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(based on 51 reviews)
of respondents would recommend this to a friend.
Reviewed by 51 customers
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1.5 years and the drum bearing fails?
from Houston, TX, USA
Comments about Samsung 5.6 Cu. Ft. Front Loading Washer - Onyx:
After 1.5yrs, I had a Samsung tech tell me that the motor is fine, but the drum bearings have failed. Yes, we have it leveled. Yes, we calibrated the weight. No, we didn't overload the washer. The tech hand-turned the drum and you can hear the bearings rolling loose in the housing. The washer makes a roaring sound in the spin cycle. (add to this the darned detergent drawer is always *full* of water - not a little bit, but FULL). So now the dilemma: do I pay to have it repaired or replace it after 19 months? We have the MATCHING dryer, so now what? We have Samsung phones (I have 2 personally), Samsung TVs, Samsung tablets, Samsung DVD/Blu-Ray Players and we like them, so we extended our trust to the appliances... Not sure what to do now..
Bottom Line No, I would not recommend this to a friend
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from Bridge City, TX
Absolutely love my Large capacity Samsung washer! My last washer was suppose to be large capacity, but it didn't wash the amount of towels it stated it would hold. This specific 5.7 cu ft washer holds at least two large size loads of clothes, and it cleans them very well!
Bottom Line Yes, I would recommend this to a friend
Just got it today! Looks great, super quiet. Love the interior light. Doing our first load as we speak!! Will update soon!
from Etowah, TN
By far the quietest front loader my family has ever had, I really enjoy the super speed option as well as the steam feature. I really would recommend this to anyone!
Super Capacity and Performance
from New Jersey, USA
Large capacity to fit clothes for a family of five. Wash items come out of washer feeling softer than most other machines and smelling clean.
(0 of 1 customers found this review helpful)
from Oregon, USA
In the two months I've owned, great so far... Will update in 6 months, as to how product is working.
(1 of 2 customers found this review helpful)
I just got my new washer and dryer, and I love it, Everything comes out so clean and wrinkle free. It is so quiet I am just amazed. I never been so excited to do laundry :)
Best washer ever!
from Anchorage, AK, USA
Love this washer and its features. I love to have so many options to wash clothes. The clothes come out smelling good and washes clothes very well. Love the steam cycle too! Best washer I've ever had! You need to get the washer/dryer set!!! It's amazing!
Samsung 5.6 of awesome
from Portland Oregon
I love this washer so much. We have 10 people living in one house and this washer was a must in my house. Love everything about it.
(1 of 3 customers found this review helpful)
Huge Washer, Strong, Quiet, and Good Looking!
from San Antonio, TX, USA
This is my first Samsung Washer purchase. I did a lot of reviews and research before making this purchase. I can tell you I am very happy with my selection! The machine looks great, works as described, is simple and elegant. I can't get over the capacity! In fact, the delivery guy says that he has delivered many of these machines and everyone is very happy with them. He also said these are some of the largest capacities he has seen and he does this for a living. I was able to get a great value for my purchase. The only other "wish list" item I would have is for the touch screen and Wi-Fi capability to come with this model, but I decided to forgo that since the model Samsung that does have with this didn't meet all my other needs. I like the simplistic approach Samsung took to this with clean lines and modern appearance. The illuminated light inside the drum is so elegant. This model still has the Smartcare feature which tells you with your iPhone if your machine needs any adjustments. Nice! I am overall very happy with this purchase. Thank you Samsung for making really amazing products!
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