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(based on 1440 reviews)
of respondents would recommend this to a friend.
Reviewed by 1440 customers
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By Not a Fan
from New Boston, TX
Comments about Whirlpool 24" Built-In Dishwasher - White Ice:
We have had this dishwasher for almost 2 years now and it is extremely disappointing. If you don't use it on a daily basis, it smells bad. It does a terrible job cleaning the dishes (and these are dishes that have been allowed to soak and/or washed off prior to being loaded). Our 15 year old dishwasher did a much better job. If I had wanted a cheap dishwasher, I would have saved $200 bucks and bought a cheaper dishwasher instead of shelling out almost $600 for this piece of junk.
Bottom Line No, I would not recommend this to a friend
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from Beaverton Oregon
Very quiet and cleans well. It had some issues and would not heat unless i ran the hot water prior to operating. If you have soft water, you cannot use the soap tabs that also have water conditioner in them as that will also mess up your machine. The top shelf has poor plastic components and the rollers and some of the shelve adjusters broke. I bought extended warrantee and recommend everyone get the longest warrantee possible. These new machines look great but are not made to last over 5 years. This is also what the technicians say when they come out, (3 techs so far all say same things) Why on earth cant they be making these things to last 15-20 years, they are environmental disasters not being made to last for even decades.
from Temperance, Michigan
Had this DW for a year and a half now. We have always bought WP products but seems this DW's upper rack is junk. Within the last couple days the upper rack has BROKE Twice! The dark gray support in which the white rollers rest upon have snapped causing the rack to fall. Not very well designed!!!
Images shared by jlwill
Tags: Using Product, Picture of Product
from West Seneca, NY
This is a very nice dishwasher. It's beautiful, quiet and our dishes are clean.
Bottom Line Yes, I would recommend this to a friend
from OMAHA, NE
Doesn't clean very well unless you use cascade platinum. Three of the top rollers busted after less than two years. Ended up costing me $140 just for three plastic pieces. Also not as quiet as advertised.
Power Scour for our Dollar
from Dubuque, Iowa
Purchased the Whirlpool dish washer as a replacement for an older unit and we are very happy to have upgraded to a much newer model and the improved technology of this particular model. The features and use settings are very easy to set and the unit runs quietly and does an excellent job in cleaning dishes, pots and pans and other dishwasher items. So far we are extremely pleased with our purchase. Joe and Connie Link
(1 of 1 customers found this review helpful)
from Torrington, CT
I've had this dishwasher for a little over a year. I had to relocate the utensil rack because they weren't getting clean crammed against the door. Upper rack breaks glasses by the dozen. It just doesn't clean the dishes even when you put it on "sensor and power scour". Waste of money. DO NOT buy this dishwasher.
from New York
I am so happy with it. Compared to our old dishwasher, it is very quiet. Barely know it is going. The dishes come out clean even if you don't rinse them before hand. I did have to use jet dry for the dishes to dry. I can't say enough good about the dishwasher.
Marketing trumps Engineering
from Atlanta, GA
I bought this unit two years ago, and it has been a constant disappointment.Cons: 1) W10350376 Rack Adjuster (have already replaced both sides.) Google it, very common failure point. See picture below. Not too expensive of a part, but bad engineering - too much stress on a simple plastic part.2) Cleaning ability is far below the Whirlpool builder grade unit that we had when we bought our house in 1999. Low pressure and absence of really hot water makes for long running times, and still dishes are not as clean as our old unit - (we always use the Cascade pods and the rinse aid...per the instructions)3) Unit frequently leaves the detergent pod half dissolved, results in white powder goop over many of the dishes. According to Whirlpool, cause is that the water did not get hot enough (this is probably due to energy saving feature which does not super-heat the water during wash mode). recommendation from whirlpool - run hot water in sink before starting dishwasher. So much for saving the environment.... Another possible cause is medium size utensils (such as knives) in basket block the detergent compartment from opening completely during wash cycle. Again - bad design.4) The utensil basket sits on the front of the lower rack. It is a minor pain to keep from falling off of it's hooks, and the basket itself occasionally falls open and becomes difficult to close unless you remove all the silver ware.Pros: 1) Really is quiet. Can barely hear it in the background, but completely unobtrusive.2) Looks decent
from Raleigh, NC
It's a dishwasher with problem. Was never tested in a real kitchen. The silverware tray doesn't work as advertised. The top rack repeatedly pops loose and nearly goes crashing down, the bottom rack sometimes gets off kilter when rolling out, and you have to be very careful not to have a utensil blocking the soap drawer and check to ensure the water swing arm isn't impeded otherwise nothing gets clean. Customer support was useless. Very dissappointed as this was not the el-cheapo dishwasher. I will say if you get it loaded properly it cleans really really well - I really like the overnight option.
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