Rated 5 out of
5
by
RoseG6 from
Looks Incredible, Super Quiet and Insane Capacity
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG
So yes, I got this product as a gift through my son but everything I'm saying is completely honest. This is the most elegant laundry machine I have ever seen and it feels like you can put an endless amount of clothes in the washer before it's full. I'm still learning all the washer settings but so far it's been pretty easy to learn. The touchscreen makes it very easy to use. When it's running it's really quiet when you consider how much it's washing. I tried the fast wash mode the other day and it was done in 30 minutes. It's a really complete and luxorious washing machine... And I never thought I would say the word luxorious when talking about a washing machine. I also never thought I would invite guests into the laundry room to show off my washing machine but I'm doing that now too... :)
Date published: 2026-03-18
Rated 5 out of
5
by
LesleyJB99 from
Quiet, Easy to Use, and Handles Large Loads
[This review was collected as part of a promotion.] I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I’ve been really happy with this washer so far. It’s extremely easy to use and so so quiet, which makes a big difference since our laundry area is close to our main living space. The machine looks super sleek, offers a lot of different cycle options, and it’s easy to choose the right setting depending on what you’re washing. I also like that the machine uses water very efficiently, so you don't end up using excessive water.
One of the things I appreciate most is the large capacity. It handles very large loads with no problem, and I’ve been able to wash bulky items like comforters super easily. Everything comes out very clean, and the controls are simple and straightforward.
Overall, it’s a great washer that’s quiet, and very easy to use!
Date published: 2026-03-13
Rated 5 out of
5
by
Hailey_Shin from
Love it!
[This review was collected as part of a promotion.] The delivery was so smooth and installation was quick.
I love it’s sleek and modern design. Very quiet machine, barely hear the noise.
Huge capacity, easy to operate. I didn’t even need to read the manual.
I am very happy with my new washer.
I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG
Date published: 2026-02-25
Rated 5 out of
5
by
Scotty W from
Quiet, Powerful, and a Big Upgrade
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
We’ve been using the WM9900HSA and it’s been a great upgrade. It has a large capacity, so I can wash bedding and towels in fewer loads, and the spin cycle leaves clothes noticeably drier. It’s also much quieter than our old washer.
We also purchased the matching washer pedestal, which I highly recommend. The added height makes loading and unloading much more comfortable, and the extra storage space is a bonus.
I like how sleek it looks and how easy the controls are to use. Overall, it feels high-end, efficient, and does a thorough job cleaning. I’m really happy with it so far.
Date published: 2026-02-25
Rated 5 out of
5
by
Kang L from
From Skeptical to Seriously Impressed
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
Here's my review:
I’ve used this washer about 6 times over the past 6 weeks, and I genuinely look forward to doing laundry with it! ;)
First, it’s beautiful. I love the clean, minimal design. There aren’t a bunch of knobs and buttons everywhere. It’s just a sleek touchscreen panel, and it makes the whole laundry area feel more modern.
The feature I ended up loving (a lot) the most is the automatic detergent dispenser (ezDispense). I was actually concerned about this because I had seen some mixed reviews, but it completely won me over. You get two detergent reservoirs, so you don’t have to measure detergent every time or keep bottles sitting out. I currently use one for my regular detergent and the other one for delicates. Once they’re filled, you can just put the bottles away and forget about it — it makes the space feel so much tidier.
The reservoirs are also bigger than they look, which surprised me. When I first turned the machine on, it gave me a empty detergent error, but that was just because ezDispense setting is turned on by default. If you don’t want to use it, you can turn off the setting or even configure it to use just one reservoir. I also love that you can set the exact amount of detergent you want as the default and tweak it per load if needed. It feels very customizable without being complicated.
The preset cycles have also been really nice. I’ve tried AI wash, swimwear, dresses, and bedding. I especially love the swimwear cycle (I never thought about having swimwear washed by a machine; always handwashed them before.. so I''m happy!). It’s nice not having to think too much about the settings; the machine kind of takes care of it for you.
Performance-wise, it just does its job really well. It handles large loads easily, and it’s surprisingly quiet. Even during high spin cycles, it stays very stable and doesn’t shake or move around.
The ThinQ app is another small thing that I didn’t think I’d care about but actually appreciate. Getting notifications when a cycle finishes is convenient, especially when I’m doing other things around the house.
Overall, I’m honestly impressed. It feels thoughtfully designed, powerful, and easy to use. I didn’t get the SideKick pedestal washer initially, but after using this, I can see how it would be an amazing addition — I’ll probably add it later.
Date published: 2026-02-25
Rated 5 out of
5
by
JinL from
Premium in Every Detail
[This review was collected as part of a promotion.] I am a family of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
This is my first time using a Signature product, and now I truly understand why it is considered a premium line. Even though it features a touchscreen, the interface is incredibly smooth and responsive. Everything transitions quickly and effortlessly.
The capacity is impressive. It easily handles large loads, including bulky bedding, without any issues. I connected it with LG ThinQ, and I was honestly surprised by how many features are available. There are so many settings I can configure and personalize. Being able to customize the washer to fit my own preferences makes it extremely convenient and enjoyable to use.
One feature I especially appreciated is the interior light. When I ran my first load, I was curious to see how it was performing. Being able to turn on the light and check inside while it was running gave me reassurance that everything was working properly.
There has been a lot of discussion about the automatic detergent dispenser, and I agree that it can feel a bit confusing at first. I adjusted some settings incorrectly in the beginning and accidentally ran a load without detergent. However, once I got used to the system, I found it incredibly convenient. It also made me realize that I had been using far more detergent than necessary before. The automatic dispensing system helps ensure the proper amount is used every time.
I also purchased the SideKick pedestal washer as an accessory. It integrates seamlessly with the main unit, and I can control it directly from the primary washer. That level of integration is both convenient and thoughtfully designed.
As for drawbacks, the detergent drawer is located at the bottom of the machine. Most washers have it positioned at the top, so having it lower does feel slightly inconvenient. Additionally, there is no dedicated bleach compartment, which may be a downside for some users.
Aside from those points, the washing performance is excellent. It is spacious, powerful, and overall an outstanding washer.
Date published: 2026-02-17
Rated 5 out of
5
by
WM9900HSA from
A Beautiful Upgrade That Exceeded My Expectations
[This review was collected as part of a promotion.] I am a [friend or family member] of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I’ve always known that among Korean brands, LG stands at the top when it comes to home appliances. That’s why our washer and dryer were already LG, and we’ve been extremely satisfied with them—they were the top-tier models at the time of purchase and have performed beautifully.
When I found out that I had been selected to try this new washer, I honestly felt like I had won the lottery. Seeing it in person made me even happier—the design is sleek, modern, and truly luxurious. It instantly elevated the look of our laundry room.
Since I was already familiar with LG products, getting started was effortless. What impressed me most was how thoroughly it cleans with just a small amount of detergent. Once again, I’m amazed by LG’s outstanding quality and performance.
I feel honored to have had this opportunity, and I’m already convincing my husband that we should upgrade our dryer to the matching model. Having the full set would make our laundry room look even more elegant and cohesive.
Thank you, LG!
Date published: 2026-02-14
Rated 5 out of
5
by
echoi73 from
Huge Capacity & Smart Features
[This review was collected as part of a promotion.] "I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG."
This commercial-sized washer is an absolute beast. The capacity is incredible—I can toss in a large, overflowing laundry basket and still have room to spare. While the massive drum means I have far fewer laundry days, the only "danger" is letting the clothes pile up since I know the machine can handle a mountain of laundry in a single cycle.
The automatic detergent and softener dispenser is a total game-changer. I just fill the bottom tray with detergent and softener, and the machine intelligently senses the load size to dispense the perfect amount every time. It’s a lifesaver for a busy household; there’s no more measuring or messy pouring, and it's so simple even my kids can do their laundry now.
Operationally, the machine is impressively quiet. It’s barely audible until it hits the high-speed spin cycle. I also appreciate the accuracy of the "time remaining" display, which takes the guesswork out of when a load will actually be finished.
My only minor gripe is the all-touch screen. I personally prefer the tactile feel of a traditional dial/buttons, but I have to admit the display is sleek and very responsive once you get the hang of it.
Overall, this is a robust, intelligent appliance that genuinely takes the chore out of laundry. It is a must-have for large families or anyone tired of cramming bulky items into standard-sized machines.
Date published: 2026-02-12
Rated 5 out of
5
by
Randi girl from
Clothes are so soft!
[This review was collected as part of a promotion.] We had a smaller capacity washer and dryer and switched to this new LG Signature model including the sidekick washer. The capacity provides so much room especially in the dryer that everything feels much softer coming out. We also switched the dryer from gas to electric and I think that also made a difference. We connected the sidekick to the main washer control panel and it is so convenient to use both washers. The AI cycle is the one we utilize the most as it selects based on what is put in the washer or dryer. Very satisfied with both the washer and dryer.
Date published: 2026-02-12
Rated 5 out of
5
by
Anonymous from
Great machine (WM9900HSA) Review
[This review was collected as part of a promotion.] We’ve been using the LG SIGNATURE WM9900HSA washer for several weeks now, and it has completely changed how we think about laundry. This washer feels truly premium in both performance and design.
The first thing you notice is how quiet and smooth it is. Even with large or bulky loads, the machine runs with minimal vibration, which makes a big difference in a home setting. Everyone in my household has commented about this.
It looks sleek and modern in the laundry room and definitely lives up to the LG SIGNATURE name. My favorite feature is the AI wash and the fact that I can start the load from my iphone. I've never experienced a wifi washer and it's a game changer.
Overall, this washer delivers, and feels very high-end; it's absolutely worth it.
I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
Date published: 2026-02-11
Rated 5 out of
5
by
jacypark from
A True Upgrade to My Laundry Routine
[This review was collected as part of a promotion.] I am a [friend or family member] of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I received the LG SIGNATURE WM9900HSA washer as a gift, and after using it for a while, I can honestly say I’m very impressed.
Before this, I had a large-capacity GE washer. Even though it was designed for big loads, I often felt like my clothes didn’t come out as clean as I hoped. I also felt a bit nervous whenever I washed bulky items like comforters because the machine would sometimes become unbalanced and cause strong vibration during the cycle.
With this LG washer, I noticed a difference right away. The cleaning feels much more thorough, and even when I wash heavy or oversized loads, the machine runs smoothly with very little vibration and stays stable. Now I don’t feel worried starting a big load, which has been a huge relief.
One feature I’ve really appreciated is the steam cycle. It gives me extra confidence that clothes, bedding, and towels are being cleaned more deeply, and it’s especially nice for items that need a more hygienic wash.
I also love the design — it looks sleek and modern, and the large touch screen makes everything feel high-end but still easy to use. The controls are intuitive, so I got used to it pretty quickly.
The large capacity has been one of the biggest benefits for my household. I can wash bedding and big loads without splitting them up, which saves a lot of time. It’s also quieter than I expected.
Another feature I really appreciate is the automatic detergent dispenser. Not having to measure detergent every time is surprisingly convenient, especially on busy days.
Overall, this washer feels like a true premium upgrade for me. It not only looks beautiful but also gives me confidence that my laundry is getting properly cleaned without the issues I experienced before. I’ve been very happy with it.
Date published: 2026-02-11
Rated 5 out of
5
by
mdab12 from
Nice washer to own - good functionality and looks!
[This review was collected as part of a promotion.] I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I used this product for about two weeks now and I am very pleased with the capacity, cycle options, ease of operation and looks! One of the main concerns in older reviews regarding soap dispenser error seems to be resolved now, as we didn't face it so far. Cycles are easy to choose from the interface and the washer performed well with various loads (bedding, washable rug, regular clothes). Noise levels are okay as well. Looks very sleek and is a great addition to our laundry with existing LG dryer we got last year. Overall I am very satisfied with the product so far, will definitely recommend to others.
Date published: 2026-02-10
Rated 5 out of
5
by
min2025 from
A sleek and modern appliance
[This review was collected as part of a promotion.] I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I
To start, my old washer was almost 15 years old and was on its last legs. Being able to switch it out for a new LG washer made it a great point of comparison - it looks sleek and modern, and has a much larger capacity than what I was used to. There is a slight learning curve with using the touchpad screen, but honestly I do not want to deduct stars for that reason as again, my old washer was much more outdated and did not have any of the new technologies. The design is sleek and the noise level is minimum, with no distracting vibrations. Last but not least, the amount of detergent I have to use for a load is much smaller than what my previous washer needed in order to clean the clothes.
An investment up front, and the quality is truly felt.
Date published: 2026-02-10
Rated 5 out of
5
by
Jina H from
Gorgeous! Upgraded home with LG signature
[This review was collected as part of a promotion.] I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
The moment you see this washing machine, you can't help but say, 'Wow.' If you own appliances from brands like Wolf or Sub-Zero, I believe the LG SIGNATURE line is the only one that truly matches that caliber. I used a family member discount to purchase the dryer, SideKick, and pedestal, and the moment they were installed, I felt like my home’s value jumped by hundreds of thousands of dollars.
I was already using a top-of-the-line LG model before, but this one doesn't just have a more stunning exterior and design—it cleans exceptionally well, too. The capacity is so massive that even large comforters fit with room to spare, which seems to result in a cleaner wash that is gentle on fabrics without any damage.
When I placed the order, I was slightly concerned about negative reviews regarding 'detergent error messages.' However, since we use laundry pods, we can simply ignore those alerts and move on. The keypad is also incredibly intuitive, operating with a simple touch just like an iPhone. Selecti And this machine is very quiet !!!
Upgrading to this machine was definitely the right move, and I think it will play a big part in getting a great price when I eventually sell my home. It truly feels like a choice that upgraded our entire house by a level. Once you see the photos I uploaded, you’ll definitely want to upgrade yours, too. It’s absolutely gorgeous.
Date published: 2026-02-09
Rated 5 out of
5
by
JK Kim from
Huge capacity Washing Machine
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
The best part is it’s got a huge capacity, automatic dispenser, and smart AI features. It’s also super quiet. The only downside is it just has two dispensers for detergent and softener — no spot for bleach.
Date published: 2026-02-08
Rated 5 out of
5
by
JKLian from
Stylish, quiet and with great features!
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. One of the nicest washing machines I've ever used. The built in AI technology helps take the guess work out of selecting the washing settings for your clothes as it automatically picks the settings based on the types of fabric in the wash! I also like that it is able to handle a large capacity during a single wash, automatically dispenses the appropriate detergent amounts and is so quiet when in use. I've recently started using the ThinQ app to customize washer modes for certain types of fabrics that I wash and may require more care. Overall, I am very happy with the performance of the washer and love the sleek look!
Date published: 2026-02-06
Rated 5 out of
5
by
Dsohn from
Huge capacity; quiet
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Having said that, I am a long-time LG customer, and this washer did not disappoint! I love the capacity - we live in cold NE state so a washer that can handle thicker bedsheets and blanket is a must. It is very quiet and given its capacity, not as bulky in size. I am planning to buy the matching dryer when my current one needs replacing.
Date published: 2026-02-05
Rated 5 out of
5
by
Anthony Perrelli from
Great washer
[This review was collected as part of a promotion.] I am a friend of an LG employee and I received this product at a discounted price. All opinions expressed in this post are personal and should not be attributed to LG.
As a busy parent with a growing family, I needed a washer that could keep up with our schedule and the constant stream of laundry that comes with it. The LG WM9900HSA has been a total game‑changer for us.
The massive 5.8 cu. ft. capacity is honestly one of my favorite features. I can wash our toddler’s clothes, my work outfits, and even a full load of bedding in one go. It’s cut down the number of loads we do each week, which is huge when you’re juggling work, daycare pickups, and everything else life throws at you.
The TurboWash 360° feature is another lifesaver. It speeds up the wash cycle and washes great every time— even the messy kid stuff. And for a machine this powerful, it’s surprisingly quiet, great for night time loads.
I also love the smart features. Being able to check cycle status from my phone or get a notification when a load is done fits perfectly with our on‑the‑go lifestyle. The stainless finish looks great in our laundry room, and the controls are simple enough that neither of us has to think too hard about which setting to use.
Overall, the WM9900HSA has made laundry feel less like a chore and more like something we can actually stay ahead of. For any young family trying to balance time, The matching dryer DLEX9900 pairs great with this washer. With 9 cu. Ft. Of capacity gets clothes and bulky items dry faster. I also love the steam feature for getting rid of wrinkles in minutes without needing to iron.
Date published: 2026-01-31
Rated 5 out of
5
by
Sean A from
Huge! and so quiet
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
This washing machine is an absolute unit. The 5.8 cu. ft. capacity is huge! Comforters, big family loads, no problem. It honestly took my family a couple days to fill it up to run one load.
The AI Wash feature is pretty cool! It figures out the load size and how dirty everything is, then adds the right amount of detergent on its own. I don’t have to pour in detergent every time, just fill up the large basin and press run.
It’s also so quiet and efficient. I almost forgot to change the load over to the dryer because I couldn't tell if it was running or had finished.
Date published: 2026-01-28
Rated 5 out of
5
by
laundrymomnomore from
What a huge tub you have!
[This review was collected as part of a promotion.] My brother is an LG employee, and I received this product for free in exchange for my honest review. However, these are my personal opinions and not those of LG.
This washer is HUGE or as people from New York say "YUGE". With 6 kids, I went from 8 loads a week for my family to 3 just to separate colors. That is efficiency. It's got all the modern features you want and while the price tag is a little spendy, almost all appliances are these days. But, again, if you can do fewer loads that saves time and money. I didn't find it overly loud or clunky, but my old washer was... well, old. So comparison might not be fair.
Date published: 2026-01-27
Rated 5 out of
5
by
MarkJI from
Quiet, Pretty Combo that works great for me
[This review was collected as part of a promotion.] A friend of mine works at LG so I thought I would try this washer and dryer combo out to see if it was as good as he claimed. Well, the items are beautiful and really dress up a laundry room. Super quiet and the app is nice when I have to step away and monitor loads. Both the washer and dryer hold a lot so I can often consolidate multiple loads into one. I've read the other reviews about the detergent dispensing drawer but I use the washing pods so I don't really experience that ever. So far so good on my side, hopefully you experience it the same.
Date published: 2026-01-23
Rated 5 out of
5
by
Lchapple from
Great Product
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
The washer is amazing and offers many settings that are perfect for our family of 5. Whether it's a normal wash, bedding, delicates, etc, the washer offers a selection for all our needs. I specifically love the capability to have 2 different detergents to select from which helps for washing the adults and kids clothes. The EZ dispenser is fantastic and minimizes time in the laundry room. I'd recommend adding the pedestals for the extra height and storage space.
Date published: 2026-01-22
Rated 5 out of
5
by
Daniel Brown from
So Pretty and Work So Good!
The design is so pretty and looks very luxury! My friends all say it’s so beautiful. I didn’t think it will work this good because some reviews not so good, but really it’s amazing. I like it so much and I want to tell my friends to buy too!
Date published: 2025-11-13
Rated 4 out of
5
by
washingmachineluver from
Aesthetically pleasing and functional
[This review was collected as part of a promotion.] I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
Looks super sleek and modern while simple to use. The automatic detergent dispenser is very convenient since it will measure out the appropriate amount for every wash. Very large capacity makes it easy to washing bedding in one go. There are a lot of handy cycles like the steam cleaning and self clean options.
Date published: 2026-03-18
Rated 4 out of
5
by
J RAY from
Luxury and quite comfortable.
[This review was collected as part of a promotion.] I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
This beast of a washer is perfect for large families. The “Mega Capacity” is true—a king-sized comforter and a week’s worth of towels fit in one load. The TurboWash feature cleans them thoroughly in 30 minutes. Its striking appearance and modern touchscreen make it stand out from other washers. It’s quite similar to being able to sleep next to it.
Date published: 2026-01-21
Rated 1 out of
5
by
Jimmy from
Washer hasn't worked since Day 1
It's been broken since the day it was delivered. A tech was sent out and said it needs parts. Weeks later, I'm told the parts are still not available.
Date published: 2025-11-25
Rated 1 out of
5
by
GBOlaz from
Bad Design
From the door the dispenser “ door open issue started. Secondly, I am not sure what LG was thinking by not including liquid bleach in the dispenser.. This move is awful and insensitive.
Date published: 2025-09-20
Rated 1 out of
5
by
Anonymous from
Really Disappointed
I am really disappointed in the washers performance. I loved my old washer and dryer, we moved, so I bought the top of the line. I focused on large capacity. I don’t like that there is no bleach compartment and having the soap and softener preloaded makes it impossible to switch between laundry products. I am also disappointed in the amount of stains that remain on our clothes after washing them. My whites aren’t getting white and towels don’t smell fresh. So expensive and I’m soooo disappointed.
Date published: 2025-08-30
