Protect Your Purchase
(based on 180 reviews)
of respondents would recommend this to a friend.
Reviewed by 180 customers
Displaying reviews 1-10
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Excellent shaving results
from Fremont, CA
Comments about Norelco S9311/84 Electric Shaver:
Best electric shaver I have owned. Easy to use and clean
Bottom Line Yes, I would recommend this to a friend
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Really love my shaver.
from New Brunswick, Canada
This shaver is giving me a very good shave and I love the design. Work very in the shower and dry fast.
Good shave "wet", not as good dry
The three heads are spaced too far apart. It drags skin when used dry. Works great wet with gel or shave cream. Takes multiple passes to get very close shave.
love the shave and the automatic cleaning is amazing
from North Chesterfield
I like this shaver and its features I could not be leave the difference between my old shaver and this one
The worst electric shaver I ever used, the Norelco S9311/84
from North Bay CA
I applaud Philips for actually publishing negative customer reviews. I agree with the negative comments and add my review to that list. Iâ€™ve used Norelco rotary shavers for over 30 years, upgrading to the S9311/84 in July 2015 based on the marketing hype. Among the many negatives, it gives nothing close to a clean shave, is far overpriced, and is very difficult to clean thoroughly. In addition to the customer reviews, Iâ€™d initially check the independent rating services before considering a Norelco. Itâ€™s instructive to note that: â€¢ Consumer Reports has no 9000 Series in its recommendations! â€¢ Neither does BestReviews. â€¢ ShaverList includes the 9700 Norelco in its ratings, but no other 9000 model. It must be humbling for Norelco to find its â€˜top of the lineâ€™ products with so little attention in the ratings after being tested by the independents.
Bottom Line No, I would not recommend this to a friend
damaged product stopped working
from bowling green ohio
The cleaner broke after 1 month- no it was not dropped. The cutters or blades will not stay attached for even one shave! very disappointed!
Base is defective - DO NOT BUY
Similar to other reviewers, when I have the razor in the base, it will run the clean cycle without me actually pushing the clean cycle button. Sometimes it runs the clean cycle 3-4 times in one charge (and even runs when it's not being charged). AVOID THIS RAZOR
Not so happy with this product
I am a bald man I use the razor to shave my head as well as my face. The design of the product is good. The battery only lasts long enough to shave 1.5 times and then you have to re charge. The base runs all the time even when the razor is not in it. When I place the razor in the base it cleans all the time. It does the first cleaning and then cleans again when ever it wants. It has used three of the cleaning fluid in the last five months.
Hesitantly bought with great trepidation
from Houston, TX
The numerous negative reviews I read about this product online kept me from buying this shaver sooner. My old 8894XL series finally died after many years of faithful service. I actually bought this one back in December and left it in the box until March figuring I was going to return it. The death of my old one forced me to finally open the box and put this one to use. I am so glad I did. This shaver works great. I have never had such a close shave with an electric razor and never with such ease. The shaver works flawlessly and very effectively. I would recommend this one in a heartbeat. I just hope i get as many years out of this shaver as i did my previous that lasted over 10 years.
Not Worth the Money
from Irving Texas
The cleaning system turns on when the razors not in it, and the shaving head broke with in 3 months all it does is wobble then a red exclamation point comes on. Sometimes the cleaning station will just keep cycling the water over and over, I let it go for over an hour before unplugging it. This razor is worth about 100 bucks at best, the price point is ridiculous.
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