Rated 5 out of
5
by
ChinosMaybeNaavy from
All around great machine!!
All around- a phenomenal washer & dryer! I’ve had this for a few months now- let me tell y’all about the Pros & Cons-
Pros:
Huge Capacity!!
Quick Washes and Drying Cycles!
Super Quiet & Gentle
Remembers your customizations & stores them for future uses
Easy to use UI & Super efficient with the built in apps!
Easy to install!
Cons:
No Pre-Wash option- I feel as though that’s the only missing option.. there’s a rinse & spin option, but kinda would like to have the ability to use a pre-wash option for towels!
Date published: 2026-03-20
Rated 5 out of
5
by
Mike from
Great Product!
Loved it so much I purchased a second one for my other house. Amazing!
Date published: 2025-12-16
Rated 5 out of
5
by
All in one for life from
Would never want to return it
I have had it for almost a year. Although maintenence is a headache. It works so well. I love it. I feel bad for those not having my luck
Date published: 2025-11-21
Rated 4 out of
5
by
Mare from
Replacement parts?
I purchased WD53DBA900HBA1 in December and want to order a second front-filter kit. I have two 'adult' boys living with me and anticipate a filter problem in the near future. I want to have a second filter on hand so they can just swap it out instead of having them 'clean' it.The filter is 3 parts: the frame and the two mesh parts that fit together. I am being fastidious about keeping the lint filter clean and the slot clean and dry. I am doing this because cleaning the entire unit every few months seems like a major job (removing the entire cover. Please let me know how I can order a second fillter.
Date published: 2026-01-19
Rated 1 out of
5
by
Nurse4U from
Warranty Not Upheld
I owned this washer dryer combo for 34 days when it developed a mechanical failure during the dry cycle. Contacted Samsung support twice first time my ticket was closed without talking to a representative second time I was told this is a cosmetic issue not covered under warranty. I spoke to management and advised the same and was also told there are no service centers in my area that I should seek and independent center as this would be an out of pocket cost for me. I contacted a service center and he evaluated the machine and noted that this was a mechanical issue where the machines left block busted inside the tub causing the so called “cosmetic damage” I was told that this is covered under the Samsung warranty. Called Samsung back an additional ticket was placed again was told no service centers in my area and nothing they can do to fix it for me. If I have a non authorized appliance work on my combo it voids the warranty. Currently I have been without a washer and dryer for 2 weeks and no one from Samsung will contact me to assist I’ve even contacted executive customer service and no one has contacted me and it’s clear they don’t care about their customers only the money they can make off of you.
Date published: 2026-01-08
Rated 1 out of
5
by
Betsy in Florida from
Do NOT BUY THIS: you will regret it
This is one of the worst purchases I have ever made. I regret it wildly. Do not buy this. I have had ongoing issues with it since I purchased it a year ago. The cycle time takes 3.5 hours instead of the stated 2. It will literally use an entire bottle of softener at one time. Now, I am FIVE days out of warranty and the stupid thing is not drying my clothes..and they will not cover a thing. Buy another brand or product and avoid the regret.
Date published: 2025-10-31
