TV & Video
(based on 16 reviews)
of respondents would recommend this to a friend.
Reviewed by 16 customers
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(2 of 2 customers found this review helpful)
4k player hidden costs
from Detroit, MI
Comments about Sony 4K Ultra HD Media Player:
While the picture quality is good, most movies cost $30. If your ISP meters your connection be sure to turn off the automatic downloads or you may be charged an overage fee too. The TV supports 3D but Netflix and Hulu have no content. I had to run out and rent one to test. Sony Video Unlimited should add 3D content. In my opinion a 4K movie should cost less than a theater ticket and a 3D movie should cost as much or less than a rental.
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(4 of 4 customers found this review helpful)
from Minnesota, USA
It's great. It works beautifully and it's silent. Easy install.
from San Diego
I have using this product and si far working perfectly, video quality from preloaded files very nice
(2 of 4 customers found this review helpful)
Worst purchase ever. Sony audio does not work.
from Harrison, NY
I have been working with Sony to get my pioneer sc71 receiver to work with the media box. I have this hooked up perfectly. When the hdmi port 2 is hooked to the receiver, the sound still comes out of tv and goes in and out. The few times that the receiver does get the sound, the sound goes in and out. No one from Sony knows what is going on.
(3 of 5 customers found this review helpful)
from Long Island
Need more 4K media/movies
Great video quality,compact, careful setup
Purchased along with my new 4k tv. TV was wall mounted, up and running in less than an hour. While trying to get the 4k player running, Sony installer was on phone with Sony mother ship for so long that his cell phone battery died. Installer left after about 90 minutes trying to set up 4k player and I was given an troubleshooting ref. number by Sony on phone and told to call back Monday to speak to higher level tech support. THREE HOURS later I solved the mystery. I have an ATT Uverse router to the wall. Netgear powerline ethernet from Uverse router to 4k player (14Mbps over powerline connection). Sony 55" 4k TV has wireless connection which installer hooked up to my wireless network running off an ASUS wireless router set up behind the Uverse router. 4k player will NOT run with TV and 4k player running off separate routers installed in series. When I moved powerline connection (4k player) to ASUS router it still did NOT work. So 4k player and TV on same router behind Uverse router does NOT work. On a whim, and dreading dealing with Sony level 3 tech support, I enabled the ATT Uverse router wireless networking and plugged the powerline into the Uverse router and all was good, 4k player worked and I was watching Bad Teacher in 4k! Sony tech support might want to confirm TV and 4k player are running off same router right off the bat. Their installer spent quit a bit of time at our house trying to get it going and the first 2 levels of tech support wasted a couple of hours. FYI I use the ASUS router for wifi because it is faster than the wifi that comes on the stock ATT uverse router. I would imagine that the folks who buy 4k TV's at this point, might not have your typical home network setup. Have been up and running a couple of days now and noticed 4k player was out at about 3am yesterday with 5xxx error message. Seems like you can't play 4k movies if the Sony network is down. 4k player seems to require constant connection with mother ship and will not operate as a stand alone. I guess that's why you guys in Korea can't bring the 4k player over there and get it running.
Excellent 4K content
from Stockton, Ca
Its great to have this media player to take full advantage of my Sony 4K XBR television capabilities. I am truly looking forward to the 4K Video Unlimited service that will be coming in the future.
(1 of 4 customers found this review helpful)
4k media player
from San Diego, Ca.
I had the tech come to the house to upgrade the 4k TV. then tried to install the media player. Have not been able to get it working. I will have to call support again Monday. Ever the tech that upgraded the TV was unable to get it to work. I've never had this much trouble with a Sony product.
(3 of 3 customers found this review helpful)
Sony server works after tech visit
from Dix Hills, NY
As an early adopter, I was unaware that I would require scheduling "white glove 4K server setup". That said, they came and replaced the HDMI 4 port card (see photo) with version 2.2 on schedule and we were up and running! No snags, and they knew what they were doing. The shorts provided are of better quality than that of the actual movies? Maybe they aren't true 4K? A concern here is that the Sony gal seems to indicate perhaps another visit is required to realize the 4K download service??? I hope I'm wrong. 4K server works flawlessly as advertised ! Frank in Dix Hills
Bottom Line Yes, I would recommend this to a friend
(14 of 23 customers found this review helpful)
Beware of connection limitations
from Charlotte, NC
I was appalled to find out from Sony that you can't run this sever through a new Sony 4K recover for audio/video switching. The only way to watch the 4K movies is through direct connection. This is a joke.
Bottom Line No, I would not recommend this to a friend
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