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Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black

  • Model: WRF989SDAB
  • 35.6(w) X 68.6(h) X 35.6(d)
Special financing available (subject to credit approval)
Refrigerator Type
French Door
Total Capacity
26.8 Cubic Feet Total Capacity
Fresh Food Capacity
19.03 Cubic Feet Fresh Food Capacity
Freezer Capacity
7.77 Cubic Feet Frozen Food Capacity
Defrost Type
Frost Free
Dispenser
Ice and Water Dispenser with Filter
Interior Shelf Type
Spill Proof Split Shelves
Deep Door Storage
Fixed Door Shelving
Crisper Drawer Type
3 Humidity Controlled Crispers
Ice Maker
Factory Installed Ice Maker with Filter
Freezer Storage Baskets
2 Freezer Storage Baskets
Door Swing
French 3 Door - Not Reversible
Replacement Water Filter
EDR2RXD1
Other Features
Adaptive Defrost, Temperature Controlled Full-Width Pantry, Pizza Pocket
Dimensions
35.6(w) X 70.1(h) X 35.6(d)
Shipping Weight
352 lbs
Warranty Terms - Parts
12 Months
Warranty Terms - Labor
12 Months

REVIEW SNAPSHOT®

by PowerReviews
Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black
 
4.2

(based on 1446 reviews)

Ratings Distribution

  • 5 Stars

     

    (820)

  • 4 Stars

     

    (370)

  • 3 Stars

     

    (97)

  • 2 Stars

     

    (60)

  • 1 Stars

     

    (99)

83%

of respondents would recommend this to a friend.

Pros

  • Easy to use (663)
  • Style (626)
  • Convenient features (621)
  • Performance (594)
  • Design (558)

Cons

  • Sound level (214)
  • Pricey / poor value (119)
  • Cleanability (41)
  • Performance (20)
  • Quality (19)

Best Uses

No Best Uses
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    • Personal (8)

Reviewed by 1446 customers

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1.0

I m so unhappy that I bought Whirloop Refrigerator

By Don

from Hayward,CA

Verified Buyer

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        Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

        I bought this two month ago. I m very unhappy with it and whirlpool. The Refrigerator stop work. I call Whirloop they told me to contact this bay appliance. He came out and look at it. Then order three parts. When the parts came he mad appointment for 3 OF JULY to install them. After he install them. He told me I would have to wait 24 hours.To see if it was FIX. I call him told him it was not fixed. He told me call to whirloop. So I did. They said he was just a part changer. They said to call Aries appliance. He came out look at it to diagnose the problem. He said to watch the refrigerator for 24 hour. Whatever he adjusted didn't work. I call them! They order to parts. I do not know when it will be fix. This has been going for five or six week. The Refrigerator was only about two months old. When it was not fix the first time. It should have been replaced with a new one. I figure it costing me about a 100 or more a day. And Whirioop dose not care what cost me. In time lost and money.

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        • 51-70
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        • M
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        3.0

        Just OK

        By Diane the canvas girl

        from Salisbury, MA

        Verified Buyer

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              Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

              It certainly does the job. Not sure I like the French doors.in the way to put things on counter next to frig. Really like the automotive finish on the front. Freeze shelf squeaks when pulling out or pushing shut. Freezer Doesn't seem to hold that much.

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              • 51-70
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              • F
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              (2 of 2 customers found this review helpful)

               
              1.0

              Got a Lemon, Whirlpool Does't Get It

              By camdenjl

              from Corona, CA

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                    Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                    I had troubles in firs few months, and it never worked well no matter what was tried.
                    Leaking ice maker, No Ice and Warm Freezer, needed disconnecting and defrosting every couple months.
                    Fried Compressor - Replaced
                    Bad circulation in Evaporator - Replaced
                    Now very noisy with replaced components.
                    After repair, continued problems with frost/ice build up around evaporator blocking drawers, now back to warm freezer and no ice within months. Now replacing Thermistor.
                    Support was to "Try" in home fixing on a lemon. Ok, I get it, worth a try... but When I finally said enough is enough, just replace it, customer service is claiming it is now "out of warranty." I never had a year of good operation from this, and Whirlpool is not fully standing behind their product warranty. This is terrible. I feel like they played a delay game to gain leverage against a customer. Really? I should have been a bug early on, instead of being a nice guy. No wonder people are conditioned to become squeaky wheels. A worst experience with an appliance and company. Unbelievable!

                    I found a few similar review examples like mine on-line with this model. Unacceptable design and behavior.

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                    • 36-50
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                    • M
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                    5.0

                    New Frig

                    By newdocontheblock

                    from Palm Coast, FL

                    Verified Buyer

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                          Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                          There are so very many refrigerators on the market with similar features. And now there are also models focused on options for adjustability and customization. In the end, I decided on this product for the French doors and lower access freezer compartment. So far, it has been a great part of the new home.

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                          1.0

                          WORST refrigerator EVER!

                          By Kconner

                          from Seattle, WA

                          Verified Buyer

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                                Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                                Not even 2 years old and it has been serviced 7-9 times due to major issues! Had to buy extra warranty plans, and it just broke again! Water leaking from the ceiling getting everything wet in frig, ice maker has half melted ice, and the compressor in the freezer has gone out twice...on a frig that is only a year and a half old! We had to buy a back up frig/freezer for the garage due to the frig not working randomly! Worst frig ever!

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                                • 18-35
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                                • F
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                                (1 of 1 customers found this review helpful)

                                 
                                5.0

                                Best frig ever

                                By Mynewfrig

                                from Ohio

                                Verified Buyer

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                                      Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                                      I stsarted out with a 22cf I was looking for a great buy and I saw this for the size was awesome and the features are easy and fast to learn. My only complant is the ice maker is small even with fast ice settig it produces slow ice. I have so much space in my new frig it looks empty. Freezer space is a little small but everything fits. the lighting on this frig is awesome.......

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                                      • 36-50
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                                      • M
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                                      5.0

                                      Love this Refrigerator

                                      By Mountain Homeowner

                                      from New Castle, CO

                                      Verified Buyer

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                                            Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                                            A new refrigerator just about as great as a new car. We could not wait for our new fridge to arrive. We upgraded from a side by side and are thrilled we did. It's amazing the difference in storage space transitioning into the french door style. We also love the look of this fridge- very sleek and modern and have received several complements.

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                                            • 36-50
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                                            • F
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                                            (1 of 1 customers found this review helpful)

                                             
                                            5.0

                                            Extra capacity for food and flexible shelves.

                                            By Kitty Kat

                                            from Aiea, Hawaii

                                            Verified Buyer

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                                                  Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                                                  Not only does it look elegant, it is versatile and spacious. I love my new French Door Whirlpool that my mother bought the exact same model.

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                                                  (2 of 2 customers found this review helpful)

                                                   
                                                  1.0

                                                  Repair after Repair after Repair

                                                  By FernFam

                                                  from Tampa, Florida

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                                                        Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                                                        Not recommended at all. Love the features and the look, but this fridge is full of problems. Ice maker has been replaced twice, and still stops working. Have had repair techs out 7 times already. Water drips from the top all of the time and down the door, onto the floor. Freezer quit and there wasn't even a fix so tech jerry-rigged it. It has stopped working again… Lost more frozen foods, ice maker also not working again. The problems are constant. Not worth spending any of your money on. Look elsewhere ~ away from this headache of an appliance.

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                                                        (2 of 2 customers found this review helpful)

                                                         
                                                        1.0

                                                        OMG!!

                                                        By Whoa Nelly

                                                        from Janesville, WI

                                                        Verified Buyer

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                                                              Comments about Whirlpool 26.8 Cu. Ft. French Door Refrigerator - Black on Black:

                                                              Thank goodness we purchased the extended warranty. This Whirlpool refrigerator has been a "lemon" from the beginning. It was obviously put on the market before all the bugs were worked out of it. The ice maker quit working a few times. Then the freezer was malfunctioning. We had repairmen at our house so many times they are now coming to our family reunion! I'm afraid to say it's fixed.

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