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(based on 12 reviews)
of respondents would recommend this to a friend.
Reviewed by 12 customers
Displaying reviews 1-10
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from New Jersey
Comments about Samsung 24" Built-In Dishwasher - Stainless Steel:
We bought this dishwasher on the recommendation of the salesman because it was in our price range. I was concerned about buying a Samsung appliance because I thought they only made electronics and questioned the quality of their appliances. I wish I went with my gut because although this dishwasher looks nice and is quiet, that's all it has going for it. From the start, when we unpacked it I noticed the insulation had a terrible smell but thought once it was installed and after an initial period, the smell would go away. Wrong--six weeks later, it still smells. Sometimes the power button goes on immediately but most times it has to be pressed several times. If I don't immediately wash the dishes, I'd like to run a rinse cycle but either I can't find it or there is none. The silverware holders are too small. I use the recommended soap/rinse agent but dishes are not always clean (even with pre-rinsing) and usually still wet. I've never returned an appliance but will look into returning this dishwasher.
Bottom Line No, I would not recommend this to a friend
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Too many repairs in first year
from Edison, NJ
I loved design and quietness.1. It has issues with sencors.. Very often it goes into fill and drain cycles.. Or stops with "water level" errors.. Now they are recommending to change the computer board..2. Doesn't completely dry the dishes.complaints about these issues can be found on Internet.
Service and delivery comments:
Services requests are prompt.Delivery was on time.
Stick to TVs
Have had issues with this machine since we bought. 6 service calls later for the same problem - it will not drain - and we finally have been given the go ahead for an exchange. Glad to learn we can pick any brand and while I am annoyed that I will not have matched kitchen appliances anymore, I am so happy I will not have to deal with a Samsung dishwasher ever again. If you value clean dishes and more importantly, you sanity, DO NOT buy Samsung appliances
Worse Dishwasher and Customer Service from Samsung
from New York
About Me Casual Cook
Dishwasher stopped working 14 months after we installed it. Dishwasher would not drain. We had 5 separate repair appointments with no success at fixing it. After almost three months with a non-functioing dishwasher we finally got Samsung to agree to reimburse us. Absolutely the worst customer service experience along with a horrible dishwasher. Would not recomend this dishwasher to anyone.
About Me Midrange Shopper
Looks nice, fairly quiet. Started leaking on the second wash. Waited 4 weeks for repair. Leaked the night the repair man left. Shelves do not roll out smoothly at all.
Terrible, 16 months after purchase motherboard went.....
from Massapequa, NY
Terrible product, Samsung should stick with TVs. Motherboard went less than a year and a half after purchasing the product. Sticking with GE in the future.
from Staten Island
About Me Avid Cook
This dishwasher stops in the middle of the wash cycle and then goes into "delicate" mode with the light flashing. Will not rinse. You have to shut the circuit breaker to reboot the computer. Works for about a year and then breaks repeatedly. Service Technicians refuse to fix it. Its a terrible product do not buy.
(1 of 1 customers found this review helpful)
Terribly built with the worst parts
from Danbury, CT
The Samsung dishwasher is the worst appliance I've ever purchased. It's water valve is faulty and made of thin poor quality plastic. The valve will blow out ; this happened to me destroying the hardwood floors in my Kitchen causing $6,000 worth of damage. Samsung refuses to take responsibility and tells me to contact the manufacturer in China.
DO NOT BUY THIS DISHWASHER!
By Dissatisfied Customer
from Long Island, NY
Had to make 3 service calls on this within the first 6 months. The sensor broke 3 times and the unit never shut off. The unit and dishes always had a foul odor, the dishes always had dried on food. The sensor buttons are terrible. I honestly cannot say a good thing about this dishwasher.
(2 of 2 customers found this review helpful)
Wouldn't Buy Again
from New York, NY
The most useful things are its looks and quietness. However, these are useless if the dishwasher is frequently breaking down.
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