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(based on 2173 reviews)
of respondents would recommend this to a friend.
Reviewed by 2173 customers
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great machine for our new 5th wheel
Comments about Whirlpool 2.0 Cu. Ft. Front Loading Washer - White:
quiet holds a fair amt of laundry does everything it should
Bottom Line Yes, I would recommend this to a friend
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Never-Ending Problems with Spin Cycle; sopping wet clothes
from Rancho Mirage, CA
I have sat on the sidelines for several years grappling with the spin cycle problem, but finally had to chime in. Like so many others, I was drawn to this unit based on size and the reputation of Whirlpool. It fits perfectly in the space and, when working, is a terrific unit. However, we have had issues with the unit failing to go into a full spin cycle intermittently and have had multiple repairs, out of pocket, to solve the issue. We have replaced the control board but the issue came back just a few months later. I now have a washing machine that consistently delivers me a load of sogging wet clothes because it won't go into a full spin cycle. I want to get it repaired. I would get it repaired but there seems to be no guarantees that the unit will stay repaired. I would like help from Whirlpool to solve the issue. We want to keep the unit but don't know what to do.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Very handy and convenient in lake home
from Beaverlodge, Alberta Canada
I'm very pleased with this compact washer in our lake home (Park Model trailer) as we can wash small loads and don't require a large capacity machine. Works very well and cleans well on the quick wash which is 30 mins. Very handy to have the countdown time on it as well.
from Springfield MO
Nice washer, big time performance.
Just my size.
from Jasper Al
Cleans so good.
Piece of junk with even worse servicing
By Would never buy Whirlpool again
from Vancouver, BC
On top of the issues with the machine I had significant issues with their warranty dept. After the machine stopped draining properly, I called their 1-800 number to find out what the A10 error message was (a very, very common issue with the machine it turns out). Their rep let me know what it was and let me know that I was eligible for extended warranty. The last time their technician came by because of the same draining issue, he told me that their warranties wouldn't cover something like this as it isn't considered a repair. The rep told me that was silly and of course it would as this is why there are warranties. So I signed up for the extended warranty. I then called their certified care department who couldn't reach a technician because, again, technical difficulties. She asked me to call back. Given that I had waited so long to get through, I asked that she call me. When she finally called me to put me through, they told me that there was a 30 day wait period for my extended warranty to be activated. No one had mentioned this. I then let him know why I purchased the extended warranty and he confirmed that the warranty would not cover something like a sock getting sucked through their poorly designed machine to plug up the drainage. I asked why and he said that this was considered maintenance. I was allowed one maintenance call under the life of the contract (which would have been I think four years). However, if, when I called to tell him that it was a maintenance issue, I wold get a discount on the cost vs if they came and it turned out to be a maintenance issue (the sock), they would charge me more. I told him that this was crazy as I'm not a technician so how would I know if it was a sock or something else. Turns out that it is a risk I'm supposed to take. Given all this, I cancelled the policy. It turns out that the pump was broken just one year after purchasing. Really a piece of junk.
Perfect for Condo Living
from Toronto, On
I live in a condo and it's the best upgrade it took. Easy to use, the right size for condo and energy efficient.
So disappointed in this washing machine
We bought the washer and dryer because the compact size was perfect for our small laundry room. The washer (model WFC7500VW2 and serial number cd31815663) was great initially but then stopped spinning and draining. It sounds like the same problem so many others have reported. Clothes come out clean but soaking wet regardless of the cycle used. We have tried replacing several different parts but none have solved the problem. The control board is the next part to try replacing but that part alone is over $300 so we are now having to decide whether to try another costly repair or to just cut our losses and replace our relatively new washer (and dryer). We did not purchase an extended warranty so repairs are coming out of pocket. Based on all of the reviews citing this same problem, it seems this must be a flaw with the design of the washer. We went with Whirlpool because we thought we were purchasing a well-built, quality product that would last us for years to come. Unfortunately we are regretting our purchase and would not recommend this washer.
Simple and quiet, compact and efficient
from Halifax, NS, Canada
I've only been using this machine for a month, but it's super simple to operate, the timer is a great feature to plan your schedule around. The machine is very quiet, compact and energy efficient compared to other products I looked at. So far so good, let's hope it continues.
Worst washing machine ever invented!!
By Very unhappy Whirlpool customer
We have had nothing but problems with the machine not draining, stopping mid-cycle, etc. I've had to call the repair technical a few times. It seems that if you wash anything larger than a pair of pants, it sucks the clothing in and gets clogged, which means having to call a technician. Just recently we started having problems and nothing is stuck so we aren't even sure what to do this point. For shame, Whirlpool, selling such a badly designed machine. If I could give this a 0 rating, I would.
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