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Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System

  • Model: KXTG9471B
  • DECT 6.0
  • Digital Answering Machine
  • Caller ID/Call Waiting on Handset and Base
  • Includes 1 handsets, Expandable up to 6 handsets
  • Speakerphone
Communications Technology
DECT 6.0
Built-in Answering Machine
Digital Answering Machine
Caller ID/Call Waiting
Caller ID/Call Waiting on Handset and Base
Expandable System
Includes 1 handsets, Expandable up to 6 handsets
Speakerphone
Speakerphone
Dual Key Pad
Yes
Intercom
Yes
Headset Compatible
Yes
Illuminated Keypad
Yes
Handset Message Retrieval
Yes
Wall Mountable
Yes
Other Phone Features
Panasonic's Two-Line DECT 6.0 Expandable Cordless Answering System features DECT Plus technology, which takes the superb Sound quality and outstanding range of DECT 6.0 phones to a whole new level. By increasing the frequency of error correction by up to 80x, the transmission quality is improved and the phone's range is extended.
Other Answerer Features
Perfect for home or business, two-line operation means you can conference in two outside lines to have a three-way conversation. Now have your Microsoft Outlook Contact list synched with your telephone. Easily connect your telephone to your PC via USB and make and receive calls with ease.
Dimensions
6.5(w) X 9.8(h) X 4.8(d)
Shipping Weight
4 lbs
Warranty Terms - Parts
12 Months
Warranty Terms - Labor
12 Months

REVIEW SNAPSHOT®

by PowerReviews
Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System
 
1.4

(based on 8 reviews)

Ratings Distribution

  • 5 Stars

     

    (0)

  • 4 Stars

     

    (0)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (6)

0%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

  • Did not meet expectations (7)
  • Difficult to use (4)
  • Poor quality (3)

Best Uses

No Best Uses

Reviewed by 8 customers

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Displaying reviews 1-8

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(1 of 1 customers found this review helpful)

 
1.0

The worst phone I ever had.

By S Mistry

from California, USA

Pros

    Cons

    • Did not meet expectations
    • Poor Documentation
    • Poor quality

    Best Uses

      Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

      Just after few months of the purchase the phone display stop working.

       
      1.0

      Not compatible with Outlook 2013

      By Anonymous

      from Undisclosed

      Pros

        Cons

        • Did not meet expectations

        Best Uses

          Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

          I was very disappointed to find out that this system is not compatible with Outlook 2013. I will be returning the phone.

          (5 of 8 customers found this review helpful)

           
          1.0

          Totally frustrated

          By Anonymous

          from Undisclosed

          Pros

            Cons

            • Did not meet expectations
            • Difficult to use

            Best Uses

              Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

              I'm tech challenged, I'll admit, but this is the most confusing system I've ever encountered.

              (8 of 8 customers found this review helpful)

               
              1.0

              Outlook sync does not work with outlook 2013

              By John

              from Dover, DE

              Pros

                Cons

                • Did not meet expectations

                Best Uses

                  Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

                  Thought the sync may help with my business efficiency only to find out it does't work with outlook 2013 and Panasonic is not offering any solution, no work around, no plan for a fix. Very disappointed, last panasonic product I will buy. 2013 is almost over and the version of Office came out mid 2012.

                  (7 of 8 customers found this review helpful)

                   
                  1.0

                  Phone has many problems customer service is rude

                  By Robin

                  from Rancho Palos Verdes, CA, USA

                  Pros

                    Cons

                    • Did not meet expectations
                    • Difficult to use
                    • Expensive
                    • Poor quality
                    • unresponsive customer service

                    Best Uses

                      Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

                      I have had previous Panasonic phones that were great. This phone is terrible. Only a few ring choices and all are music. With a two line phone, they are hard to distinguish. In one week, the back light on the handsets went dark and are unusable. When you pick up the phone, it only goes to line 2, never line 1. Basically, a very poor quality phone. The WORST PART- Panasonic does not honor the 1 year warranty, will not give me my money back. They are rude and nasty to deal with. I have called NBC investigative reporter Joel Grover to expose them. Panasonic only wants to give me the same phone again. I keep telling them that I do not want the same phone.

                      (7 of 7 customers found this review helpful)

                       
                      2.0

                      Could have been so much better

                      By major4579

                      from New Hampshire

                      Pros

                        Cons

                        • Did not meet expectations
                        • Difficult to use
                        • Poor quality

                        Best Uses

                          Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

                          So many things about the phone disappoint me. Most of these could be solved with a little thought and better programming. 1) Handset - way too many keystrokes to get to the Phone Book. You have to hit MENU then #280 - thats 5 keystrokes! On the base station it's one keystroke. 2) Speeddial on both base and cordless would have been very nice 3) You can turn off Key tone (a beep whenever you hit a key) on the cordless handsets but NOT on the base station. Why not? 4) When transferring Phone numbers from the baseunit to the handsets, the Group setting for each phone number is not included. Really?! 5) Cannot transfer phone numbers from Outlook to the phonebook on the phone - this would have been very nice. 6) [Answer Select] - Dumb use of a limited resource, i.e., physical buttons. Would have been better to use it for Conference or Mute, or even better, make it a programmable button. I have a 10 yr old Panasonic 2-Line phone (KXT3155) that is so much easier to use. The ONLY thing it didn't do for me was have cordless extensions. In many ways this new KXTG9471 seems like a dumbed down phone. It's a shame.

                          (6 of 6 customers found this review helpful)

                           
                          3.0

                          Good Phone, but missing one essential feature

                          By I am a Lobbyist

                          from Washington, DC metro area

                          Pros

                            Cons

                            • Did not meet expectations

                            Best Uses

                              Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

                              Good phone, but it is missing one essential feature -- no jack on base unit for hands-free headset!!! Major deficiency, especially when promotional material says hands-free headset compatible. Does not say only available on cordless units.

                              (46 of 50 customers found this review helpful)

                               
                              1.0

                              Terrible User Interface, not fully DECT

                              By Fed up with Panasonic

                              from Los Angeles

                              Pros

                                Cons

                                • Difficult to use
                                • Expensive
                                • Poor Documentation

                                Best Uses

                                  Comments about Panasonic KX-TG69471B Two Line Expandable Digital Cordless Answering System:

                                  Getting to the phone book on the handsets takes too many key presses, there is no way of telling if there is a message waiting from any of the handsets, the range isn't very good and since the phone doesn't fully implement the DECT protocol you can't use a DECT repeater with it.

                                  Displaying reviews 1-8

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