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(1 of 1 customers found this review helpful)
What a mess
from Salina KS
Comments about Whirlpool 19.7 Cu. Ft. French Door Refrigerator - White on White:
So, freezer new in Nov '13. I don't know how long ago it started freezing up. I called whirlpool (hereafter abbreviated icw) and no, they couldn't help, but would I like to schedule a repair at my cost? Got on the net and found it is a big problem with literally 100s of models of whirlpool. Icw, any recalls, no. Got on the net and found the 100s of models with service bulletins for the same problem. Icw, nope, yours isn't on the list. Got on the net and see there are update kits for the same problem. Icw, you'll need the part number. Icw back, forget the part number, find it anyway; certainly sir. Nope, no update kit for your model number. Icw again after talking with my wife to see how much to repair. They couldn't tell me. Got on the net, warranty available, call for info. Icw, 300-400 bucks, one year. Forget that. Got on the net, fix it yourself. Removed the freezer door, removed the racks, removed the ice maker, removed the fan cover, removed the inside back of the freezer. Cut hand bigtime. Remove outside back of freezer ($2k freezer and it's CARDBOARD!) Unplug drain line ...ooops, not plugged. Move all food somewhere else. Glue hand. Take hairdryer and thaw ice. Accidentally melt fan cover. Reglue hand. Remelt cover bend into usable but butt-ugly shape. Clean up blood. Put EVERYTHING back together, only two screws leftover. Nothing wrong found with freezer other than bad design. Mop floor. Reglue hand.
Bottom Line No, I would not recommend this to a friend
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Lots of room!!
from Martinsburg, WV
Love the french doors and the flexibility with shelf placement! Tons of room in the fridge and a good bit of room in the freezer too!
Bottom Line Yes, I would recommend this to a friend
This refrigerator is great for our space!
from Gastonia, NC
This is the refrigerator our contrator chose based on our space and our request. It is a great one for our space. Access to the ice section is well placed and shelf modifications help us to design the interior to suit our needs. Thanks for a great product!
By Cee Cee
from Green, Ohio
I bought mine a few months ago and love it! I have lots of room in the refrigerator for everything I need. The only thing I miss from my other one is the crushed ice feature. Other than that I am completely satisfied with the looks of it and the space.
So far, so good..!
By crabby carol
from Baldwinsville, NY
This was delivered almost one month ago..So far, I have no complaints..! It's just the right size for myself and husband. It's quiet...and easy to clean.
Limited Shelf Space & Moisture Requirements
from Gatlinburg, TN
The double doors on this unit are unusually far apart with a fold in the center. Perhaps this is why they built in an area for two different types of moisture rid packets that the owner must replace periodically for a costly sum. We had little choice of selections due to limited space in the kitchen and I wanted a refrigerator with the freezer at the bottom. It also cost us $800+ more than one similar that was much larger! Supply and demand we were told made it cost more. I think that's a ripoff to folks who have no other choice with limited space. Not every home today has a huge, open kitchen! The shelf space in this unit is also limited for tall items such as milk or anything taller than a ketchup bottle. After paying a hefty sum, we just have to live with it or remodel the cabinets and counter top, which is not in our budget. Hopefully, the things I hear about Whirlpool products will help with some satisfaction. Just disappointed that we had to pay MORE for LESS space.
Small but big
from Bethany Beach, DE
This was purchased about a month ago to replace an aging side by side. It's hard to tell how well it will do going forward, but thus far all is well. I like the interior water filter (rather than being on the ground level). We got this fridge to fit in a small area, but the useful space is ample.
Nice for small spaces
from Wilkes-Barre, PA
We were looking to upgrade the refrigerator in our new home but were severely limited in our options due to the design of the kitchen. One must on our list was a refrigerator with an external water dispenser, and this whirlpool model was the only one we were able to find that met that criteria and that would fit in a 30" space. We've had the refrigerator for a few weeks now and so far so good!
Small household, big resource
By Cas' Kitchen
from Silver Spring, MD
I purchased this 19 inch, counter depth refrigerator for my small kitchen and it works perfectly for that. Door dispenser is fine for me and ice maker works well in the freezer.
Not too happy!!
from Hazlet, NJ
Purchased this as I was determined to buy a French Door fridge. Should have listened to the voices in my head, not heart. Not really much room for tall bottles, juice and milk. Produce drawers are flimsy at best. I DO like the "deli" drawer. Ice maker was replaced after only 6 mos, and 24 hours later the floor of ice bin is a sheet of ice. Following Use & Care I now have rust all over all doors.(same on KitchenAid D/W.) I was told it is cosmetic. It is, but it is THEIR product.Never having Stainless Steel I wasn't aware of polishing the front. I guess I live under a rock. At the same time also purchased 2 other appliances(different manufacturer) with NO rust problem.
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