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(based on 62 reviews)
of respondents would recommend this to a friend.
Reviewed by 62 customers
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Dont buy this washing machine
About Me Frequent User
Comments about Samsung 4.2 Cu. Ft. Top Loading Washer - White:
Broke 5 times in first year - same issue each time. Wiring harness, wont drain. Takes a week to schedule service and a week to get part. So, in 1 year without a machine for 2 1/2 months. Time off of work and brining laundry places - this machine has cost me money. They are finally giving me a credit after fighting with them that i would not accept them coming out agsin!
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
Looks good --Cleans bad
from lake ronkonkoma
Doesn't clean well. Not enough water. You need to use a tiny amount of soap or it doesn't rinse out. Bought on 4/26 broke down on 5/27. They're waiting for the part. Told me on 6/3 another 3 to 5 business days before it comes in. Maybe. Then they'll schedule the service. I'll be without a machine at least 3 weeks. I need to go to the laundomat every other day. Expensive and time consuming. They will not take this back. Caveat Emptor.
My washer stopped working as soon as the warranty expired!
from San Jose, CA, USA
I purchased the Samsung WA422PDHR WR/AA in May and it worked well for 12 months before the machine destroyed itself during a high speed spin cycle. The upper plastic ring was grinding against the tub ring and a loud clicking sound could be heard when the drum turned. I found several clumps of ground plastic in the wash tub after removing wet clothes. Damage can be seen on those rings and the tub flops around within the machine. This is a widespread issue that multiple reviewers have pointed to on the web. Samsung should take responsibility and fix this issue. See pictures of the issue here on samsung website.
DC error code nightmare!!!
We've had this washer for just a few months and already have issues with the machine. Its very easy for this machine to get off balance during the spin cycle. Once that happens it gives a "DC" error code alerting you to redistribute the load. It doesn't matter if its a small load or large load. The machine stops, displays the error message, and after redistributing it goes for another minute or two and repeats the cycle. We are to the point now where the machine does not even spin at all and we hand ring out our clothes and make the dryer do all the work. We are now waiting on it to be serviced. There is nothing worse than and entire large washer full of wet clothes you can't get dry enough for the dryer:( I think we were better off with our cheap basic top loader washer than this thing!
minor water level problem
from Waco, TX, USA
on average the washer works great low noise, locking lid to prevent childeren from opening while running, cute little jingle when clothes are done.. HOWEVER the one complaint i ( my girlfriend ) have is that she works in the medical feild and has to wear SCRUBS the sensor that weighs the laundry for proper amount of water isn't set sensetive enough to read the weight of srubs ONLY. it leaves 3-4 inches of her uniforms sticking out of the water and never pulls them under to wash properly. our only solution we can find is that she starts laundry and after it fills with water she pauses the wash and adds 1-2 more gallons of water and restarts wash, the rinse cycle works fine then because the wet srubs are heavier than the dry and the sensors work
Bottom Line Yes, I would recommend this to a friend
Do not buy!
from Clarksburg, MD, USA
If you'd like a dependable machine do not purchase this. We have had it for less than two years and the same part is awaiting replacement for the third - yes third - time. This unit flooded the basement in my newly built home, I was paid out an insurance claim in excess of the cost of the machine. It seems to break down about every six months. Due to lack of certified Samsung repair companies in my area I am waiting three weeks for the fourth repair. We have three children under the age of 6 and need a machine that is dependable - this is NOT IT!
Better then our front loader.
from boise id
This washer worked so much better then our other brand front loader and we thought that washer was great. Much more efficient.
Once fixed, will recommend to others.
from Atlanta, GA, USA
Within first six months of owning the washer, we noticed what seemed to be an unbalanced load with every load we washed. We have a service plan in place and are waiting for a replacement part to be installed.
from casper, wy
washer control board went out after 13 months, repair cost would have been as much as what I originally paid for washer plus it did not get clothes clean.
excellent washer, no need for fron loader this is it!!
from Marina del Rey, CA, USA
does everything , and its what you need! Excellent buy works like a swiss clock!
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