw as low as 37-38 degrees on our thermometers in the main part of the refrigerator and 39-40 degrees in the Door-in-Door area. I see there is a question after this review about recommending this refrigerator to a friend, and I will say "Yes" to that, but with a caveat here: ONLY if you have a lot of extra space (38" width, especially) around where you plan to put this refrigerator would I suggest buying it. I certainly wish that LG would change their website's installation clearances to reflect what the repairmen both said: that for the refrigerator to operate well one needs at least an inch on both sides and an inch or two above and in the back.
Bottom Line Yes, I would recommend this to a friend
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Ice tastes like plastic
from Colorado, United States
I bought this refrigerator a few days ago and it's been in my house for two days. I have emptied the icemakers four times with no change in the quality of the ice.
Bottom Line No, I would not recommend this to a friend
Perfect product with necessary features
from Indiana, United States
We are using this for last 3 months, it's a perfect product with necessary features and required size. Best fits into our needs.
Plenty of space!!!
from Brooklyn, NY, United States
This refrigerator has plenty of storage. I do a lot of grocery shopping and this seems to swallow everything right up! Also the dual icemaker is awesome. I am very pleased with this purchase hopefully I will get plenty of long lasting years from this product!
Love my LG French Door ...
By bec green
from Grove City, OH, United States
Love my LG French Door Fridge! I love the door in door feature, so hand for grabbing things frequently used like milk and juice! The extra drawer is also nice for chilling, or cooling big items like meat trays, etc! Or fill with soda pop, or water bottles for those big youth events or football party! There is so much too like about this fridge!
By Pooh bear
from Birmingham, AL, United States
I bought this frig 2 months ago and its beautiful and works great.
Cool Door, Dual Ice Makers, Door Open Signal
from Mobile, Alabama
Purchased July of 2105. Only complaint is an annoying after taste in the ice and water remains after three filter changes.
Great Size and features.
from Elmira, MI, United States
We have had this for a couple of months now and has been absolutely a nice unit. So far it has had no problems. I like the interior layout and quiet operation. We love the black stainless color and finish.
Condenser Fan failure
from Overland Park, KS, United States
I bought this refrigerator in June 2016 and exactly in 3 months the Condenser fan stopped working.
from Pocatello, ID, United States
Bought this fridge because the home builder had put other LG black stainless appliances in and I wanted everything to match. Super happy. The fridge is huge! Plenty of room. The finish doesn't show fingerprints and smudges. Love the door-in-door feature for frequently reached for items.
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