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(based on 314 reviews)
of respondents would recommend this to a friend.
Reviewed by 314 customers
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Solid performer after 6 mos of ownership
Comments about Samsung 19.7 Cu. Ft. French Door Refrigerator - Stainless Steel:
Have had this refrigerator for over 6 months now and have enjoyed it. It is quiet when running, and seems to be efficiently operating. The only caution item is the ice capacity is quite small so if you entertain a lot and have more than a half-dozen guests you will want to have additional ice trays in the freezer. Wasn't sure of what to make of the door within door "feature" but after living with it for 6 months it is quite convenient to retrieve frequently used items such as milk/juice and condiments without opening up the main door. Interior of freezer and refrigerator are well lit and flexibility of shelf configuration has been satisfactory for our use. We just recently replaced the water filter so expect that 6-7 months of use is about all you will get. Will follow-up this review once we've had for 18 months.
Bottom Line Yes, I would recommend this to a friend
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Stop the drip, adjust the ice maker and it will be fine.
The dispenser drips water before, during and after use. It gives a combination of crushed and cubed ice when cubed ice is selected and it is slow.
Bottom Line No, I would not recommend this to a friend
Love the Design & Features, questionable longevity
from Milwaukee, WI
This refrigerator perfectly replaced our old refrigerator. We love the layout and design - in general it has been a great refrigerator for us. We definitely like the bottom freezer and French doors. One strange design aspect - the interior drawers require both doors to be open in order to slide them out. If only one door is open, the drawer will hit the other door. We have had this model refrigerator for 2 1/2 years now. Our first refrigerator failed in two weeks (quickly and easily fixed under warranty), and our second refrigerator had a component go out after just over two years (also reasonably easily fixed). We like it for it's features, but it has not provided years and years of trouble-free service.
23CF counter-depth, french door refrigerator
This replaced a 10+ y.o. side-by-side, which although larger, was not counter depth. This counter-depth unit fits perfectly in the space I have available. I find that I actually have more room inside this unit than the previous one. The dual icemakers are great when the need for more ice than usual is needed. The flip-up shelf and the sliding half-shelf make storage of large items so much easier. The control panel is easy to use and comfortable to read. So very glad that I purchased this unit.
from Finksburg, MD
Ice always falls out the back of the bin and into the bottom of the drawer Ice-maker broke from excessive buildup and cannot find parts/service online. No exploded-view assembly diagram for the ice-maker setup. When will SOMEBODY make a decent ice-maker????
from Savannah ga
Hard to find a smaller fridge to fit our space within our price range with the extra amenities. Ice maker is plenty fast and everything looks fantastic.
Looked great on surface, poor performance
I was truly excited to purchase this refrigerator and my dreams were dashed. OK I am not allowed to provide details about customer service so I will tell you that there is surprisingly little space in this refrigerator. The freezer portion periodically ices up and I have to be careful to not have any plastic storage items around the perimeter of the freezer. I guess I could use glass but am supposed to keep the holes open so perhaps not.
realy nice refrigerator
from Easton, PA, USA
So far I like everything about the Samsung refrigerator.I read the reviews and invested a lot of money . My suggestion BUY THE EXTRA 4 YEAR WARRANTY ITS REALLY NOT THAT EXPENSIVE IT PROTECTS YOUR INVESTMENT FOR 5 YEARS JUST IN CASE.
leaks water inside
from seattle, WA
i purchased it 10 months ago. for the past week, water has been dripping into both vegtable drawers. every morning i pour out a couple of ounces of water. i am shocked. i have not had a problme like this with previous refridgerators from other companies.. i tried the support menu and found i could not submit a repair request without scanning the paper receipt and uploading it.
from Philadelphia, PA, USA
Bought new fridge to replace old was little smaller then old one but works great. Digital features are nice and has lots of options for not a high end fridge. Recommend if looking for a value and nice fridge.
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