Rated 5 out of
5
by
Iris Kubler from
OUTSTANDING SERVICE from KEURIG
I am so pleased with the excellent service that I received from the KEURIGcompany when I had to contact them after my coffee maker failed me. I had only had this wonderful KEURIG coffee maker eight months when it produced a burning smell when I turned it on and tried to brew a cup of coffee. Nothing lit up on it…. I was puzzled. Since it was under warranty, I received a new coffeemaker once I had shown proof of purchase and followed their directions on the information they sent me. I had a new coffee maker sent to me in less than a week. I was impressed with the turn around time and even happier that I was able to get the same coffee maker as before. I was treated with prompt attention and kindness by the service reps from the beginning to end of this experience. I will highly recommend this company based on how well they stand behind their products.
Date published: 2025-08-30
Rated 5 out of
5
by
Hank Gagnon from
Outstanding Service
Great Service,fast and friendly, could not ask for better service.
Date published: 2025-08-29
Rated 5 out of
5
by
Whelmag from
Replacement
It took more than one effort, but it was taken care of. Thank you.
Date published: 2025-08-27
Rated 5 out of
5
by
KJRC from
Happy Keurig customer
We love our Keurig. Working with the warranty team was a breeze.
Date published: 2025-08-25
Rated 5 out of
5
by
Amoz from
No title
My one and half year old keurig supreme plus maker just stopped working and was forced to purchase a new coffee maker. After speaking with a keurig agent I realize that keurig would not offer any refund or meaningful credit. So decided to purchase the keurig supreme model and so far it’s working fine. This is the third coffee maker from keurig that just stopped working for over the past 5 or 6 years always after the warranty date and not pleased with the quality of the product but resigned to the fact that the convenience is what is keeping me engaged with keurig.
Date published: 2025-08-25
Rated 5 out of
5
by
Satisfi in North Carolina from
Great little coffe maker
The new 5 hole technology makes the coffee so much better. more flavor.
Date published: 2025-08-25
Rated 5 out of
5
by
PKEU from
Easy Warranty replacement
My Keurig stopped working and I contacted the company and after a few questions I was notified I would receive a replacement
Date published: 2025-08-23
Rated 5 out of
5
by
L H R from
Warranty Claim
Warranty replacement process was simple and very easy to complete. Keurig responded quickly and in a very positive way. We received the replacement unit within 7 days of claim. Extremely happy with the results
Date published: 2025-08-23
Rated 5 out of
5
by
JDJD from
Replaced unit - warranty
phone call to Cust Serv. My unit defective, 10 months old. Replaced w/in a week.
Date published: 2025-08-22
Rated 5 out of
5
by
Leslie P from
Keurig replaced broken machine.
Thank you for standing by your warranty and replacing my 9 month old Keurig machine which had failed.
Date published: 2025-08-21
Rated 5 out of
5
by
Christine27 from
In love!
This machine makes it so easy to do coffee the way I want to!
Date published: 2025-08-20
Rated 5 out of
5
by
PNUTZ from
Warranty greatness
Thank you for standing up to your warranty much appreciated!
Date published: 2025-08-20
Rated 5 out of
5
by
Sonnyman from
Thermal breaker popped.
My 9 month old Keurig wouldn’t turn on. The thermal breaker overheated and shut the Keurig down. It was replaced in a reasonable amount of time without and great effort.
Date published: 2025-08-20
Rated 5 out of
5
by
BBKL from
K-cup
Love the coffee maker - it's so easy makes great coffee quickly and I love the ice coffee
Date published: 2025-08-19
Rated 5 out of
5
by
CAMB from
Replacement
Very pleased with the quick replacement. Hoping this one will last.
Date published: 2025-08-15
Rated 5 out of
5
by
Rickwagpablo from
Warranty replacement
My single serve stopped working and after a few questions it was replaced free of charge.Easy
Date published: 2025-08-14
Rated 5 out of
5
by
Kath dobe from
Good morning
Great item, works perfect for single serve coffee
Thanks
Date published: 2025-08-13
Rated 5 out of
5
by
Anonymous from
Warranty service
Top notch service and quick great people to do business with
Date published: 2025-08-13
Rated 5 out of
5
by
Anonymous from
As promised, Keurig has your back
The replacement process was very smooth. My new Keurig showed up in a couple of days. II have owned a few Keurigs. They are very reliable and durable.
Date published: 2025-08-12
Rated 5 out of
5
by
Nancy L W from
K-Supreme
This Keurig so far has been the best one we've gotten. Love the reservoir, beats putting water in the top every time you need a cup.
Date published: 2025-08-12
Rated 5 out of
5
by
Kelzam from
Coffee in a minute.
We enjoy the instant brewing from our Keurig. Our coffee is always freshly made.and hot.
Date published: 2025-08-11
Rated 5 out of
5
by
RSsssss from
Great Customer Service
Customer service was easy to work with and they quickly sent a replacement Keurig when ours stopped working under warranty.
Date published: 2025-08-11
Rated 5 out of
5
by
KGTI from
Warranty replacement
I received my warranty replacement coffee maker really quickly. Great customer service.
Date published: 2025-08-11
Rated 5 out of
5
by
Happy grandma chris from
Good coffee
Love it .!! But this is second one , as Christmas one stopped working in july. They were good to replace it quickly. I had older one I used in mean time, but new one is better.
Date published: 2025-08-11
Rated 5 out of
5
by
derjimmer from
Declined but then accepted.
At first, my request for replacement was declined. After I responded to the decline by resending the requested information, my request for replacement was accepted. Received replacement Kurtis within 4 days.
Date published: 2025-08-10
Rated 5 out of
5
by
Peggy S from
Replacement was easy and prompt.
Replacement was simple and prompt. I called. The person I spoke to told me what I needed to submit - photo of the bar code on the back of the Keurig and proof of purchase. Easy to upload and I had the replacement within a week. Thank you!
Date published: 2025-08-10
Rated 5 out of
5
by
Stogiedog from
Excellent service
I had a problem with my machine and it needed to be replaced. I received a new one in two days. Quick and easy process. Very impressive.
Date published: 2025-08-10
Rated 5 out of
5
by
Sandra Lee Harrill from
Love my Kuerig
My Kuerig machine is in the top 5 things that l depend on daily for the best quality and part of my day.
Date published: 2025-08-09
Rated 5 out of
5
by
Kev 87 from
Awesome
This single serve coffee maker is absolutely amazing with the multi-stream technology the coffee has so much more flavor
Date published: 2025-08-09
Rated 5 out of
5
by
Pam lasrname from
Standing by your product!
Thank you for your prompt attention to my warranty and sending my new Kuerig! Your company stands behind the product and makes right on a problem! Thank you!
Date published: 2025-08-08