Customer Service

What can we help you with today?

Explore the different ways we can assist you with purchases, repairs, special promotions and more!

Contact us

Need help with a purchase? Have a suggestion or comment about our website? Get in touch with one of our experts!

Order Status

Get the latest update on your order here!

Schedule a Service Call

Learn about repair services and arrange an appointment.

Financing Options

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Find a Rebate

Take advantage of all rebates offered on our site

Low Price Guarantee

We promise you’ll pay the lowest price on everything we sell.

Product Repair Status

Get the latest updates on your item's repair.

FAQ

Browse through these FAQs to find answers to commonly raised questions.

Email Sign Up

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Return Policy

P.C. Richard & Son strives to deliver best-in-class service for our customers to make shopping with us simple and hassle-free.

Curbside Pickup

Curbside Pickup is a safe way to pick up orders from P.C. Richard & Son.

Payment Method

Payment Method

We gladly accept Visa, Amex, Discover, PayPal, Mastercard and P.C. Richard & Son Credit Card

Replacement Parts and Accessories

We’re your online source for appliance and electronics parts!

Shipping Information

We’re dedicated to providing you with fast and reliable shipping options to get your products where they need to go.

Installation Information

Appliance and electronics installations are available in the NY, NJ, PA and CT areas through P.C. Richard & Son.