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(based on 2038 reviews)
of respondents would recommend this to a friend.
Reviewed by 2038 customers
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Washer did not work
from Sumas wa
Comments about Whirlpool 3.8 Cu. Ft. Top Loading Washer - White:
We bought the washer and stored it for a while while we painted our laundry room. Wen we installed it wiuld not work. Tried calling the service department and could not get any assistance. It's going to the dump next week.
Bottom Line No, I would not recommend this to a friend
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Do not buy this model or any whirlpool
By Joseph Cacciatore
If I would give it a less then 1 star I would. I had the washer for only a year and then the transmission went out. There is only a one year warranty on this washer. I called them and they said they will give me an extended warranty for like $400. I said, "What's the point I can go buy a new one for that price." I bought LGs they at least have a 10 year warranty on their direct drive. I will never own a Whirlpool product again. I am not even sure why this have so many stars.
from Methuen MA
bought this a month ago other washer died
Bottom Line Yes, I would recommend this to a friend
Fine on light clothes, leaves marks on dark clothes
from Cincinnati, OH
I bought this washer, and so did my sister. It does a the job on light fabrics. However, dark pants and tops are streaked with white. We both have to wash them a second time using no detergent to get the streaks off. We have called Whirlpool and not been taken seriously, that we should just clean our washers. That doesn't work.
By Huntley,no nick name required
from North Carolina
I would give it less than a 1 if possible! My machine is less than a year old and quit working first by leaking into my floor then not even turning on. I now have the pleasure of waiting for a repair person,selected by whirlpool because locally the store I bought it from couldn't find anyone. All the while under warrantee. I am up to a 3 week wait for a repair person. I feel obligated to put it on my front lawn,with a sign and warn passing motorists!
(1 of 1 customers found this review helpful)
from Red lion. Pa
I really like my washer. It is so easy to operate. The only thing that would make it better is if I could just put the wash in it and not have to worry about covering up the middle.
from Antioch, TN
Got repaired before it was a year old of use. Noisy like a diesel engine in a laundry room. Will not recommend
Broken part after only 14 mos
from Burlington, Vt
We bought this machine in Oct of 2014. We wanted the energy efficiency features of new machines. It definitely has taken getting used to, particularly how low the water is during the wash cycle, and feeling confident the clothes are getting clean. We've had some problems with darker color articles coming out with spots that appear to be a result of the water not thoroughly saturating the clothes. We've remedied this by using the deep water wash cycle. But the worst part of this purchase was when the plastic pulley cover broke in the machine creating a horrible grinding noise, resulting in a house visit from a repair person at a cost of $133. It seemed unusual that a Whirlpool product would have a broken part within 14 mos of purchase, so we contacted the company. Because it occurred beyond one year of the purchase date they refused to cover the cost. So we effectively just paid 25% more for this machine. I would not recommend it. And honestly, my faith in Whirlpool has dropped considerably.
Do not buy
from Anchorage, Alaska
We have had this model for about a year now and for about a year now I have had to re-balance my towel and sheet loads. The shallow agitator allows the items to drift over to the other side of the tub. When it goes into spin cycle I hear loud banging sounds. I have go back in and pull all of the items out...re-position them and then finish the cycle. It is no fun babysitting a washer.
Washer starts and starts
By John P
from South Bend in
I bought the washer in February, 2014. I am now dealing with an electronics problem that will cost me half of what I paid for the washer to get it repaired. The washer finishes a cycle, and then often just starts over again and continues until one stops the process. I am not happy with this machine.
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