Appliances & Housewares
Washers & Dryers
(based on 75 reviews)
of respondents would recommend this to a friend.
Reviewed by 75 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Comments about Whirlpool 4.5 Cu. Ft. Front Loading Washer - Black Diamond:
Very happy with this purchase. Especially like the steam function and the "load and go" reservoir for detergent.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Get the LG
By jerry atrik
from San Diego, CA
If you are going to get this washer invest in the extended warranty.3 1/2 years into this the main bearings went out in a big way. When we complained about the 1300 dollar bill whirlpool graciously dropped it to 550 or so. ok whatever, lesson learned.7 weeks ago we were told it would be 3 weeks to get the parts. We called the repairman and he said he doesn't know when the parts are shipped, he just orders them. Then we call customer service who doesnt know where the parts are because they just schedule service. after an hour the wife finally gets someone who kinda knows something and they say the parts are on back order (guess this happens a lot) and she "guesses" they are supposed to be here in another 3 weeks. *sigh* the old whirpool washer worked forever.
Bottom Line No, I would not recommend this to a friend
You got to hate when the washer is quieter than your dryer!
from Springboro, Ohio
I previously had an older 3.9 cubic foot washer and decided to take the step up to the 4.5 cubic foot Loan & Go washer. Obviously I love the size & you can't imagine how nice it is not having to add detergent for each load.. Very convenient as I try to get my kids to wash more of their own clothes. But as a single dad, what I love the most is a feature they call "Fan Fresh". I tend to get a little busy at times and will leave the clothes in the washer when I go to work. The days of rewashing clothes because they smell seem to be over. I also love that you can set a pre-wash cycle automatically and when the cycle is over it goes directly into the wash cycle. My old washer would prewash and when it was over I had to go back to the washer and tell it to wash the clothes. I guess I only have one real complaint about the washer. It's so quiet I think I have to get a new dryer because the dryer is considerably louder than this washer even when it's spinning.
By Frugle Dave
from San Bernardino, CA
I have had this washer for 1 month now. There is so many WONDERFUL features on this machine. It is QUIET (that is a big plus), I have only had to fill the storage for the soap dispenser twice so far (this alone is so fabulous as the soap/money I have saved is GREAT). The clothes come out smelling so fresh and clean all time. It is so simple to operate it, press the button(s) you would like to use for your wash and you come back when the bell rings it is done! Love it, love it, love it! The best investment I have made! Thank you for such an amazing appliance.
Love My New Washer
By Tina the Swimmer
My New Washer is so fast I love being able to do the wash in such a short time I love everything about . this washer spins so fast . This makes less time One needs to run the dryer. Great save$$$$$$.
(0 of 1 customers found this review helpful)
Good features, but not sure it will hold up over time.
from League City, TX
I purchased a Duet Steam Front Load Washer with Load & GoT System (model WFW97EDW) to replace a Whirlpool Duet washer purchased in 2003. My old washer finally failed due to drum imbalance causing seal and other internal damage. I figured 12 years of operation wasn't bad, so I bought this new model sight-unseen. It has a lot more features, and for the most part is straight forward to operate, but it's clear that after only having this a short time, I'll be lucky if it lasts half as long as my last Duet washer. Even on fairly light loads, the spin cycle is very load, with clear rubbing and banging sounds. It seems as if the drum is off balance, even if only slightly, but it's enough to indicate it won't last. It does this when I run it empty as well. Even though there are a lot of features, the controls feel "cheap", and I worry they won't last. Overall, I like the machine and features; however, I just don't think I'll get more than a few years of service out of it before it needs significant maintenance. But, having since looked at other Whirlpool and competitor products since I bought this online, I don't see much out there that's better.
This was an excellent choice
By Cousin Vinnie
from wayne NJ
We bought this to replace another Duet washer which took a lightning strike.We loved that one and this one is even better with the Load & Go system.It's quieter and more efficient.
Best Washer I Have Ever Owned
By Busy Mom
The washer that I previously owned was a Whirlpool Duet, so when it finally died after seventeen years, I knew that I wanted another Duet washer from Whirlpool. I loved my older washer, but have found that this new Duet Steam Front Loader Washer has surpassed my expectations! I especially love the Load and Go Feature. As a busy mom with a large family, I am constantly doing laundry. I love that I can fill up the cartridge with detergent and then not have to worry about putting in detergent until I have done several loads. Another great feature that I particularly love is the "sanitize" option. I intend to use this setting anytime someone in the family has been sick, in order to make sure that we get rid of all bacteria and germs from our clothing, towels, and bed sheets. This washer is fantastic in every way. If you are looking for a top-of-the line washing machine, I would highly recommend this one!
Marked improvement over traditional agitator washer
from Minneapolis, MN
After extensive research, I purchased this washer/dryer combination for the extensive number of features and price I was able to get for the pair. While I'm concerned about the longer term issues that some have complained about for some brands of front load washers, including Whirlpool's, so far I'm pleased with the build quality and performance of the 97 models. I especially like the automatic detergent dispenser, with steam clean, and extra hot water options that gets our clothes and towels very clean. The washer, which we have in stacked configuration with the dryer, is much quieter than I expected. Hopefully we continue to have a trouble free experience over the years!
from cleveland, oh
I purchased the washer about 2 months ago , had it delivered and set up. I have been happy ever since. the new features on this washer as compared to my old one , make washing clothes much easier.
Receive all the latest offers and news fromP.C. Richard & Son!
P.C. Richard & Son