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(based on 808 reviews)
of respondents would recommend this to a friend.
Reviewed by 808 customers
Displaying reviews 1-10
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By Retired woman
from Oklahoma City, OK
Comments about Whirlpool Duet Front Loading 4.3 Cubic Foot Washer:
We love our washer. It is easy to use and our laundry has never been cleaner. Great features.
Bottom Line Yes, I would recommend this to a friend
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Love this washer
from Houston, TX
I love this washer. My last front load washer I had to always leave the door opened and always had a musty smell. This one does not have that problem at all. No musty smell, no moldy gasket. It cleans my clothes so well. The only thing that I didn't like was the depth of this unit. It took up more space than my top loaders I used to have.
By Mom on the go
from Axtell Texas
Good washer, except
from Lancaster pa
Good washer, except it will not wash my 22 x 60 bath rugs. It is too heavy to spin. Surprisingly, the duet washer I bought in 2003 through 2016 was able to wash and spin out that Same size and type rug. I called whirlpool and they told me to flip the rug over in the wash but that did not help. Nor the other things they suggested. I had to throw out all my rugs. I had the same thing happen with a load of pants and it was not a very large load . Otherwise it is a good washer and I like the delay feature.
Bad odors and costly repairs
i bought this washer with a dryer and began to experience terrible mildew odors on anything that was washed. I was advised to leave the door ajar all the time and that did seem to help. the washer always had a funky bad smell in the water that was discharged. Jump forward 5 years and now the computer that controls the washer broke and the cost estimate to replace it was $450 and then may not even fix the problem. I also discovered that you cannot do anything manual such as spin dry some wet towels..so i guess i am not thrilled with this washer.
Bottom Line No, I would not recommend this to a friend
Major failure after 2 months.
Loved it until it broke, it won't spin fast enough and seams ldrum is out of balance robbing on one side of the internal parts.Just had technician visit today to confirm problem and major repairs to be scheduled.
Don't Buy It Or Any Other Whirlpool!
By Busy Mom of 3
from Central Wisconsin
Called Whirlpool (WP) to schedule repair for my washing machine (bought September 2011). Drum stopped spinning and got error code F06/E01. WP set up an appointment with an authorized repairman. I got a call from the repair man telling me to disregard the date/time WP scheduled because they don't check with him first on his schedule. His WP rep tells him to leave his availability open-ended with them and then he can reschedule the job when he gets the order from WP. Pretty deceptive! I asked when he could get to me to repair my washer and he said "I don't know. WP pays me a flat fee for warranty work and it's not worth the money to come to your house unless I have other work in your area." He had no idea when he was going to be able to even look at my washer. This is EXTREMELY poor service.I called WP to reschedule my service with a different repair company (on hold for about 25 minutes) and was told it would take up to 2 days to find a new repairman because WP had to call other companies to see if they were available. I was told the computer system used to book my original appointment was different from the one this rep was using; therefore, it's not an easy switch to a different repairman and they had to call around. Sounds like a line to me.It appears there are several issues here. First, the hold times are absolutely absurd! I'm surprised they get repeat customers after they've had to attempt trying to contact them via phone. Although, I'm guessing it's one of their 'tactics' to try to get people to just give up. Second, they have a HUGE issue with scheduling warranty work (at least with the guy they gave me). And, to be told that "it's not worth his time to come and service my machine" is purely unprofessional and unethical. What are they trying to pull? Lastly, my product is only 4.5 years old. Heck, I can't even get an authorized repairman to my house to look at it to see what's wrong--I'm left troubleshooting it myself. DON'T BUY WHIRLPOOL!
By House Dad
from Georgetown, ON. Canada
Works like charm for over 4 years with only one break down about month ago do to my kids smal socks which plug pump once and bicouse there is no access to pump I had to call tehnician, so I'm glad I took the extended warranty
from morton grove il
Great Washing Machine!!
By Texas Yaya
I purchased the Whirlpool Duet washer and dryer when I moved into my house. With 9 people living in the same house, the machines are constantly running doing multiple loads daily for the past 10 years. Unfortunately, the washer gave out 3 months ago. I did not hesitate but went straight out and got the same type of washer! Why change to something I don't know? So I got myself another Whirlpool Duet washing machine! It is has been standing up to the multiple loads very well. It is a great product!
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