Rated 5 out of
5
by
Happy Customer from
I just love them!
[This review was collected as part of a promotion.] I have been using these items for several months and I love them. I love the technology. They are easy to use and they do the job really well. I am very happy with this type or AI Laundry Hub.
Date published: 2025-01-17
Rated 5 out of
5
by
Jesvarber from
Great
[This review was collected as part of a promotion.] Is very nice. Work exelent. I very happy with the product
Date published: 2025-01-17
Rated 5 out of
5
by
Kyle from
Happy
[This review was collected as part of a promotion.] Order 2 months ago I'm happy with my purchase works perfect.
Date published: 2025-01-02
Rated 5 out of
5
by
Mamas Big Helper from
Great All-in-One Laundry Appliance
[This review was collected as part of a promotion.] We are very pleased with the operation of our new AI Laundry Hub. It is easy to operate and gets any laundry job done correctly
Date published: 2024-05-28
Rated 5 out of
5
by
Lisa F from
Top Notch Samsung Product
[This review was collected as part of a promotion.] As always, Samsung is top notch w/their products, customer service and pricing. This unit does everything it says it does. Clothes dry in one cycle, not two or three. Wash always looks good, no stains and wondering where they came from. Love this set!!!
Date published: 2024-05-20
Rated 5 out of
5
by
Mstina13 from
Slick Design & Efficient
[This review was collected as part of a promotion.] I am so impressed with this Washer / Dryer combo! Starting with the design, it is super slick and modern in my opinion which I absolutely love! It provides more space efficiency in my laundry room and I love the interior lighting. Please note, the design is not the only thing that is slick and efficient. The integration with the SmartThings App is so easy to use and awesome for when you are out and want to monitor your laundry remotely. Whether you are washing or drying, the machine is quiet and saves energy which will help anyone's budget! The biggest thing that is super impressive to me is the AI capabilities. The way it analyzes factors and applies it to the washing and drying cycles so it provides the best results is truly mind blowing and exciting! I am so beyond impressed with this machine and so happy I have it. I have already recommended it to friends and family and will continue to do so.
Date published: 2024-05-02
Rated 5 out of
5
by
dippan77 from
Slick combo!!
[This review was collected as part of a promotion.] This is one slick combo of washer and dryer - a tower that saves space, easy to operate and take care of all washing needs of a family. Initially, we were apprehensive about buying such a large appliance online and that too a new product. But, it was too good an opportunity to pass up and so we pulled the trigger, and waited! So, was it worth it? oh yes! Read on to read more about our experience from delivery to living with it now below:
Eventually, few weeks after the order, the day of delivery arrived and our anticipation was high. What made it more fun was some drama with dryer cable turning out to be short for our needs. After a rushed trip to get a bigger cable and figuring out how to install a dryer cable, got it working later that evening.
First impressions were positive. It looks stunning! clean cut white minimalist look. gone was the clutter of many buttons on separate washer and dryer, and replaced by one simple panel with one dial to do it all. The finish in front is classy, size perfect for family, and the steel drums glistening! Moreover, this tower unit saves space. it freed up space in our laundry room that we can now do something with. Plans for those are still in works.
Now, to the actual washing and drying. First thing we noticed was the unit being quite sturdy. During operation, it stays grounded and doesn't jump around. We were wondering how a stacked tower would do but those concerns were put to rest. It's easy to figure out all options and use the machine. Both washing and drying are relatively quiet.
There are couple of things we wish could have been better: Since lint filter is hinged, we will have to see how much lint does escape and what maintenance that chamber will require. Another is, during wash, we notice some clicks like (?) sounds. But, is quieter than our older washer so don't see it as a major issue.
Overall, easy 4.5/5 and would recommend to friends and family.
Date published: 2024-05-02
Rated 5 out of
5
by
liton019 from
Laundry and AI, amazing combo
[This review was collected as part of a promotion.] The Samsung AI Laundry is a stunning space-saving solution that combines a washer and electric dryer in one sleek unit. Its compact design maximizes space in smaller laundry rooms while still offering an impressive capacity for large loads.
With its modern aesthetics, this appliance not only adds style to your laundry area but also delivers exceptional performance. The AI technology, coupled with Wi-Fi connectivity and SmartThings integration, allows for effortless operation and convenience. You can control and monitor your laundry remotely, and the AI-powered features suggest the ideal wash type based on your selections.
Overall, a practical and stylish choice for those seeking efficiency and convenience in their laundry routine.
Date published: 2024-04-26
Rated 5 out of
5
by
GabeM4 from
Option Packed but Simple to Use
[This review was collected as part of a promotion.] I got to really put this unit to the test after a house guest left after a 2 week stay. My laundry had piled up pretty good and the guest bedroom bedding needed to be washed so this unit really got a workout. I am happy to report that I was overall impressed.
The small stackable unit is just large enough to handle a queen-sized comforter in the wash and dryer, although it did require me repositioning the comforter during the dry cycle in order to get it completely dry. It cleaned the comforter very well without damaging it on the “bedding cycle”.
Next up where several different cycles of regular clothes and delicates. The simple dial in the middle controls both wash and dry once the desired unit is selected. With a simple turn of the dial the unit will adjust the settings accordingly. Once the wash cycle is complete, the unit automatically selects the appropriate/matching dry cycle based on what was selected for the wash so all you have to do is select go. Of course you don’t have to use the recommended cycle, you can just twist to select something different. Very easy and intuitive to use. Clothes can out clean and where not over dried pretty quick. We only use Tide Pods so I can’t really attest to the use of different detergents in the detergent loading tray.
The unit connects to the Samsung Smart Things app very easily. I found it very convenient for receiving completion alerts when I wasn’t near the unit. The app also allows you to create custom wash cycles for specialized loads if needed. Overall a very good small stackable unit that gives you all the functions of the larger separate units. I recommend it.
Date published: 2024-04-26
Rated 5 out of
5
by
ValentinaPoz from
Impressive Review of a Washer and Dryer Set
[This review was collected as part of a promotion.] Absolutely thrilled with my new washer and dryer set! These machines are absolute powerhouses when it comes to cleaning and drying clothes. The washer's advanced features make laundry a breeze, effortlessly tackling even the toughest stains. And the dryer? It's a lifesaver, cutting down both time and energy consumption, which is fantastic for my budget.
The touchscreen interface. A dream to use. It's so intuitive, I barely have to think about it. And don't even get me started on the super-speed wash and dry option. It's like magic – getting a thorough clean in under an hour is a game-changer for busy folks like me. Plus, being able to control everything from my phone thanks to the Wi-Fi connectivity. It's convenience at its finest.
But the real cherry on top is the SmartThings App. It's like having a personal assistant for all my smart devices, including these appliances. Managing everything from one place is a dream come true. Oh, and let's not forget about the Vibration Reduction Technology – it's a game-changer for keeping things quiet, especially in shared living spaces.
And the Flex Auto Dispense feature. Genius. No more guessing how much detergent to use – it does it all for me, saving time and reducing waste. And those AI Optiwash and AI Optimal Dry technologies. Mind-blowing. The fact that they use artificial intelligence to tailor cycles for the best results? It's like having a laundry guru built right into my appliances.
Overall, I couldn't be happier with these appliances. They've made laundry day a breeze, giving me more time to focus on the things that truly matter. If you're in the market for new washer and dryer, do yourself a favor and check these out – you won't be disappointed!
Date published: 2024-04-19
Rated 5 out of
5
by
StillBald from
Beautiful, high performance washer & dryer
[This review was collected as part of a promotion.] This set is a huge upgrade from my top loading washer and dryer. Being able to connect over WiFi is a bonus, although the song of each cycle is certainly long enough that you won’t miss it (10+ seconds). The set visually looks great and so far is very efficient and washing and drying clothes. The stackable size is great for smaller spaces and was able to fit through my 30" doorway (barely) in the Styrofoam for delivery. My previous washer and dryer were not stackable, so I will eventually need a longer power cord for this dryer in order to place the stackable set exactly where I’d like in my laundry room. If you already have a stackable set that you’re replacing this shorter provided cord will not be an issue. Although the washer and dryer have one power button and display in the front, there are two separate power cords (one for the washer and one for the dryer). A better design would have been to combine these two cords.
Compared to a top loader, this washer appears to be more gentle on my clothes. There are so many settings to choose from to wash whatever fabric you need. I like that you can create custom settings that you use commonly to make it faster to start your load. The noise level when washing is fairly quiet, but I will need to work on not trying to add too many clothes. The set comes with the sandpaper pads to help prevent the set from moving if you have an uneven load.
My only complaint is after each wash cycle there is a decent amount of water sitting in the rubber edge. I use a dry cloth to clean up this water and leave the door open after each wash cycle to dry and to try and prevent mold growth or smell. The washer light will turn off after a few minutes of having the door open, which is nice.
The dryer also has very efficient capability. It can dry a standard, larger load in under an hour. There are also numerous settings of dryness for every type of fabric, dryness level, and heat level desired.
I only complaint with the dryer so far is that you need to dry bulk items like towels and bedding separate from clothes in order for these to fully dry. It seems that my bulky items when drying tend to concentrate in the middle throughout the cycle, so the outside clothes are sensed at my desired drying level and the cycle indicates it is complete, yet the bulky items in the center are still wet. I’ve had to remove the dry clothes and then go in to a dry these bulky items separately.
Date published: 2024-04-17
Rated 5 out of
5
by
Schrump from
Clean Look, Clean Clothes
[This review was collected as part of a promotion.] I am in love with the clean, simple look of this unit. It takes up less space than two separate machines and looks far nicer than your typical stacked set. On top of that, the controls for both the washer and dryer are in the center, where it's easy to reach them-- no stretching on your tip toes to try and get the dryer going.
This has plenty of settings for temp, soil level, dryness level, etc. The display on front shows a number value (1 to 5) for each setting and the screen tells you in plain English what the setting is as you are adjusting it (tap cold, cold, warm, hot, etc.). It's simple, easy to use, easy to understand.
I didn't think I would use the app much, but I'm a convert. Having a notification on my phone reminds me that I have laundry to move over to the dryer or take out and hang up. It keeps me from forgetting anything (it happens!), and also I can keep the loads going when we have laundry piled up from our two boys that needs to be laundered.
My only complaints are pretty minor-- the end cycle chime is unreasonably long (10+ seconds) and you can't change the tune. Minor, but annoying. Also, the whole thing should have been powered off of the larger dryer cord, but instead I have a separate cord/plug for the washer and a separate one for the dryer. I'm not sure why they didn't simplify that.
Regardless, overall, I love it. It looks clean, takes up less space, is quieter than my old washer and dryer, and is easy to use. The wifi/phone app is a great bonus as well. Overall, 5 stars!
Date published: 2024-04-17
Rated 5 out of
5
by
TheShockGuacMockery from
Star performer, prepared for laundry room remodel
[This review was collected as part of a promotion.] The Bespoke AI Laundry Hub is going to be the centerpiece of our transformed laundry room experience. At present and with our first experiences using the hub, we are completely satisfied.
The ease of being able to switch between either washer or dryer controls is wonderful with the other keeping the place where you left off in the programming. Buttons are simple and the knob does the majority of the heavy lifting. Buttons are hidden when not in use and illuminated when available. It is a beautiful application using touch.
The music at end of cycle is a nice little treat and as we have not chosen to customize, expect that we can change it to a little jingle that adds a little smile to our faces.
For cleanliness and water efficiency, we are extremely satisfied. Our old washer and dryer were energy hogs where these are energy misers and water sippers.
Looking forward to many more years of function and completely happy with the 20 year motor warranty.
The build quality is solid and overall operations are quiet. We have yet to test with bulky items but with full loads, the washer and dryer are high performers!
Would recommend to any and all in need of a space saving, high performing washier/dryer combo.
Date published: 2024-04-15
Rated 5 out of
5
by
Xervantes from
Its Like Night and Day
[This review was collected as part of a promotion.] Talk about a big step forward - this was like switching from a loud rumbling horse carriage to a whisper quiet electric vehicle. This review will compare the old and new washer.
As you can see from the photos, this was a big upgrade. The old washer and dryer looks like something from the 80's whereas the new one looks like something from the new millennium. Cosmetically, there's no comparison which one looks better.
The old unit was the old tradition drum washer and made this loud and horrible slushing sound when running. People had difficulty sleeping when it was running. The new washer is super quiet and you could hardly notice it running if someone didn't tell you.
From a capacity standpoint, both the capacity of the washer and dryer in the new stacked unit was almost twice that of the old unit. This means double the amount of laundry could be done in the same amount of time. Big score.
One convenient feature that I really appreciated with this stacked washer and dryer unit is that the controls for BOTH the washer and dryer are accessible n the middle of the unit where everyone could access it. If the washer and dryer were purchased as separate units and stacked with a stacking kit, the controls for the top units would be way up high and hard to reach. This is a major convenience feature for anyone who needs to have a stacked washer and dryer and for height challenged people.
I did encounter one surprise which was that my old stacked washer and dryer unit only needed a single 240V outlet. The new unit had a separate 240V plug for the dryer and separate 110V plug for the washer. So, if you are replacing an old unit like mine, make sure you have accommodating electric outlets nearby or else you will need to hire an electrician to install a separate 110V outlet (like I had to do for mine).
All in all, I am very happy and satisfied with the new unit. Like I said, its like night and day.
Date published: 2024-04-09
Rated 5 out of
5
by
Anonymous from
Unbelievable amazing
[This review was collected as part of a promotion.] Absolutely ecstatic about my new washer and dryer tower! The sleek design not only transforms the aesthetics of my laundry space but also radiates a captivating sense of modern elegance. The installation process was remarkably smooth, and the overall performance of these appliances is nothing short of extraordinary, solidifying them as an indispensable addition to any home.
Now, let's delve into the finer details:
The integration of the SmartThings App has added a smart and convenient dimension to my laundry routine, providing unparalleled control at my fingertips. The generous capacity of these appliances is truly impressive, accommodating large loads and enhancing the efficiency of my laundry chores. The super speed wash and dry feature has proven to be a game-changer, significantly reducing laundry time without compromising on cleanliness or effectiveness.
The implementation of Vibration Reduction Technology has set a new standard for quiet operation, creating a serene laundry environment. Flex Auto Dispense has streamlined the detergent usage process, offering a level of convenience that is both practical and efficient. As for the AI Optiwash and AI Optimal Dry features, they introduce a sophisticated layer of intelligence to the laundry process, customizing each cycle for optimal results based on the load.
In summary, this washer and dryer tower not only meets but far exceeds expectations on multiple fronts. It seamlessly combines style, convenience, and cutting-edge technology, making it an absolute delight for anyone seeking a top-notch laundry experience. With its exceptional performance and thoughtful features, this appliance duo has truly elevated the standard for home laundry solutions, offering a perfect blend of form and function.
Date published: 2024-03-29
Rated 5 out of
5
by
artotle9090 from
Small yet powerful and Feature packed beast
[This review was collected as part of a promotion.] The Samsung stacked washing machine offers a compact yet powerful solution for laundry needs. Despite its size, this machine doesn't compromise on performance, delivering efficient cleaning results with every load. The intuitive control panel makes operation simple and straightforward. Given we have five people in the home, it accommodates accommodates various fabric types and soil levels. The Samsung Smart Things app is super simple to use, the setup was a breeze, we just scanned the code and it did most of the setup itself. I definitely prefer using the app over the control pannel as you can choose a multidue of options that seem burried in the control pannel. I love the design of the washing machine too as it is sleek and modern and fits perfectly into our space; the large front loading door make it easy to load and remove the clothes. Overall I am highly please with my samsung washing machine and would definitely recommend to friends and family.
Date published: 2024-03-29
Rated 5 out of
5
by
irap from
Nice laundry hub design
[This review was collected as part of a promotion.] I have work clothes that I normally wash myself. I like the interior and the large capacity of this machine because of the amount of work clothes I have not to mention how heavily soiled they are. I thought I would have to ask my wife how to operate this machine. But when saw the start button and I looked at the dial and started turning it, it became easy as pie. By the time my wife came in to help me, I already had my clothes in the washer. Even thou I don't like the amount of time on some of the cycles, I was even able to shorten the time to what I wanted. While turning the dial, I saw all the cool features, like the steam options, towels, bedding, and quite a few others. It even has an option for denim. Now, I like that since I wear a lot of jeans. It even has self clean which I haven't had to try yet. Wow, I have not seen so many options on a washer. And it lets you know when its complete by playing a tune. Fancy. And I'm always looking at the dryer filter to make sure it's not packed with lent. Now, I don't have to keep looking. It has an alert to let me know and it has a vent sensor. It has an energy star certification, which for me is important. I'm not that thrilled with HE machines because of the low water issue, but I do like saving money. And with this Samsung appliance having a 20 year warranty on the motor makes it a good investment. Even thou this machine is lacking the vibration reduction technology, it only slightly shakes when it's spinning during the rinse cycle. I'm old school, so I feel like I'm in the 21st century by being able to wash and dry from a samsung smart app on the phone. I can't wait to tell the guys at work.
Date published: 2024-03-28
Rated 5 out of
5
by
Aritotle1 from
Wonderfull All one washing machine
[This review was collected as part of a promotion.] The Samsung Washing Machine I got is amazing, it has loads of space and great features. First of all the fit and finish is great all around, it is stainless steel but I was really surprised is how Fingerprint Resistant it is. The Washing Machine looks clean even after a week and half of use. The installation was breeze, we just need to make sure that the water line is compatible with Washing Machine, mine was a standard water line and it perfectly well. Other than that it was just plugging into the outlet and we were all set!
I love the connectivity of this, the smart thing app was a breeze to set up with a walkthrough of each setup of the process. The App has all of the features as at the standard control panel but it is a lot better because you have more space to read and toggle all our options. It show real time updates like how much laundry is remaining. Once it is done, it does give you a notification alert. I like the app over the control panel because you get select options like preventing winkles and so on, where as on the control panel it is probably nested somewhere.
Coming to the washing machine itself it is quite good, it has all the great AI features, which it initially tests with a small load of water and adjusts accordingly for the wash cycle. My washing machine is about five years old and over that I see a notable difference in the washing quality. Whenever I use soft fabrics, my old machine would wash it too much giving kind of faded color, the samsung machine is great as it able to recognize it and adjust accordingly. It made my life so much easier as I don’t have to change the setting every time, I could just select Normal wash and the washing machine would handle the rest. Although, I didn’t test it enough, I feel like the washing machine has been using significantly less water. My only pet-peeve is I wish they made the control panel a little bigger as the current one has enough space for two line of text, so there isn’t a lot of information that could be fit in it. But the smart things app more than makes up for it.
I also love the integration with other smart things, like it shows the wash time left on my fridge. Overall, I have been very pleased with washing machine and it is a good upgrade to anyone looking to use a smart and connected washing machine.
Date published: 2024-03-28
Rated 5 out of
5
by
SolnceNY from
Smart Features Innovation
[This review was collected as part of a promotion.] I recently got my hands on this incredible washer and dryer set, and I must say, I'm thoroughly impressed. The washer is a powerhouse, effortlessly cleaning my clothes with its advanced features. Meanwhile, the dryer not only saves me time but also energy, which is a big plus for my budget.
What's more, the touchscreen interface makes operating these machines a piece of cake. Plus, the super speed wash and dry option is a game-changer, delivering the same powerful clean in under an hour. And Wi-Fi connectivity allows me to control my laundry cycle from anywhere using my phone. It's incredibly convenient and helps me make the most of my time. All in all, I couldn't be happier with my new appliances and how seamlessly they work together.
The SmartThings App has been a game-changer for me. It's such a handy tool for managing all my smart devices, including my appliances, from one simple interface. It offers me the convenience and control I need to streamline my home automation effortlessly.
The Vibration Reduction Technology is another standout feature for me. It's amazing how it minimizes noise and disturbances during operation, ensuring a peaceful laundry experience, especially in shared living spaces.
I also appreciate the Flex Auto Dispense feature, which automatically dispenses the perfect amount of detergent or fabric softener based on the load size and soil level. It's a real time-saver and helps optimize cleaning performance while reducing waste.
And let's not forget about the AI Optiwash and AI Optimal Dry technologies. These innovations utilize artificial intelligence to analyze various factors and tailor washing and drying cycles for optimal results. It's an exciting advancement in appliance technology that promises superior performance and convenience.
Overall, my experience with these appliances has been nothing short of fantastic. They've truly exceeded my expectations, making laundry day a breeze and giving me more time to focus on what matters most.
Date published: 2024-03-28
Rated 5 out of
5
by
Anonymous from
Quiet and no vibration
[This review was collected as part of a promotion.] I really enjoy washing and drying clothing in this Bespoke unit. I like the large capacity, allowing me to wash and dry my bedding in one load. The SmartThings app is great addition, allowing me to be alerted when pads gave finished not only on my phone, but also on my connected Samsung TV! The flex auto- dispense is time saving, by filling it up and letting the machine dispense exactly the correct amount needed! The vibration reduction technology is amazing! The machine is so quiet while washing, spinning and drying the loads! You can stand directly in front of the working machine and not feel the floor vibration! The AI Optiwash and AI Optidry options are an added bonus to this cool machine, the machine does all of the configuration for you, keeping the guesswork to a minimum for me! The various load options from normal to bedding to activewear and everything in between allows you to choose exactly what your load is and the machine does what is needed for that load. I rank this machine a 5 star.
Date published: 2024-03-28
Rated 5 out of
5
by
AndrsMuoz from
Excellent washer and dryer combo
[This review was collected as part of a promotion.] Delighting in my recent acquisition, the washer and dryer combo has seamlessly become a standout addition to my home. The tower's design goes beyond mere visual appeal; it embodies a thoughtful approach to space efficiency, effortlessly integrating into my laundry space with an aesthetic charm. The appliances' overall performance has been nothing short of outstanding, noticeably elevating the efficiency of my laundry routine. The sleek design is not just for show – it cleverly maximizes space, making the most of my laundry area. The SmartThings App integration provides an unprecedented level of control, allowing me to manage and monitor my laundry remotely. The generous capacity of the combo impresses, effortlessly handling sizable loads, while the super speed wash and dry feature has become a time-saving game-changer. The Vibration Reduction Technology ensures a peaceful laundry environment, and the Flex Auto Dispense feature simplifies detergent usage, adding an extra layer of convenience. Now, the AI Optiwash and AI Optimal Dry features introduce intelligence to the laundry process, adapting and optimizing each cycle for the best results. This acquisition has not just met but exceeded my expectations, seamlessly blending form and function, and transforming the mundane task of laundry into an efficient and enjoyable experience.
Date published: 2024-03-28
Rated 5 out of
5
by
amber179 from
Quiet and efficient
[This review was collected as part of a promotion.] I absolutely love this all in one laundry hub! It is very sleek and looks amazing, while being energy efficient! I love the control center in between the dryer and washer, this makes it easy to see, and to choose your settings, just a button to easily switch between dryer or washer. I love all of the different settings on both machines. Choosing from steam wash for Whites to bedding to active wear is a great option! I absolutely love the heavy duty drying option, along with the dryer options that match the washing cycle like the bedding, active wear, delicates loads. It litteraly is quiet and you have the laundry done before you even realize you are washing laundry! The flex auto dispense is great, just fill up the dispenser, and let the machine figure out how much is needed for the load, no more wasting detergent, softner or bleach. Being able to choose the most effective washing cycle for my laundry is awesome! The AI Opti wash and AI Opti dry technology to determine the exact needs for your load is a good addition to this laundry hub! I like the fact that the AI determines what I need, and helps me to save money by doing so! I use the SmartThings app to control my start of load, and to alert me when the cycle is finished. No matter what I am doing I see the alert on my phone or connected Samsung TV also! I like knowing how long the cycle is going to be until finished, just by looking at the app! I highly recommend!
Date published: 2024-03-28
Rated 5 out of
5
by
Tjadi017 from
My Samsung Laundry Journey: intertwining laundry r
[This review was collected as part of a promotion.] I couldn't help but wish that I had received the product earlier, during my home renovation phase as it would have been possible to incorporate the Laundry Hub into my space from the outset, allowing it to dictate the layout and design. What truly sets the Samsung Bespoke AI Laundry Hub apart for me is its seamless integration into my Samsung ecosystem effortlessly syncing with my existing Samsung devices, offering a unified experience. Here are some of the key features that I find amazing:
SmartThings App Integration: The integration with the SmartThings app has truly streamlined my laundry routine. From scheduling wash cycles to receiving alerts when the laundry is done, the app offers unparalleled convenience and control.
Capacity: the Large capacity washer an equally spacious dryer, the Laundry Hub easily accommodates my family's laundry needs. I can tackle laundry efficiently in one go.
Super Speed Wash and Dry: I appreciate being able to complete a full laundry cycle in record time without sacrificing cleaning or drying quality.
Vibration Reduction Technology: The Vibration Reduction Technology ensures a quiet and stable operation, even during high-speed spin cycles.
Flex Auto Dispense: The Flex Auto Dispense feature offers added convenience by automatically dispensing the right amount of detergent and fabric softener based on the load size.
Overall, the Samsung Bespoke AI Laundry Hub has exceeded my expectations in every aspect. The design is also very beautiful with the nice interior lighting and a very good finish to the product. From its advanced features to its operation, it has truly transformed the way I approach laundry. This is my first time owning a home and I am very happy to have this Samsung Washer and Dryer.
Date published: 2024-03-28
Rated 4 out of
5
by
KBINCLE from
Learning curve
[This review was collected as part of a promotion.] I'm impressed with the cleaning capabilities of this washer - it pulls out way more dirt than my old one! The dryer works well but I wish it was a little easier to adjust drying time. The settings are not very intuitive, but I guess I'll get used to it. I also wish there was some kind of manual override. Everything is digital/touch activated and I'm worried that these appliances will have a shorter life because they're unusable if wanting happens to the screen.
Date published: 2025-01-02
Rated 4 out of
5
by
Jjdb from
Quiet and space saving
[This review was collected as part of a promotion.] I like the machine, but I personally don’t love front load washers in general. Good for space evening and is relatively quiet.
Date published: 2024-08-14
Rated 4 out of
5
by
kooltt from
Simple to operate
[This review was collected as part of a promotion.] I like how easy the Samsung Washer and Dryer is so easy to operate. The interior of the washer and dryer is pretty big which I like. The capacity of the washer is 4.6 cu. ft. with Steam Wash included and the dryer has a capacity of 7.6 cu. ft. which is plenty large enough even for bedding. I haven't used the steam wash yet, but I have had the opportunity to use my phone to start the washer and dryer after it's been turned on. All I had to do was add my washer and dryer to the Samsung SmartThings app by connecting the wifi which is conveniently located on the front of the product. I also like that all I have to do is turn the AI Smart Dial to select my washer and dryer settings. I can even turn on the drum light that stays on for a couple of minutes. The only thing I don't like is the normal setting does not have enough water for me, but when I used the heavy duty setting with some adjustments for temperature and soil level, then I'm able to get more water. For instance, the normal setting cycle is 45 minutes compared to the heavy duty cycle which is 1 hour and 59 minutes. Yes, it's a lot longer which I don't like, but with some adjustments I'm able to cut the time down to 1 hour and 43 minutes. It's still too long compared to the normal cycle, but if I want more water then so far that's one of the options I having to choose. I wish there was a better way. Even though this machine does not have the vibration reduction technology, it performs well without shaking. It's a very nice looking machine. I've always wanted a stacked dryer and washer.
Date published: 2024-03-28
Rated 3 out of
5
by
Tiger money from
Need one for our house
Iam interested in buying the products for our house
Date published: 2025-04-27
Rated 3 out of
5
by
RyanS from
Decent but the dryer needs work
I bought this unit at the end of January and while it's a decent machine, the dryer just seems to be a disappointment. The washer itself is good, quick, and has a lot of settings that all seem to work well. The "AI" seems to just be typical washer settings so I have many doubts that it's anything but. It's also pretty quiet and I often don't even notice it's running.
The dryer, however, has been giving me a headache. It works decently on most loads but heavier things like blankets and towels have caused: the timer to go from 1 hour to 1 minute after about 15 minutes of dry time or the timer to reach 1 minute and then never ends. This seems to be a common issue with Samsung units which I didn't know until I bought it! Apparently the moisture sensor either senses part of the load is dry and ends early; senses dryer sheets and ends early; or if it gets any amount of lint/hair/etc on it, it'll end early. This also seems to cause it to run indefinitely on "Cooling" and at the 1 minute mark according to my professional vent cleaner. I'm hoping the dryer issues clear up after a few cleanings of the moisture sensor but with just how bad it's been, on a brand new unit, I'm not really sure it will. I'm hoping it won't need to be repaired since it was expensive enough AND it's brand new.
I want to love this machine because it's sleek, the control panel is easy to use, and the washer is great. However, it's too heavy to move out of the narrow space it's in inside my condo and it's basically impossible to move if it's on an overflow pan. I'm giving it 3 stars because it's a decent machine that mostly works but my old dryer on my much older unit ran better even if it took forever. The auto sensor stuff seems to be incapable of correctly handling laundry which makes me question why it's been standard in seemingly every new dryer unit!
Date published: 2025-02-19
Rated 3 out of
5
by
Anamir from
Dumb AI
This dryer has a major AI flaw. It's default "eco"setting not drying AT ALL. It took me quite a while to figure out why after a full hour on maximum heat laundry is as damp as when was just removed from the washing machine. When paused in the middle of the cycle, turns out there us no heat. Clothes just spinning in the cold dryer. Sorry but running 3hr dry cycle for a single load of laundry IS NOT saving any energy and is only causing frustration. Worst of all, eco AI cannot be permanently disabled and needs to be manually turned off every single time (otherwise drying is only a waste of time and resources).
Date published: 2024-12-04
Rated 1 out of
5
by
Siam from
Samsung washer
I have all samsung appliances less than 5 years old
The refrigerator has had 2 ice makers, the dryer has had the main circuit board replaced and the washer has developed 2large cracks in the top. Samsung won't cover any of. It as warranty
I will never purchase another samsung product !!
Date published: 2024-11-09
