Appliances & Housewares
(based on 163 reviews)
of respondents would recommend this to a friend.
Reviewed by 163 customers
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Error Code SE or 5E stops the cycle; and soap dispenser door won't open during wash cycle
from Tampa, FL, USA
Comments about Samsung 24" Built-In Dishwasher - Stainless Steel:
After only 18 months, our dishwasher, a model DW80F800UWS/AA can not go full cycle. Error code SE or 5E appears just before the washing process is complete. This code indicates a drain issue, possibly a kinked or blocked drain hose, but this is not the case here. The volume of water draining is high and there is no water in the tub when the error code appears and the appliance stops. In addition, the soap dispenser door will not open, this no soap enters the wash cycle. An authorized repairman says the appliance needs a new circuit board (thankfully under warranty) and a new sensor (not under warranty) to correct the error code.
Bottom Line No, I would not recommend this to a friend
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It is a big hunk of junk. Though it's very quiet the washing power isn't that great. We constantly experience an OE error code that prevents the machine from running a full cycle.
(2 of 2 customers found this review helpful)
DO NOT WASTE YOUR MONEY
from Honolulu, HI, USA
Although this is a very pretty machine it is a money pit. I moved into my house in September, the machine was brand new. It worked for about two months, and then failure. They sent a tech out to repair the machine and he replace the control board. A failed control board after two months? Fast forward to July. Error message again. This time is says that the machine is leaking. I have no moisture and no leak, again a mechanical failure. Admittedly, I have no proof of purchase of the machines. I do however have a contract that states when I took ownership of the house. But I do have my word. I have owned this machine for 10 months and have only had a dishwasher that operates for about 8 months (with down time and service calls). And yet again I have another service call. I will be removing my dishwasher from the house and placing it on the street, also I will never buy another Samsung product again. Its time to go buy a dishwasher that is going to work for longer than 1 year. My pretty Samsung dishwasher is a paperweight.
2 repairs in 1 year?
from Florida, USA
Love how quiet and the design looks great in the kitchen, but with the repairs if it breaks after this repair cost I will have to purchase a new/brand
Has required service 3x in one year
This unit has failed 3 times within one year requiring service to the home.
(1 of 1 customers found this review helpful)
Me and my wife purchased this dishwasher to match the other Samsung SS appliances in our kitchen remodel. The others I'm quite happy with. However, although this dishwasher is much quieter than the old unit, it does not clean half as well. The dishes and silverware on the bottom seem to clean O.K., but the glasses and coffee cups do not clean good at all. This is quite disappointing. I have tried several different soaps. The results remain the same. I definitely would not recommend the purchase of this model to anyone.
Dishwasher started having issues 11 months after purchase
11 months after the dishwasher was purchased it would stop during the wash cycle and an error message of SE would be displayed. A technician came out and diagnosed the issue. Then the technician came back to replace the part. Within 30 days same issue. Two visits to get it fixed. Now 5 months later we have the same issue and Samsung is refusing due to warranty to fix the problem unless we pay for at least labor. (I had to escalate to get them to pay for parts.) In addition we were told during the November timeframe this is a known issue at Samsung. So basically we were sold a dishwasher with known issues and 18 months later are having to pay money to get it fixed for the third time. I will never purchase another Samsung appliance.
None Worse !!
I have never had a product that is worse. It failed twice under warranty so I purchased an extended warranry. 4 months into the extended plan and it has failed again. I will not go into problems getting service. I would NEVER purchase another Samsung appliance. Stick with their TVs.
This is the nicest dishwasher ever
I love my new dishwasher it has a garbage disposer it has lots of room my dishes come out nice and clean you can wash a partial load or full load the glasses and silver ware come out very shiny the plates and bowls and pots and pans I use it on a daily basis it is awesome I love the stainless steel look it was a anniversary present from my husband I love my new kitchen
Bottom Line Yes, I would recommend this to a friend
What a great dishwasher
Like all of my Samsung products it is an excellent choice. Very efficient and quiet. I love the racks and the storm wash feature. Miles ahead of my previous dishwasher. Oh did I mention how quite it is :) :)
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