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Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice

  • Model: WRS965CIAH
  • 35.4(w) X 68.6(h) X 30.8(d)
  • 24.5 Cubic Feet Total Capacity
  • 14.51 Cubic Feet Fresh Food Capacity
  • 10.3 Cubic Feet Frozen Food Capacity
  • Frost Free

Special financing available
Refrigerator Type
Side by Side
Total Capacity
24.5 Cubic Feet Total Capacity
Fresh Food Capacity
14.51 Cubic Feet Fresh Food Capacity
Freezer Capacity
10.3 Cubic Feet Frozen Food Capacity
Defrost Type
Frost Free
Dispenser
Ice and Water Dispenser with Filter
Interior Shelf Type
Adjustable Glass Shelves
Deep Door Storage
Adjustable Gallon Door Storage
Crisper Drawer Type
1 Humidity Controlled Crisper
Meat Storage Bin
Temperature Controlled Meat Drawer
Ice Maker
Factory Installed Ice Maker with Filter
Freezer Shelves
3 Wire Freezer Shelves
Freezer Storage Baskets
2 Freezer Storage Baskets
Freezer Door Shelves
5 Freezer Door Shelves
Counter Depth
Yes
Energy Star Tier Level
Energy Star Tier Level 1
Replacement Water Filter
EDR1RXD1
Other Features
MicroEdge Shelves, Adaptive Defrost
Dimensions
35.4(w) X 68.6(h) X 30.8(d)
Shipping Weight
245 lbs
Warranty Terms - Parts
12 Months
Warranty Terms - Labor
12 Months

Stock up on all your favorite fresh and frozen foods with the Whirlpool® 25 cu. ft. counter depth side-by-side refrigerator. The industry-exclusive MicroEdge® shelves offer 25% more usable shelf space and help contain leaks. The In-Door-Ice® Plus ice dispensing system also creates 30% more usable space in the freezer and includes a removable ice bin. It tilts out and can be placed on the counter to make filling glasses, pitchers and coolers easy. This model also delivers efficient cooling performance using built-in sensors to measure internal temperature and activate the compressor only when necessary.

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REVIEW SNAPSHOT®

by PowerReviews
Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice
 
4.0

(based on 183 reviews)

Ratings Distribution

  • 5 Stars

     

    (86)

  • 4 Stars

     

    (51)

  • 3 Stars

     

    (19)

  • 2 Stars

     

    (13)

  • 1 Stars

     

    (14)

78%

of respondents would recommend this to a friend.

Pros

  • Design (65)
  • Style (63)
  • Convenient features (58)
  • Easy to use (58)
  • Energy savings (50)

Cons

  • Pricey / poor value (22)
  • Sound level (22)
  • Quality (5)
  • Performance (4)
  • Design (3)

Best Uses

No Best Uses
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    • Personal (5)

Reviewed by 183 customers

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1.0

Icemaker unrepairable

By I don't have a nick name

from Broken Bow, Oklahoma

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        Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

        I bought last year and icemaker never worked. The Manufacturer would not replace the refrigerator after 4 service calls. They sent a new door and it was not the same sheen and had a dent in it.
        to this day I don't have a replacement refrigerator that I am being promised.
        I called Whirlpool and they were not wanting to discuss that I had a icemaker that needed being replace and not a whole door. Serviceman said that there was four computer boards trying to communicate in the icemaker and he told me in advance what was going to happen and he was right. No new refrigerator.

        • Age:
        • 51-70
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        • Personal
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        4.0

        Nice frig

        By Loveit

        from Charleston, wv

        Verified Buyer

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              Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

              Could produce ice faster or have bigger bin. But I do love it!

              • Age:
              • 36-50
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              • F
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              4.0

              Just right for the setting

              By Timberlane

              from Missoula, MT

              Verified Buyer

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                    Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                    We had a very restrictive setting for a refrigerator due to a stationary set of cabinets surrounding the "hole" for a fridge. Careful measurement was everything. This wonderful Whirlpool was just the ticket. It's interesting to see a variety of customer reviews for this fridge, ranging from "just right" to "warning, stay away from it." The fridge we purchased however turned out to be just right! It fits beautifully. The glossy finish fits perfectly with the other appliances we have installed in our kitchen. And the most important thing is that it seems to run just as it was designed, super refer side, super freezer side. We really didn't want a side by side, but seemed to have no choice. But now we are very happy with our purchase. We appreciate the workmanship that went into designing and building it, and now how it actually works. I've heard that most refrigerators don't last like the earlier models. Our last one (another brand) lasted 23 years with only minor issues, all fixable. I wonder if this one will last like the one we had before it. Only time will tell. Just in case, we did purchase an additional longer warranty "just in case." For now, it works so very well, and we are pleased with our purchase.

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                    • 70+
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                    • M
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                    • Personal
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                    1.0

                    ICE CUBE FAILS

                    By John J

                    from Plymouth, MI

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                          Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                          I had over 9 service calls. The ice maker failed.
                          I had two freezer doors and at least two ice makers replaced. The ice maker quit and poured water inside and outside the freezer door.
                          The refrigerator is being replaced at my expense for setup. I hope their are no problems with the replacement!

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                          • 70+
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                          • M
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                          2.0

                          Ice on the floor

                          By brad 6

                          from Santa Rosa, CA

                          Verified Buyer

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                                Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                                A good refrigerator, except for the very noisy icemaker which occasionally throws ice on the floor when no one is using the dispenser.

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                                • 51-70
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                                • M
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                                • Personal
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                                3.0

                                Nice to look at....but some issues

                                By Steve the logical buyer

                                from Rio, wi

                                Verified Buyer

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                                      Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                                      This is a very neat looking fridge especially because it looks built in. We have a 40ft fifth wheel and this unit certainly contributes to the residential feel of our home on wheels. Unfortunately we have had some issues with the ice maker working inconsistently. We recently had some warranty work done to correct the problem and discovered that the ice maker filler mechanism came loose creating an air flow leak which caused the filler tube to freeze up. The repair person re attached the tube and it appears to be working better, however still not getting as much ice as expected. The design of the filler tube attachment needs to be reviewed as it was difficult to get attached and should not have come loose in the first place. The repair person also caulked around several gaps near the doors.

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                                      • 51-70
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                                      • M
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                                      4.0

                                      Happy with Refrigerator

                                      By Regenia

                                      from Undisclosed

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                                            Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                                            Overall very happy with refrigerator. There are some things I wish operated different. IceMaker throws icechips everywhere when making ice especially in the crush mode. Have to push too hard to get water or ice. Wish it had a sensor for when you wanted water or ice.

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                                            • 51-70
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                                            • F
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                                            5.0

                                            Beautiful and efficient!

                                            By TyraK

                                            from Leander, TX, United States

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                                                  Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                                                  I love my refrigerator! Easy to clean and well designed maximizes every square inch in both freezer and refrigerator space. Ice maker is problem free which is wonderful!

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                                                  • 51-70
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                                                  5.0

                                                  Perfect for what I need

                                                  By Gustavo

                                                  from Miami, FL, United States

                                                  Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                                                  I bought this refrigerator without seeing it first at any store. I was interested in a counter depth, white, side-by-side refrigerator, and this one appeared to fit my needs. However, none of the stores I checked in South Florida carries it. The space is sufficient, I believe, unless there are many people in the household. I have read a few negative comments about the limited ice maker capacity, which is not very large, but it does not bother me. It has proven to be enough for me and for when I have visitors for dinner. Yes, the ice dispenser is somewhat noisy, but I do not care much. The refrigerator is quiet when running. The lights in the interior are great, the shelves are perfect, and the wine rack is very useful and original. Last, the looks are great despite being a white appliance, mostly because of the metal handles. The previous refrigerator I had was also a Whirlpool, bought 10+ years ago, and still working. I just changed it for this one because I wanted something more modern. The one thing that I would add is more flexibility to where place the shelves., limited now to the few options that come with it.

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                                                  5.0

                                                  Great Refigerator in Hard to Fit Space

                                                  By Terri L

                                                  from Sacramento, CA, United States

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                                                        Comments about Whirlpool 24.5 Cu. Ft. Side-by-Side Refrigerator - White Ice:

                                                        We bought this refrigerator 2 months ago. We have a hard to fit space in our kitchen with cannot take the standard 35.75 with plus we needed countertop depth. Not only did this refrigerator fit into our space but it looks great and runs really well. You can occasionally hear the ice drop into the bin but overall is quiet and we love the LED lights and control panel to check and adjust temps.
                                                        We wanted the white color and the silver handle looks very sharp. Would buy again.

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