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(based on 31 reviews)
of respondents would recommend this to a friend.
Reviewed by 31 customers
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Don't waste your money!
from Findlay, Ohio, United States
Comments about Whirlpool 2.0 Cu. Ft. Over-The-Range Microwave - Black with Stainless Steel:
I loved this microwave/convection cook when I first saw it. It is visually stunning but unfortunately doe not perform. We had issues the first year we bought and every year since-we are on year five. We have spent hundreds in repairs over the last 5 years -mainly because of the initial investment and then regrettably we had our backsplash cut to fit around it! Terrible product-problems with moisture as others have stated getting in the door panel and causing the control panel to go out. Problems with the fan. Problems with it just quitting completely. Overpriced beautiful piece of junk!
Bottom Line No, I would not recommend this to a friend
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I've had less expensive units last twice as long! NOT HAPPY!
from Franklin, WI, United States
I had the unit for about 5 years. Today, it died. We have had issues constantly with paint peeling off on the inner black door panel. We had it replaced twice. We have the issue again, but now that it died, we are debating on getting it fixed. Another issue we had was when we boiled water or any other liquid on the range, the steam would somehow make it into the door, in between the panels and the touch screen would go berzerk. I have even witnessed on several occasions that there was a bolt of lightening coming from the top wire guard to the bottom of the cook area, inside the microwave. Today, there was trapped moisture again in between the panels of the door (evident by the moisture between the panes of glass). I ran the fan to see if some air movement would dry it out. A few moments after running the fan, I heard a loud intermittent buzzing coming from inside the unit. After that, the microwave shut down. No functions work at all. The unit is deader than dead. I am replacing it with an LG OTR microwave (no convection). I am still thinking of taking this unit in for repair, not sure what it's going to cost me. I'm very frustrated. The last convection microwave I bought lasted me 10 years and it was $400 cheaper! Not too impressed with this unit....many regrets.
Piece of Junk
from Fort Lauderdale, FL, United States
I bought this in August 2009. It looks great temporarily and cooks really well. Problem is that it is encased in very flimsy plastic. At this point in time the handle is being held together with superglue, the frame around the door is cracked in numerous places, the trim is falling off, and the piece to the right of the door (already replaced once) is also cracked in half. This doesn't include the numerous cracks around screws. When the service repairman came to fix it twice already, he told me this was one of the microwaves he most often is called to repair. At close to $1000, I expected so much more. At this point it would cost me far more to replace the broken pieces than to buy a new convection microwave which will definitely not be a Whirlpool!
from Troy, OH, United States
we like oven a lot, it works well and we find it easy to use
Bottom Line Yes, I would recommend this to a friend
Good product, BUT.....
from Raleigh, NC
Pleased with all the features....however...I am glad I got the 5 year extended warranty .... I have had to use it several times.
from Sioux Falls, SD, United States
Like the easy to read keypad. Cooking instructions are easy to follow and simple. Great product and love it.
Whirlpool Gold Microwave
from Winter Park, FL, United States
The product is excellent in design and function. No problems. Wish it had a pause function button.
Serves all needs!
from Columbus, OH, United States
I chose this microwave for two reasons - 1) it had all the features I wanted and 2) it was the only one that fit the location of my microwave. (There is a wine rack beside the microwave that prevents a door that hinges at the end of the door from opening. This one has space at the end and the door will open). That being said - it is a great microwave. It is fast and even and the options are useful. The convection oven is as good as my regular convection oven. I am really happy with it.
Convention feature leaves me disappointed
from Milton, DE, United States
Although the glossy said cooks faster, not happy with browning capabilities and I don't feel it cooks as well as a standard oven. Additionally the thing is constantly beeping and ask for such things as change time, defrost, etc.. like it has a mind of it's own. At times it gets hung up and you can't enter cancel or whatever.
(1 of 1 customers found this review helpful)
from Ohio, United States
This is the only whirlpool appliance we do not like. Steam and heat cause the touch screen to operate on its own. We call it the ghost microwave.....
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