Rated 5 out of
5
by
Phil B from
My Thoughts, that's all....
I have had a super good experience with Mr Cool, from before questions on 'chat' to ordering and after installation questions. No doubt I would do it again.
Date published: 2025-10-20
Rated 5 out of
5
by
GioP from
Mr Cool 18000 BTU 5th generation mini split system
The Mr Cool 18,000 BTU mini split system 5th generation system is working great. I was able to install it myself with the included step by step instructions. I also went with the Mr Cool line cover plates to protect the lines but to also give it a clean finished look.
Date published: 2025-08-13
Rated 5 out of
5
by
Paulb from
Easy installation
New pole barn installation, easy and straight forward.
Date published: 2019-12-26
Rated 5 out of
5
by
YeseniaN1987 from
Great
Very good product, I was surprised how good it worked in my small room.
Date published: 2019-12-14
Rated 5 out of
5
by
GDOakes from
Works great once factory mis-wiring corrected
Easy installation and hook up however terminal block mis-wired from factory. After a couple of discussions with tech support( who were great) got wiring corrected and unit fired right up.
Date published: 2019-10-11
Rated 5 out of
5
by
Nightcloud from
Couldn’t Be Happier
This is the best investment I could have made living here in the south. I am very pleased with the features this unit was created with. I use the Sleep feature every night to save on the electric bill and speaking of electric bill mine has dropped substantially since putting this unit in, very efficient. As long as you think through what you are about to do it installs beautifully. The Remote has every choice for your comfort that you could imagine. I am very pleased.
Date published: 2019-09-19
Rated 5 out of
5
by
Tambabs from
Great install
DIY is a great kit. Sealed and easy to install. Want two more for my home.
Date published: 2019-09-14
Rated 5 out of
5
by
Gtcoastie from
Great unit and Outstanding Customer Service!
Great unit and OUTSTANDING Customer Service!
Bought this for a detached workshop and worked really well for first month +. Cooled the area down quickly and very straightforward DIY installation. Had a loss of cooling and enjoyed great communication from Customer Service who walked me through some potential problems and when none worked, another unit was sent no questions. New one was a quick install and works perfectly. Very happy! Thanks Mr. Cool!
Date published: 2019-09-10
Rated 5 out of
5
by
Brody from
Easy to Install for average DIYer
I am fairly comfortable doing electrical wiring so this was a breeze to install. No special HVAC tools needed! I was quoted 4 times the cost of this unit for a pro to install a similar unit. Mr Cool delivers more features and I saved a fortune!
Date published: 2019-09-06
Rated 5 out of
5
by
Jack56 from
love it!
Just purchased and installed. super easy. No leaks after installing oer i structions.
Date published: 2019-09-02
Rated 5 out of
5
by
Chrisidcw from
Easy install
Bought this during the hottest month for my cottage, installed in a couple hours and ready to go with minimal issues, adding another to a rental unit we own
Date published: 2019-08-31
Rated 5 out of
5
by
apish from
Installed all by ourselves. Saved thousands
We purchased this unit for our granny flat. 700 sq ft. Works great! Very happy with install ease, product works great for cool. Haven't needed the heater yet.
Date published: 2019-08-18
Rated 5 out of
5
by
Corky’s Dogg House from
Puts out the cold air!!!
Installed this in our fast food restaurant during a mini Midwest heat wave. Our seating area was running 89 degrees during the day!!! And could only drop to about 82 overnight because of refrigeration and “leftover” heat from appliances. Over the first night it dropped it all the way to 65 and was able to maintain 72 the next day with all the appliances on and people opening and closing the door all day!!! I’m impressed.
Date published: 2019-08-14
Rated 5 out of
5
by
JimBeaux from
Easy install
installation was straight forward and every thing is working fine
Date published: 2019-08-09
Rated 5 out of
5
by
Louiemg from
Sleek & effective
Recently installed in our rental and our tenants are extremely grateful
with both the design and splendid performance!
Date published: 2019-08-05
Rated 5 out of
5
by
wingsaseagles from
Nice and Quiet
Just had this installed this weekend at our cabin I am very pleased with it's performance and quietness. I would have done the install myself but recently tore up my knee and needed help
Date published: 2019-07-29
Rated 5 out of
5
by
innerpeaz from
Cools a hot garage!
I just put the unit up and it’s working wonderful and the guidelines are straightforward just follow them to the letter you’ll be happy
Date published: 2019-07-23
Rated 5 out of
5
by
Nmurley from
Wonderful unit
I got this unit to cool and dehumidify my 1000 sq ft basement compromised of 5 rooms.
Mounted in the main living area. I leave the doors open to other rooms open. It handles this effortlessly.
The unit is whisper quiet. Followed the instructions, everything worked fine with no adjustments.
The instructions can be a little confusing, since some seem to be generic to other units and some seem specific to yours. I watched some YouTube videos from others which was very helpful, then averaged them all and took my path. The units are of excellent quality in my opinion. Give it an A+. The instructions, I would
give a C. I plan to get 2 more of these units in the future, for the upstairs.
( I have the 18,000 btu DIY) I feel the 12,000 would have been adequate for me, but wanted to be sure.
On a humid 90deg day I think I could cool down to 50deg. My basement is insulated though.
Date published: 2019-07-15
Rated 5 out of
5
by
John 72 from
Easy to install
Very easy to install and cooled off area well bought 18 k for living room and a 12k for bedroom
Date published: 2019-07-14
Rated 5 out of
5
by
Pugdog605 from
Awesome unit!!
I just installed this unit. Only took a couple of hours. Very easy setup. Helpful website and great YouTube videos.
Date published: 2019-06-23
Rated 5 out of
5
by
Dana from
Nice one
Looks great, cool very fast, quiet, not that hard to install.
Date published: 2019-06-12
Rated 5 out of
5
by
Benio from
Overall great features
I bought this last year very happy with my purchase, I might buy another one this year
Date published: 2019-06-09
Rated 5 out of
5
by
Mikey from
Great features and easy install
This unit is so quiet and cools the whole first floor
Date published: 2019-05-30
Rated 5 out of
5
by
Bernie from
Great value for the price
I purchased this 2 zone 18000 btu mini split system from HD 6 months ago. It was easy to install. I had a local HVAC contractor do the final inspections. They pressurized and evacuated the system to verify no leaks. Once that was complete the added the refrigerant and tested the system. Up until now I have been using it primarily for heat. But summer is coming and it appears to work great on cool as well. My local contractor was impressed with the design of the unit and how easy it was to finish installation. So far the unit has worked great.
Date published: 2019-04-24
Rated 4 out of
5
by
Timlin from
Very quiet
We recently bought the DIY 18k unit. We love it. Anxious to see how good it works in winter
Date published: 2019-07-30
Rated 4 out of
5
by
Mac1983 from
Straight forward installation!
Just got this unit and it has surprised me. Now my 1500sqft shop is comfortable to work in.
Date published: 2019-07-18
Rated 4 out of
5
by
MrCoolinPHill from
Great unit!
I love this unit so far. It's been a life saver in our garage where we needed it. We kept buying normal fans before trying out this Mr Cool unit and are so glad we did. I had to lower it one star because I can't connect to it via the app.
Date published: 2019-06-26
