Price Lower in Cart
Why don't we show the price? As a retailer, we set our own prices independently, but some manufacturers restrict how we may communicate those prices. In some cases the manufacturer does not allow us to show you our price until you take further action. Don't worry; you'll be able to see the price in checkout before you decide to buy it.
Special Order Item - Allow 2-3 Weeks For Delivery
Protect Your Purchase
(based on 27 reviews)
of respondents would recommend this to a friend.
Reviewed by 27 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Terrible Product - do not buy
from Miami, FL
Comments about KitchenAid 36" Downdraft:
Gets dirty quick and designed specifically to force you into service calls. Removed filters to clean and accidentally closed the unit, now its locked in the down position and we need to get service in - of course this happens 1 year and a few days after buying so need to pay for service.
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Great but tough installation
from Winchester, VA
I haven't had the chance to use it for real yet, since we're still finishing the construction of our house. However, it appears to work great. Not as quiet as I would have liked. But definitely suggest having it professionally installed. It was a pain to installed and takes a lot of space under the counter! We had a foot behind the cabinet and it took most of it and about 6" of the inside cabinet. Be sure you drill holes in the back and side of cabinet and have access to those holes after the countertop installation, because you will have to adjust the height. I know I'm going to love this solution instead of a hood unit in my island but be ready for a long and difficult installation. This is coming from a homeowner that is building their own house and is very handy.
Bottom Line Yes, I would recommend this to a friend
from Austin, Texas
Love my new induction cook top and retractable vent! They work great!
I agree with Gina from Boston, DO NOT PURCHASE
Same scenario as Gina, remodel, purchased the downdraft, worked a couple months then the level of venting reduced to the point that it doesn't move steam from boiling water and it also only rises a third of the way out of the counter so we have to pull it the rest of the way.We had it checked out by a service rep under warranty (hired by KitchenAid). KA says it works fine but when on high power, it only measures 75 cc air flow on the meter (KA reported that measure of units falls within the acceptable range and deems the DD functional). KA will not replace the unit nor the motor. KA doesn't seemed bothered that it doesn't rise either. Very disappointed in KA. The distributor we bought it from is appalled by KA service.
Don't know what to think at this point.
By Rich in name only -
from Salinas, CA
Doing a complete kitchen remodel with all Kitchen Aid products. Just had my contractor and electrician install our new cooktop & venting system. Cooktop seems to be working fine but the fan does not rise up. The button only goes down just a fraction of an inch. The electrician thinks the problem is with the button. I really don't know what to think.
Good ventilation for a downdraft
from Algonquin, IL
I replaced my older appliances (DD, DW, CT and oven) with KA based on brand reputation and user reviews. But I guess not many people are in market for downdrafts. So the options are limited. KA dd pulls out fumes and smoke well at mid to high speeds. But it is very noisy as compared to my older Broan. I would prefer a regulator with consistent speed change rather than 4-5 stage button.Filters are great. They look good and are DW safe.Drawback- it comes on and out with a button on top. which needs to be pressed twice. That's weird. Sometimes I have to press multiple time. This has been like so from day1 when it was installed. "This is how it is with KA" that's what the installed told me. I would not expect something like this from KA. Not that this is a high end DD but it is not cheap either.working so far is smooth. Goes up and down quietly. I am planning to update my reviews later as I use my appliances.
love this downdraft system
from Fairfax, VA
it's much more powerful than the one we had before, which is GE.Very pretty too, and quiet as well. Highly recommend it.
(2 of 2 customers found this review helpful)
Do NOT Purchase
from Boston, MA
I bought this item as part of a total kitchen redo. I used this item for about 18 months- I purchased in February of 2014 but my kitchen was not completed until July 2014 and able to be utilized. This item now does not work- the unit will not raise up when the button is hit, therefore you cannot turn it on. So I have had this expensive downdraft- over 1100.00 and now it is useless. Kitchen aide only has a year warranty on this and will do nothing for me. I am sorry but a large item like this should not break in 18 months- but kitchen aide says- too bad. I would never recommend this product or purchase another kitchen aide item again!
By Nanny Cat
from London, Ontario Canada
I love my downdraft system..it's just like on the cooking shows. It's very efficient..a bit noisy on high but it works really well and looks fabulous! Piece de resistance in my new kitchen!
from san antonio
So far so good. More flimsy than our previous Thermador, but this one raises higher for our bigger pots.
Sign up for details
Receive all the latest offers and news fromP.C. Richard & Son!
Receive all the latest offers and news from P.C. Richard & Son!