Rated 5 out of
5
by
JinL from
Premium in Every Detail
[This review was collected as part of a promotion.] I am a family of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
This is my first time using a Signature product, and now I truly understand why it is considered a premium line. Even though it features a touchscreen, the interface is incredibly smooth and responsive. Everything transitions quickly and effortlessly.
The capacity is impressive. It easily handles large loads, including bulky bedding, without any issues. I connected it with LG ThinQ, and I was honestly surprised by how many features are available. There are so many settings I can configure and personalize. Being able to customize the washer to fit my own preferences makes it extremely convenient and enjoyable to use.
One feature I especially appreciated is the interior light. When I ran my first load, I was curious to see how it was performing. Being able to turn on the light and check inside while it was running gave me reassurance that everything was working properly.
There has been a lot of discussion about the automatic detergent dispenser, and I agree that it can feel a bit confusing at first. I adjusted some settings incorrectly in the beginning and accidentally ran a load without detergent. However, once I got used to the system, I found it incredibly convenient. It also made me realize that I had been using far more detergent than necessary before. The automatic dispensing system helps ensure the proper amount is used every time.
I also purchased the SideKick pedestal washer as an accessory. It integrates seamlessly with the main unit, and I can control it directly from the primary washer. That level of integration is both convenient and thoughtfully designed.
As for drawbacks, the detergent drawer is located at the bottom of the machine. Most washers have it positioned at the top, so having it lower does feel slightly inconvenient. Additionally, there is no dedicated bleach compartment, which may be a downside for some users.
Aside from those points, the washing performance is excellent. It is spacious, powerful, and overall an outstanding washer.
Date published: 2026-02-17
Rated 5 out of
5
by
Randi girl from
Clothes are so soft!
[This review was collected as part of a promotion.] We had a smaller capacity washer and dryer and switched to this new LG Signature model including the sidekick washer. The capacity provides so much room especially in the dryer that everything feels much softer coming out. We also switched the dryer from gas to electric and I think that also made a difference. We connected the sidekick to the main washer control panel and it is so convenient to use both washers. The AI cycle is the one we utilize the most as it selects based on what is put in the washer or dryer. Very satisfied with both the washer and dryer.
Date published: 2026-02-12
Rated 5 out of
5
by
jacypark from
A True Upgrade to My Laundry Routine
[This review was collected as part of a promotion.] I am a [friend or family member] of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I received the LG SIGNATURE WM9900HSA washer as a gift, and after using it for a while, I can honestly say I’m very impressed.
Before this, I had a large-capacity GE washer. Even though it was designed for big loads, I often felt like my clothes didn’t come out as clean as I hoped. I also felt a bit nervous whenever I washed bulky items like comforters because the machine would sometimes become unbalanced and cause strong vibration during the cycle.
With this LG washer, I noticed a difference right away. The cleaning feels much more thorough, and even when I wash heavy or oversized loads, the machine runs smoothly with very little vibration and stays stable. Now I don’t feel worried starting a big load, which has been a huge relief.
One feature I’ve really appreciated is the steam cycle. It gives me extra confidence that clothes, bedding, and towels are being cleaned more deeply, and it’s especially nice for items that need a more hygienic wash.
I also love the design — it looks sleek and modern, and the large touch screen makes everything feel high-end but still easy to use. The controls are intuitive, so I got used to it pretty quickly.
The large capacity has been one of the biggest benefits for my household. I can wash bedding and big loads without splitting them up, which saves a lot of time. It’s also quieter than I expected.
Another feature I really appreciate is the automatic detergent dispenser. Not having to measure detergent every time is surprisingly convenient, especially on busy days.
Overall, this washer feels like a true premium upgrade for me. It not only looks beautiful but also gives me confidence that my laundry is getting properly cleaned without the issues I experienced before. I’ve been very happy with it.
Date published: 2026-02-11
Rated 5 out of
5
by
mdab12 from
Nice washer to own - good functionality and looks!
[This review was collected as part of a promotion.] I am a family member of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I used this product for about two weeks now and I am very pleased with the capacity, cycle options, ease of operation and looks! One of the main concerns in older reviews regarding soap dispenser error seems to be resolved now, as we didn't face it so far. Cycles are easy to choose from the interface and the washer performed well with various loads (bedding, washable rug, regular clothes). Noise levels are okay as well. Looks very sleek and is a great addition to our laundry with existing LG dryer we got last year. Overall I am very satisfied with the product so far, will definitely recommend to others.
Date published: 2026-02-10
Rated 5 out of
5
by
JK Kim from
Huge capacity Washing Machine
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
The best part is it’s got a huge capacity, automatic dispenser, and smart AI features. It’s also super quiet. The only downside is it just has two dispensers for detergent and softener — no spot for bleach.
Date published: 2026-02-08
Rated 5 out of
5
by
Dsohn from
Huge capacity; quiet
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. Having said that, I am a long-time LG customer, and this washer did not disappoint! I love the capacity - we live in cold NE state so a washer that can handle thicker bedsheets and blanket is a must. It is very quiet and given its capacity, not as bulky in size. I am planning to buy the matching dryer when my current one needs replacing.
Date published: 2026-02-05
Rated 5 out of
5
by
Anthony Perrelli from
Great washer
[This review was collected as part of a promotion.] I am a friend of an LG employee and I received this product at a discounted price. All opinions expressed in this post are personal and should not be attributed to LG.
As a busy parent with a growing family, I needed a washer that could keep up with our schedule and the constant stream of laundry that comes with it. The LG WM9900HSA has been a total game‑changer for us.
The massive 5.8 cu. ft. capacity is honestly one of my favorite features. I can wash our toddler’s clothes, my work outfits, and even a full load of bedding in one go. It’s cut down the number of loads we do each week, which is huge when you’re juggling work, daycare pickups, and everything else life throws at you.
The TurboWash 360° feature is another lifesaver. It speeds up the wash cycle and washes great every time— even the messy kid stuff. And for a machine this powerful, it’s surprisingly quiet, great for night time loads.
I also love the smart features. Being able to check cycle status from my phone or get a notification when a load is done fits perfectly with our on‑the‑go lifestyle. The stainless finish looks great in our laundry room, and the controls are simple enough that neither of us has to think too hard about which setting to use.
Overall, the WM9900HSA has made laundry feel less like a chore and more like something we can actually stay ahead of. For any young family trying to balance time, The matching dryer DLEX9900 pairs great with this washer. With 9 cu. Ft. Of capacity gets clothes and bulky items dry faster. I also love the steam feature for getting rid of wrinkles in minutes without needing to iron.
Date published: 2026-01-31
Rated 5 out of
5
by
laundrymomnomore from
What a huge tub you have!
[This review was collected as part of a promotion.] My brother is an LG employee, and I received this product for free in exchange for my honest review. However, these are my personal opinions and not those of LG.
This washer is HUGE or as people from New York say "YUGE". With 6 kids, I went from 8 loads a week for my family to 3 just to separate colors. That is efficiency. It's got all the modern features you want and while the price tag is a little spendy, almost all appliances are these days. But, again, if you can do fewer loads that saves time and money. I didn't find it overly loud or clunky, but my old washer was... well, old. So comparison might not be fair.
Date published: 2026-01-27
Rated 5 out of
5
by
MarkJI from
Quiet, Pretty Combo that works great for me
[This review was collected as part of a promotion.] A friend of mine works at LG so I thought I would try this washer and dryer combo out to see if it was as good as he claimed. Well, the items are beautiful and really dress up a laundry room. Super quiet and the app is nice when I have to step away and monitor loads. Both the washer and dryer hold a lot so I can often consolidate multiple loads into one. I've read the other reviews about the detergent dispensing drawer but I use the washing pods so I don't really experience that ever. So far so good on my side, hopefully you experience it the same.
Date published: 2026-01-23
Rated 5 out of
5
by
Lchapple from
Great Product
[This review was collected as part of a promotion.] I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
The washer is amazing and offers many settings that are perfect for our family of 5. Whether it's a normal wash, bedding, delicates, etc, the washer offers a selection for all our needs. I specifically love the capability to have 2 different detergents to select from which helps for washing the adults and kids clothes. The EZ dispenser is fantastic and minimizes time in the laundry room. I'd recommend adding the pedestals for the extra height and storage space.
Date published: 2026-01-22
Rated 5 out of
5
by
Daniel Brown from
So Pretty and Work So Good!
The design is so pretty and looks very luxury! My friends all say it’s so beautiful. I didn’t think it will work this good because some reviews not so good, but really it’s amazing. I like it so much and I want to tell my friends to buy too!
Date published: 2025-11-13
Rated 4 out of
5
by
J RAY from
Luxury and quite comfortable.
[This review was collected as part of a promotion.] I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
This beast of a washer is perfect for large families. The “Mega Capacity” is true—a king-sized comforter and a week’s worth of towels fit in one load. The TurboWash feature cleans them thoroughly in 30 minutes. Its striking appearance and modern touchscreen make it stand out from other washers. It’s quite similar to being able to sleep next to it.
Date published: 2026-01-21
Rated 1 out of
5
by
GBOlaz from
Bad Design
From the door the dispenser “ door open issue started. Secondly, I am not sure what LG was thinking by not including liquid bleach in the dispenser.. This move is awful and insensitive.
Date published: 2025-09-20
Rated 1 out of
5
by
Anonymous from
Really Disappointed
I am really disappointed in the washers performance. I loved my old washer and dryer, we moved, so I bought the top of the line. I focused on large capacity. I don’t like that there is no bleach compartment and having the soap and softener preloaded makes it impossible to switch between laundry products. I am also disappointed in the amount of stains that remain on our clothes after washing them. My whites aren’t getting white and towels don’t smell fresh. So expensive and I’m soooo disappointed.
Date published: 2025-08-30
