Rated 5 out of
5
by
Greg7576 from
Huge upgrade
[This review was collected as part of a promotion.] Bought this in January, 2025 to replace our previous model bought in 2005. Same design footprint, but “better” ergonomics and design details. The control panel is much simpler to work with and filter installation at the base is a breeze. Centerpiece of our kitchen, we are thrilled to have this in our home. Family and guests have all commented how impressive it is in terms of form factor, design and function.
Date published: 2025-06-04
Rated 5 out of
5
by
Jules00 from
Amazing refrigerator!
[This review was collected as part of a promotion.] I bought this over a month ago and it works amazing, holds a lot and the ice maker is fantastic!
Date published: 2024-10-22
Rated 5 out of
5
by
KSatch from
UPGRADE FROM 25 YEAR OLD BUILTIN
[This review was collected as part of a promotion.] Quiet, works great, keeps temperature as set. This was an upgrade from a Kitchenaid 25 years old-a 'builtin.'
Fits like a glove. All dimensions were exactly as stated. Lighting is cool as well and many compartments for various types of refrigerated goods.
Date published: 2024-08-15
Rated 5 out of
5
by
LYNNIED from
Great features
[This review was collected as part of a promotion.] This refrigerator replaced the exact same model but 20 years newer.....the updates are fantastic! I love it!!!!
Date published: 2021-02-15
Rated 5 out of
5
by
Michele from
Great refrigerator
More spacious than my last counter depth refrigerator that I replaced. Love the lighting inside the refrigerator.
Date published: 2021-01-13
Rated 5 out of
5
by
Bo A from
Ease of contro
[This review was collected as part of a promotion.] I fell in love with this unit upon entering the appliance store and immediately purchased it.
Date published: 2020-08-12
Rated 5 out of
5
by
Cindy L. from
Love
[This review was collected as part of a promotion.] I bought about a month and a half ago. I love the looks of it and love the inside size of fridge. I do however wish the freezer had a little more room. I’m very happy with this purchase
Date published: 2020-07-17
Rated 5 out of
5
by
Hopper from
Excellent fridge.
[This review was collected as part of a promotion.] Very happy after getting this big boy installed. Super quiet. The platinum interior and LED lighting is elegant. Doors and drawers operate smoothly. Nice upgrade over the 19 year old Monogram I replaced.
Date published: 2020-04-02
Rated 5 out of
5
by
NC29 from
Well designed
[This review was collected as part of a promotion.] I replaced a Viking for the Kitchenaid and am very please w my choice.
Date published: 2020-03-23
Rated 5 out of
5
by
Sunsetbeachgal from
Love it so far!
[This review was collected as part of a promotion.] We bought this refrigerator to replace a 16 year old built in that died. So far we love it! The refrigerator portion is very efficiently designed, I feel like I have more space than my previous one in the shelves, drawers and on the door. The unit is so very quiet! The only negative is the freezer is small.
Date published: 2020-03-23
Rated 5 out of
5
by
palpa from
Great Replacement
I bought this to replace my tired 35 year old Sub Zero built-in. It fits perfectly in the space, love the self closing door and the adjustable single shelving. And it is so quiet, I was worried it wasn't "on". One complaint - The directions on the web site and the owner's manual to install the air filter are completely inadequate. It took me a long time to find the opening (under the temperature control center) and the IS NO DOOR or marking to direct its placement. You need to be more clear and do a video for this particular model!!!!
Date published: 2020-03-20
Rated 5 out of
5
by
handygal from
Great replacement for a Subzero!
[This review was collected as part of a promotion.] I bought this a couple of months ago to replace my dying Subzero. Very roomy, well designed and lit and attractive. Best of all it fit perfectly!
Date published: 2020-02-28
Rated 5 out of
5
by
Csofar from
Beautiful!
[This review was collected as part of a promotion.] It was just installed, so I haven’t really had a chance to ‘play’ with it.
Date published: 2019-12-16
Rated 5 out of
5
by
Luckyfishbone from
Awesome
[This review was collected as part of a promotion.] Love the stainless steel finish, LED lighting and how fast it cools down...easy to install yourself...only con that I have is I wish you could see the temperature that it is inside the refrigerator and not the temperature you set it at.
Date published: 2019-10-11
Rated 5 out of
5
by
araineyday from
Easy to clean
[This review was collected as part of a promotion.] I purchased my 36" built-in refrigerator over one month ago, to replace the previous 19 year old 36" KitchenAid built-in refrigerator, and am very pleased with the new refrigerator. I love the braided door handles, which are very easy to keep clean. The bins are self-closing, the refrigerator door can stay partially "open" without being totally "open", the interior lights do not light up until after the door is open about 12" (which is a great feature), the interior color of the refrigerator has received plenty of compliments and the freezer spacing is much better (with a separate ice tray bin). Overall, the product is a welcome addition to my kitchen.
Date published: 2019-07-30
Rated 5 out of
5
by
Joe62 from
Very clean built in cabinet look.
[This review was collected as part of a promotion.] Very happy with this commercial look, built in refrigerator. Roomy and the one door allows full access to everything.
Date published: 2019-06-27
Rated 5 out of
5
by
DawnV14 from
Very Spacious
[This review was collected as part of a promotion.] I had this installed a couple weeks ago. It replaced a 16 yr old GE Monogram which had given us nothing but trouble for a long time. I quizzed various repairmen and they all recommend KitchenAid. I went with the single door bottom freezer and so far I am so happy. There is so much more space than our old 36 inch side by side, the interior is beautiful and well thought out and, aside from hearing the ice maker occasionally, it is extremely quiet.
Date published: 2019-06-17
Rated 5 out of
5
by
Cook in Texas from
Counter depth with more space inside
I've had this refrigerator for over a year and am so happy with my choice. The single door gives more room on the door shelves than the french door model. Quiet, efficient, lots of ice for our family. Well lit interior and highly adjustable shelves very helpful. I get many compliments.
Date published: 2019-05-07
Rated 4 out of
5
by
ducksoup from
Nice ... but ice maker driving me crazy
Have had this refrigerator for about 3 years now. Overall we like it. It was considerably less expensive than a SubZero or Viking but had the features & look we were looking for. Not crazy about the lighting as it seems to shut off too soon when closing the door; I don't know if there is an adjustment for this ...but we can live with it. The issue with the ice maker is the swing arm and plastic flapper that raises and lowers with the wire arm. When the unit fills with ice, it ends up knocking off the plastic piece. It happens probably 2x/month. I don't know if there is a fix for this but it is a hassle to reinstall. The ice drawer itself somewhat cumbersome to remove & reinstall also.
See photo....
Date published: 2020-03-29
Rated 4 out of
5
by
Rayreb from
The features I wanted with some nice changes
[This review was collected as part of a promotion.] I’m glad I bought it but I wish it hadn’t come with two damaged areas. Two weeks later I am still waiting for the repairs to occur.
Date published: 2019-09-12
Rated 4 out of
5
by
bobbobbob from
Impressive Refrigerator
[This review was collected as part of a promotion.] We purchased to replace a 20 year old counter depth unit and we are quite happy. I would say that it seems very modern and well made. We would like to see a simple on off switch for ice maker. We like the split shelving giving the option to customize the space well. Perhaps a simple suggestion would be helpful for initial set-up.
Date published: 2019-07-05
Rated 4 out of
5
by
Skippy2 from
Really like the freezer!
[This review was collected as part of a promotion.] I needed a new counter depth fridge. This choice rose to the top. The fridge part seems much smaller than my prior fridge (same brand but older model) yet the freezer part is much better designed and functional. I'm adjusting to the odd LED lights.
Date published: 2019-02-12
Rated 4 out of
5
by
GH80 from
Good overall
I bought this refrigerator just over a year ago. It is quiet, keeps the temp very well and looks great. The platinum interior is a really nice design touch.
Only drawbacks are the drawers in the fridge section - they feel kind of cheap and flimsy for the price of this appliance. Also, the freezer is really cramped - most of the space is allocated to the fridge.
Date published: 2019-02-01
Rated 4 out of
5
by
Beth37 from
New Refrigerator!
I like the counter depth. The only complaint is that the ice maker takes up too much room in the refrigerator.
Date published: 2015-02-28
Rated 3 out of
5
by
bigdogldr from
The Jury is still out.....
[This review was collected as part of a promotion.] This was the only fridge on the market that had the exact same dimensions as the Monogram fridge we needed to replace. The cost was almost the same as the Monogram but it had lower consumer ratings and service issues. At this point, it is too early to tell if this one will last/perform as well as the 22 year old Monogram
The top compartment is difficult to remove and replace but not accessing it very much.
Date published: 2025-05-06
Rated 3 out of
5
by
Hope you don’t like ice from
Good looking exterior- cheap int & ice mkr
[This review was collected as part of a promotion.] I’ve had this for 6 weeks.
The interior drawers are made of cheap thin plastic and faux aluminum. The ice maker only prod 56 small cubes a day per KitchenAid. I’ve had nothing but issues w it. It can be half empty and the ice maker arm in place and still won’t produce ice. But something else.
Date published: 2024-12-15
Rated 3 out of
5
by
PT828 from
Design
[This review was collected as part of a promotion.] I’m not quite sure if this is going to be a fair assessment of this product because we have been waiting patiently since September 2020 for a replacement refrigerator. A replacement was necessary because the interior of the box isn’t square. The replacement was originally quoted as coming in two weeks. It is now February 28, 2021 and there is no replacement refrigerator in sight. Additionally, the two top shelf lights are already burned out, and the filter needs to be changed. Lastly, the ice cubes are generic, awful half moons that get stuck on the side of a glass - I expect a lot more from a refrigerator in this price range.
Date published: 2021-02-27
Rated 1 out of
5
by
JEN 84 from
Worst experience ever. DO NOT PURCHASE KITCHEN AID
[This review was collected as part of a promotion.] Bought this for my new build home. The door is visibly crooked by 1/2" . Had service call and tech said it is definitely defective and can NOT be repaired. Called Kitchen Aid and they said that they can see from the technicians photos that it is definitely crooked but after review it was considered an acceptable variance so too bad. If I don't want it I should sell it on Facebook marketplace. I also purchased the 5 year extended warrenty. A lot of good that did me. They wont stand behind their product even when it is brand new abd just installed. Worst experience ever. Do NOT purchase anything from them, if you do once they get your money they don't care!!!!!!!!
Date published: 2024-08-22
Rated 1 out of
5
by
Bad Box from
Poor service
[This review was collected as part of a promotion.] My wife elected to have this unit installed in our new home upon construction. It was installed and the unit was damage before arrival. Does not fit well, bottom door is bent on the frame and there is frosting due to leakage in the box. Looks horrible; tech has come out and reported what I just have said. To date after 5 months no replacement very little follow up. All of our kitchen was Kitchen Aid appliances at installation. I won't make that mistake again.
Date published: 2021-02-11
Rated 1 out of
5
by
Ed536 from
Unreliable?
[This review was collected as part of a promotion.] This is a factory replacement for the same model which failed multiple times the first year until FINALLY you gave up trying to fix it. All told, we were without a working fridge for about 3 weeks. Ask me in a couple years if this one is any good. I understand the occasional lemon but your delay in replacing it was unforgivable.
Date published: 2019-02-12
