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(based on 473 reviews)
of respondents would recommend this to a friend.
Reviewed by 473 customers
Displaying reviews 1-10
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7+ years and still going strong
from Moseley, VA
Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - Black Ice:
We bought this side-by-side new in December of 2008 when we bought our house. It has been great. Only problems we have had is that items tend to freeze somewhat on the refrigerator side on the top shelf on the side next to the freezer. We had to tick up the temperature on that side to help with that. We also have had some periodic issues with the ice maker getting jammed from time to time. However, clearing it seems to solve the problem. No other repairs or issues to date. I've had neighbors with GE products that moved in the same time we did and they have had to throw them out and replace them entirely. Stainless steel does show fingerprints and is very hard to keep clean with kids. Avoid the stainless steel if you have small children.
Bottom Line Yes, I would recommend this to a friend
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excellent fridge/freezerpush buttons get scrathced easily
(1 of 1 customers found this review helpful)
from Killeen, TX
Had the refrigerator for two weeks. The compressor is quiet. Like the larger freezer compartment. Wish the refrigerator side had an additional shelf for the vacant shelf opening. Miss the multi-adjustable brackets on my old refrigerator. The ice/water dispenser needs to be taller to fill larger glasses.
Don't buy Whirlpool Products
By Disappointed Customer
from Concord Ca
Originally delivered missing a glass shelf. Within a few months the plastic bins have cracked/ broken. For the last few years it has been leaking water inside the bottom of the freezer which leaves a layer of ice & leaks out and onto my kitchen floor. This leakage has damaged my wooden kitchen cabinets.
Bottom Line No, I would not recommend this to a friend
Love this fridge
By Tony R
from Long Beach, CA
This is the perfect fridge for my needs. There's plenty of room on the fridge side and the freezer side. I love that I can get crushed ice or cubes from the water dispenser. I made the right choice.
By V the unhappy stakeholder.
from Cocoa , FL
I bought this 18 months ago, and the fan motor failed, causing me to lose all the food in the fridge section. This is a simple failure to meet stakeholder expectations. I'm appalled that it is standard for parts to break in essentially new hardware, and that these companies only stand behind their work for a year unless you pay extra.
from venice florida
I like this refrigerator but there are small rust spots on front and sides....refrigerator only 2 years old
(0 of 1 customers found this review helpful)
All super except water dispenser
from Indianapolis, IN
We loved our 1st whirlpool and bought this one a month ago. The water dispenser spout sticks further out so using small glasses means you get wet. Thankfully we are out of the kid cup phase. The button panel for the water and ice are already scratched up much like a screen cover bubble on a phone- very disappointing. I miss the levers they used to have.
Broke down after less than a year
from Boulder, CO
This is my second Whirlpool refrigerator and it has stopped functioning after less than a year. The first one died before it was 3 years old. I am very unhappy with their products and with their service, which takes days if not weeks to occur, leaving us without a functioning refrigerator for too long.
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