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(based on 356 reviews)
of respondents would recommend this to a friend.
Reviewed by 356 customers
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Comments about Microsoft Surface Book 13.5" Intel Core i5 2-in-1 Notebook Computer with Windows 10 Pro:
Never going back to Macs
Bottom Line Yes, I would recommend this to a friend
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I bought the SURFACE Bok to assist in an inventory of my family's homestead. I needed something I could take with me into attic or barn with a good battery life. I have found myself using it more & more for everything I used to use my Desk Top or Telephone for. Thru One Note I can write stuff onto a web page & add it to the items as I find them, & in its tablet form it is quite fantastic. I can take a picture or draw or type or tabulate & make notes about which corner of the family, & which century! each item is as I find it, & where I find it. Couldn't begin to do this without this device. I believe I can also send chunks of data to individuals as I find them via the web. Its versatility is so vast I'm sure there is more it can do that I simply haven't found yet. It does have an annoying habit of throwing up the touch keyboard even though it's own is still attached.
(1 of 4 customers found this review helpful)
Will not replace anything!
I bought this product in April, and have only recently started attempting to use it for full functionality. Microsoft claims it can replace your desktop. This product works fine as a glorified web browser, but when tasked with actual work, like rendering or playing basic video games, it overheats non-stop. Its specifications are good but it cannot operate at anywhere close to the advertised functionality. This is not a good replacement for any of your devices. Microsoft should have stayed in the software business and not gone into hardware.
Bottom Line No, I would not recommend this to a friend
By Not happy customer2133121
Screen stopped responding to touch. Doesn't wake from sleep. Battery life low. Heats up very very quickly. Oh and again...the screen does not RESPOND. No matter what I do the touch screen does not work even the PC itself says that it should be working fine.
(2 of 2 customers found this review helpful)
Beautiful in general, problematic in some details
*Beautiful color properties, resolution and brightness of the screen; *Windows hello recognizes the face fantastically; *Touchscreen and Surface pen allow me to work without the mouse. It also gives me possibility to use papers for doing calculations and making notes: OneNote, Drawboard PDF are beautiful; *Great lifetime: notebook works during up to 13 hours from one charging. For example, by using Wolfram Mathematica, Firefox and LaTeX compiler I've discharged it within 11 hours; *Good performance: although it doesn't allow to play games smoothly (I can't play 2007 Crysis on highest specs), it gives usage of virtual machines, web-browsers with many opened tabs and Photoshop simultaneously without any issues (I use i7 16 Gb version); *Cool design. Be sure that pretty girls will pay attention on Surface Book owner. Although these advantages, this notebook have disadvantages. They are not huge, but makes me feel annoyed sometimes; *Bad coating. Initially matted corpse loses this property even with very accurate usage of notebook (I carry it in the special custom-made (leather, felt) case). *Soft magnesium metal. After taking the notebook in the hand after a significant (not excessive) contraction the bent has appeared on its corpse; *Wheezing left dynamic. This issue appeared, more or less on all Surface devices which I've owhed (SP 3, SP 4, SB); *Oleophobic coating defect. In my experience, among Surface devices this issue is happened only on SB (I've got two units). Precisely, on some part of the screen frame there are areas from which oiled spots from fingers look different and are hard to clean (in compare to "normal" areas); *Program part: even after all Anniversary Update, Intel Beta driver etc I can't make Firefox run as smooth as on old SP 3. Video playing eats many CPU resources (up to 100% for 4k video on YouTube), while on SP3 it eats up to 20%. *Center of mass isn't balanced. The screen part wobbles when I write down text with the stylus.
(1 of 2 customers found this review helpful)
The Best !!
I got my product about a month ago for school, and found that I have been using it for my everyday life. It has made everything easier and the experience if using this device has been outstanding. Just one thing, it has no video memory which is really sucky because I cant play Xbox games on here.
(6 of 20 customers found this review helpful)
I bought this product for my dad last year, and it was not a successful experience at all. I thought it would be perfect, but when I got it, I couldn't login in because it already had an account registered. Somehow I managed to pass it with the help of GOOGLE. As I just about to relax and get over with this login problem, my dad told me that he found the battery is dropping like real quick even after several times of full re-charging. AND one last disappointment---the connection of the charger is not always reliable, as it is extremely unstable. After all of this mess, I realized that this product could only be an unsuccessful renovating one. Unlucky for me and my dad,because we paid the for a brand-new Surface Book and instead got an old one.
(8 of 15 customers found this review helpful)
Should have returned it when I had a chance
My first experience was not great. I bought it and had the person at the Microsoft store set it up for me. He noticed there was an issue with it detaching so I had to return it because the screen was not detaching correctly. So no problem they switched it out for me. Then after that I thought I could go home and everything would be fine. Once I got home I tried to use it and the same issue occurred. I could not detach the screen. So I had to drive all the way back to the Microsoft store where I got it switched out again. It worked fine for a little bit then I realized when I detached the screen from the keyboard and reattached it the keyboard would not work so I either would have to attempt to detach it with the onscreen button which seldom worked or I had to completely restart it. The battery life is not what I thought it would be. It lasts much less than I thought. I do really enjoy the responsiveness of the pen and the note taking abilities. However I would not recommend the laptop and given the chance again I would buy one of the surface pros instead because of the cost and simple keyboard that just pops off unlike this annoying issue with disconnecting.
(4 of 7 customers found this review helpful)
Best laptop I've ever had!!
It has been a year of using the Surface Book and i have no complains it is smooth, easy to use, sturdy and it even survived a motorcycle crash unlike the bike itself... although I even fell on the laptop. I love the battery life! I go out in the morning come back late home after working on only battery life it still has enough for me to run some tasks before it will ask me to plug it in. on average I get about 12-14 hours... yes I'm not joking. The pen is good a bit big but I love the fact that I can switch heads for different writing feeling. Resolution is amazing! Keyboard feels like the real deal and the touch pad is almost as functional as the mac one.
(0 of 1 customers found this review helpful)
Great Product but sometimes have defects
I faced problem of discoloration a few days after I purchased the product. It is a great one obviously and I had a lot of fun using it. I had to exchange one. The fact that I chose exchange rather than return shows that I am still confident in this product. The customer service is very nice/
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